Easy to communicate with Dolphin…
Easy to communicate with Dolphin Utilities. Completed the change over for my electricity very efficiently and smartly. Hassle free. Would recommend. Thank you all at Dolphin.
Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
Dolphin Utilities receives overwhelmingly positive feedback from its customers, with many praising the exceptional service provided by staff, particularly David. Reviewers highlight the quick and efficient responses, noting that the process of switching energy providers is made easy and hassle-free.
Customers appreciate the personalized attention and thorough explanations, which contribute to a seamless experience. Many express gratitude for the proactive communication regarding expiring offers and the overall support throughout the process. However, a few reviews mention initial robotic responses that felt impersonal, suggesting a need for improvement in the initial customer interaction. Despite these minor concerns, the majority of consumers are delighted with the service and recommend Dolphin Utilities for its reliability and effectiveness.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 255 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 32 |
| Sep 24 | 5.0 | 17 |
| Oct 24 | 5.0 | 25 |
| Nov 24 | 5.0 | 19 |
| Dec 24 | 5.0 | 31 |
| Jan 25 | 5.0 | 32 |
| Feb 25 | 4.9 | 11 |
| Mar 25 | 4.9 | 17 |
| Apr 25 | 4.3 | 7 |
| May 25 | 4.6 | 10 |
| Jun 25 | 5.0 | 17 |
| Jul 25 | 5.0 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Another quick and efficient service from Dolphin utilities”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −2% | 255 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Dolphin Utilities is #1 of 5 on overall rating in this group.
255 reviews of Dolphin Utilities. Filter by what matters to you.
Easy to communicate with Dolphin Utilities. Completed the change over for my electricity very efficiently and smartly. Hassle free. Would recommend. Thank you all at Dolphin.
Very helpful and quick
Very helpful and informative. Very quick and easy to deal with to get the cheapest electric
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The company took no time to find me a much better deal saving me hundreds off my utility bill.
No problem changing over from previous supplier. All the team very helpful.
Dave and team were super with helping me find a better electricity deal - it’s a very easy process and the team were really responsive. All info was provided in writing for review, very upfront process which I appreciate.
Brilliant company to deal with,dealt with Dave and from initial contact to finish the transition was flawless,highly recommended
Seamless service!!!
Dolphin Utilities provided fantastic service! Everything was smooth, professional, and exceeded my expectations. I highly recommend
Want to save €€€€€, use Dave and his team . Have been using this service the last few years. Takes the headache from looking and comparing prices. Dave and his team make it so simple and straightforward for to save you money on your bills. Couldn’t fault them, a really invaluable service.
Fantastic service from Dolphin Utilities. Would definitely use this service again. 10 out of 10 for communication and explaining different options. Communicated through WhatsApp and email which was brilliant for me to have the choice to reply using my preferred option. Switched my energy provider for me within 24 hours with absolutely no effort from me, which was extremely stress free
Great experience with Dolphin utilities, team able to found best utility plan for me within 10 minutes. Thank you
Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
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