Stores Musictoday Reviews

Worst apparel I ordered a sweater xxl it's a boys medium and the quality is the cheapest I paid over 100 cnd for a sweater then shipping cost associated is over 80 also bought the Bruce Lee glasses the worst quality I've ever saw stay away save money the worst company ever. Lost a Bruce Lee fan for life

Bought the Bruce Lee "Stages of Cultivation" plaques; advertised in brilliant color and black frame. Got a cheap copy paper, no frame, blurry, piece of garbage, rolled up and stuffed into a tube that bent the edges, and it only set me back just under $100. The old bait and switch. $100 for a cheap copy of someone else's work. Thanks a lot for making me have to buy it again. Never been more disappointed by a cheap bait, switch, and flat out lie.

Really awful service. The tracking number they sent gave an error message. I told customer service as much and they gave me the runs round. Of course two weeks after the product shipped they sent me a message stating that they gave me a “bad tracking number.” Um yeah no kidding!! I told them this from the beginning but they never even tried to listen to me or work on an actual resolution. Three weeks later I still don’t have my product. Not good. At all.

The company will send you poor quality items that look nothing like advertised online then refuse to do even a partial refund. Would avoid ordering any products from them or if you do don’t have expect to get what you saw online

Ordered a limited signed Modest Mouse CD, there was an issue with how they put my address or something and because of that issue it wouldn't arrive with me at home and it's been stuck somewhere now for months. I was told by my local carrier that the sender (Music Today) needs to inquire to get the parcel moving again. Ive told them of the situation but they frankly told me they're not gonna do ish about it. Won't ever get my hands on what I ordered. Will have to get a refund. Thanks for nothing,guys. 💩

In a sea of bad reviews, here's a good one. Ordered a Bonnaroo jacket on July 31st, it got here on August 3rd via Fedex.. Granted, I paid an extra $15 to have one day shipping after reading all these horrible reviews about it taking months. I had absolutely no issues though!

One more funny thing. I have ordered new CD collection of Dawid Bowie's concert. It came on time. But guess what. There was just empty paper box for CDs without CDs :D

I ordered sixty summers by julia stone on picture disc back in November and I'm really frustrated right now. the album was delayed and I wasn't given any email telling me that. When something is delayed you need to let people know about that. Supposedly my order has shipped last Thursday or Friday but I don't think it has considering it's been almost a week and no updates on my tracking yet. So I assume it Is still at the warehouse. I talked to someone on the phone today who said he could remove the shipping charges but I don't think that is enough considering how long I have been waiting for the album and the fact that I wasn't made aware of the album being delayed and I only discovered it by looking at the store website. My problem isn't that the album was delayed its the fact that I wasn't sent any emails letting me know about the delay. If I had known it was going to take this long I would have tried to cancel it and ordered a different album instead. When something Is going to be delayed for a while you need to let them cancel and I don't know when the item will ship is not a excuse. Please let me know what you can do to make it up to me as this long delay is unacceptable. I either want the item I paid for or a refund.

Truly the worst. My limited preorder was sent back because of a shipping error and they never gave me the chance to correct it and get what I ordered. They gave me a refund, which I would expect, but the item was sold out even though mine went back. So someone on staff most likely ebayed it for 4x the amount. I've received dented purchases before as well. I'm just done. This was the last one. And they wonder why the music industry is in rough shape.

If I could I would seriously rate this NO STARS! Ordered some Maluma Merch back in October 2020..it is now half a year later with still nothing but empty promises in their emails. I had ordered 2 items and apparently one of those items were a pre-order which has caused delays in production??? But 6 months delay??? They keep telling me fake dates that it will arrive, and I will receive emails on updates...but nothing! It's only me who follows up with them. Then they said .."refunds are not usually what they do..but we could do this for you"..mate I've already waited half a year for this Merch!!! What the heck this is the worst ordering experience..and the fact that Maluma had the link on his Instagram to buy the merch, you would think it's legit. Total crap company!

I ordered 4 t-shirts from MusicToday from a link on Paul McCartney's official website, on 1st October 2020. I eventually received three of them on 18th January 2021 more than three and a half months after making the order. Two of the t-shirts were ordered as Christmas presents so were a complete waste of money. The company also took payment for the three t-shirts not when they shipped them, but on 6/10/2020. In the end they were unable to supply the fourth t-shirt (which was the one I wanted most - it would be wouldn't it) and I had to continually chase them for updates all the way through the process. I was not told that they couldn't supply the 4th t-shirt until 19/3/21 - that's almost 6 months after the order was placed - and only then after yet another chase email from me. They are by far the worst online ordering outfit I have ever had the misfortune to deal with. Like so many other of the comments here, how I wish I had checked the reviews online before ordering. The fact that their link was supplied on the official McCartney website made me feel safe that they would provide a good service. Avoid them like the plague - they are quite simply awful.

I ordered a product (Ozzy Osbourne’s See You on the Other Side LP Box Set) from them which cost me around $600 and, to no fault of their own; I had to return the product due to numerous manufacturing defects. They were very friendly and helpful in trying to replace portions of the product that the defects affected. The process of getting those portions of the product was very cumbersome to say the least; I had to prove that there was a manufacturing defect by video taping every portion of the multiple LP’s that skipped which took days to get them recorded and processed, sending it then, and then waiting sometimes weeks before they would get back to me. Once the replacement items came in, they too, had the exact same manufacturing defects and I had prove those defects exactly the same way. I was then told that there were no more replacements for some of the LP’s which prompted me to ask for a full and total refund of the product. They paid for me to send the product back to them and here in lies the problem; I was told that it would take up to 8 weeks prior to seeing a refund on the CC that I used to purchase the product. 8 weeks came and went and no refund on the CC. I contacted them again and it was stated that my CC company wouldn't allow them to return the funds to the CC. They would not, and did not, even try to contact me regarding this "issue". I didn't find out until I contacted them about the refund. Now they have stated that since my CC wouldn't accept that refund that they needed my Paypal account info so they could send my refund to it which would take an additional 8 weeks. Currently, I'm sitting in the 4th week of the additional 8 weeks and still no refund. Stay away from this company. I’ll update this at the end of the other 4 weeks if I receive or don’t receive my refund. Maybe a lawsuit against them will get my money back?

Ordered two King Princess merchs and the tracking number is invalid. Didn't get anything. Money out of the window. Do not buy anything from this site.

Multiple repeat customer with nothing but problems on hold for hours. Never returned emails. Hendrix products good quality but shipping will kill yah.13.95 for two 50.00 hoodies shipping should be thrown in.

This company should be out of business. Look at all the bad reviews they’re all true you might wait a month for your order and never get it and have to cancel. Plus they say they’ll call you back with the manager and they never do they are irresponsible, uncaring and avoidant. If you care about your order or if it’s a present for somebody DO NOT TRUST this company.

Awful service. 6 weeks late. Overcharged for shipping. Wrong size delivered, rep blamed it on purchaser before investigating facts. Staff seems aloof and uncaring.

While the wait was long, Ella did answer all my questions. No attitude and friendly. Maybe I will use this site again.

I ordered a Bruce Lee shirt. I have been trying to reach them for weeks and I have heard nothing. They messaged back to say once the item reached my country they can no longer track but the tracking number they gave is broken so I have to make a dispute with my card company. Never again.

T shirt commandé... reçu 2 mois après... beaucoup trop grand... renvoyé... en discussions depuis plus d'un mois... Ils cherchent tous les moyens pour ne pas me rembourser!! Je n'ai jamais vu cela!!! Achat 35 dollars + retour 30 dollars et trois mois après... rien... FUYEZ ce site! C'est ce que j'aurais fait si j'avais lu ces avis avant... Il y a plein de commerçants honnêtes et qui appliquent une politique commerciale remarquable sur internet... Faites le bon choix

I ordered 2 Prince t-shirts 12-28-20. Today got email stating my order is cancelled. No reason why, no refund offered. I go to the site and see that the prices of the shirts have changed. The $40 one is now $7.95. The $25 one is now $12.34. Really? I paid for these using Paypal, and have opened a claim. Crossing fingers and toes that I eventually get refunded. Avoid these crooks. Sadly their shady crap reflects badly on the artists & merch they sell for them.