Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
Dolphin Utilities receives overwhelmingly positive feedback from its customers, with many praising the exceptional service provided by staff, particularly David. Reviewers highlight the quick and efficient responses, noting that the process of switching energy providers is made easy and hassle-free.
Customers appreciate the personalized attention and thorough explanations, which contribute to a seamless experience. Many express gratitude for the proactive communication regarding expiring offers and the overall support throughout the process. However, a few reviews mention initial robotic responses that felt impersonal, suggesting a need for improvement in the initial customer interaction. Despite these minor concerns, the majority of consumers are delighted with the service and recommend Dolphin Utilities for its reliability and effectiveness.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 255 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 32 |
| Sep 24 | 5.0 | 17 |
| Oct 24 | 5.0 | 25 |
| Nov 24 | 5.0 | 19 |
| Dec 24 | 5.0 | 31 |
| Jan 25 | 5.0 | 32 |
| Feb 25 | 4.9 | 11 |
| Mar 25 | 4.9 | 17 |
| Apr 25 | 4.3 | 7 |
| May 25 | 4.6 | 10 |
| Jun 25 | 5.0 | 17 |
| Jul 25 | 5.0 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Another quick and efficient service from Dolphin utilities”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −2% | 255 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Dolphin Utilities is #1 of 5 on overall rating in this group.
255 reviews of Dolphin Utilities. Filter by what matters to you.
I contacted Dave at Dolphin utilies as I had difficulties try to change energy supplier .Dave responded fast after a few efficient what'sapp messages the change over was completed with no hassle very promp and efficient service. I'm delighted I used Dolphin utilies for the change over. If your thinking of changing supplier go for it. thanks Dave.
Dave was so quick to get back to me and had me Signed up to a new plan with discounts in no time saying me the stress and phone call 100% recommend if u want to save money this service is ideal
Excellent service. Very prompt and efficient. Seamless transition. Would highly recommend. 5 STAR
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I found Dolphin Utilities to be extremely efficient. I recently used them to change electricity supplier and they found me an excellent rate with a new supplier. Dave was always available to answer any questions I had, there was very quick and easy communication through WhatsApp.
Dave contacted me shortly after I emailed Dolphin Utilities requesting the best rates for a combined electricity and gas account. He asked a a few relevant questions, then recommended the cheapest rates based on my personal needs. All I had to do was send in a bill, and Dolphin Utilities took care of the switch over. Highly recommended!
Dave was amazing! He responded so promptly and efficiently. Made it all so easy. Couldn’t recommend him highly enough! Thank you Dave at Dolphinutilities.
Great speedy and professional service from Dave as always!
Was beyond surprised how easy they were to deal with! Speedy and great outcome too!
Excellent service. So easy to deal with, hassle free for customers, immediate response to queries. Highly recommend.
Great customer service and always giving the best deals.
Super fast response with simple process saving €€€
Easy and convenient to use, great to use a service that is not made over-complicated. Would recommend to anyone wanting to get a better deal, hassle free.
To Dave and his team at Dolphin,thank you again for all your advice in helping me save further on my electric bill. Absolutely excellent service.
Excellent service , returns calls or texts very quickly, lots of information provided, will keep you on best rates or change you if need be. My bills have come down significantly, can’t commend the guys enough.
Dave was so helpful, did all the work for me and took the hassle out of switching, highly recommend.
Dave was very helpful, assisted us through all the way. If you are looking for any electrical supplies and services. Speak to Dave, Only!
Prompt service
Dolphin Utilities is a customer service-focused energy and utilities provider that assists individuals and businesses with their utility needs. The company offers a range of services including switching suppliers, renewing contracts, establishing new connections, and managing changes of tenancy. Customers can conveniently submit their last utility bill for review to receive tailored assistance and recommendations. Targeting both residential and commercial clients, Dolphin Utilities aims to simplify the process of managing utility services. Their user-friendly approach includes an easy-to-navigate website where customers can access a quick contact form for inquiries and support. With a commitment to transparency and customer satisfaction, Dolphin Utilities serves as a reliable resource in the utilities sector.
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