PCS LEGAL Reviews

Clear, friendly and efficient communication from Buckie and his team. They responded to emails promptly and weren't afraid to pick up the phone where it was easier to communicate verbally.

Used them for conveyancing when selling a domestic property. Absolutely appalling customer service; their communication couldn't be any worse. They didn't once answer the phone through the entire process. Didn't once return any calls or respond to any messages left at switchboard. Almost never responded to text messages on their portal, when they did, responses typically took weeks. Email responses better but still way too slow. Responses to buyers solicitor were waaaaaay too slow (weeks). If you value retaining your buyer and don't want to loose the sale, avoid at all costs. They got the job done in the end but avoid like the plague.

I would highly recommend PCS Legal. Charlotte Cullingworth handled my case and she could not have been more helpful and understanding of the difficult circumstances that I was going through, great communication and explained things I wasn't sure on, she made the experience so un stressful for me, the process went through quickly which again I was grateful for. I would not hesitate to use Charlotte.C and PCS legal again, thank you so much !

PCS were helpful and knowledgable throughout the process. Good communication and easy to deal with.

I was really impressed with Sonia Fransener, who kept me informed throughout the process, she was always very polite, efficient and professional. I would have no hesitation in recommending PCS Legal and in particular, Sonia, to anyone who was buying or selling a property. I will certainly use them in the future.

I would never recommend this solicitor for any legal work. They can’t even read a complaint properly. Poor communication and invoiced for thing not received.

Very cooperative and understanding, always ready to help. We are very grateful for the work done and for the help given to fulfill our dream.

It seems to me that they have taken on too many cases and lack the time to process them. They had my property purchase case for over 3 months and there is still no end in sight. It is virtually impossible to speak to the leading solicitor even after several promises of a call back. The team members are not always well informed about the current status of the case and don't even know who is dealing with which aspect of it. Legally I am not sure if they know what they are doing as they have been demanding a document for over 2 months from the seller that doesn't exist since there is no management company involved in the maintenance of this flat. But they refuse to accept this. Communication and response times are terrible. They were send the mortgage offer 2 months ago but still didn't get the time to process that. They have been reviewing the lease extension documents for over 2 months but still haven't finished the review. The sellers solicitor keeps chasing them, the estate agent keeps chasing them, the mortgage company keeps chasing them and I as the buyer and their client keep chasing them, but the work just doesn't seem to move forward.

I’d give zero stars if that was an option, Incompetent and negligent. I’ve lost a buyer of my property as it was discovered PCS Legal, who I used as conveyancer when purchasing my property FOUR years ago, hadn’t had my name put on the deeds and the previous owner is still on the deeds of my property, They have become completely uncommunicative to me and the Land Registry who have been waiting on PCS Legal answering their questions in order to put my name on MY property deeds for weeks, AVOID.

An auction purchase requiring speed, which was handled expertly and swiftly by Charlotte Keen throughout.

This was the 1st time I had bought a house, so I was very nervous, but from start to finish, molly hiron and her team held my hand and kept me informed every step of the way. I can't thank them enough and if I could award 10 stars I would. Thank you 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Sophie and Miles were very helpful during our first ever home buying experience. Communication was thorough without being overwhelming, and Sophie in particular took the time to speak to us at length on the phone several times and talk through options/advice when we experienced delays from our developer. We would definitely use PCS again in the future.

Jasmine was very kind and professional. She took her time to explain things I did not understand and made my home buying process seamless and quick. Will definitely use this company again for any future property purchases.

Thank goodness these people are so useless!! We cancelled our transaction before exchanging contracts as we found a similar property for less money, but the service from PCS Legal was pretty lamentable... Never answering emails, unavailable on the phone and wouldn't pay back our £25k deposit until we filled out a stupid form with exactly the same information provided more than two weeks before... Pathetic! Who gets the interest??? Not me... They are really unprofessional... Avoid like the plague!

Tommy has been very professional and helpful to guide me through my flat purchase over the last few months. He patiently answered all my questions and provided me with detailed explanations. My purchase is completed today. Thank you so much Tommy!

AVOID at all costs. they never answer their phone, and if they do, they ask you to call back as they are in a 'meeting'. it took them absolute ages to complete a single transaction that should've been completed within 12 weeks as they promised but dragged on for 6 months. they don't send all the necessary updates and documents to the other party's solicitors and you as their client end up being threatened and taken to court and having to pay a hefty fine for their mistakes. oh and they send you completion statement after FOUR weeks of completion. despicable.

Successfully completed just before Christmas, and I’m grateful to Molly Hiron and her team for their hard work on completion day to make it all happen. The process took longer than I initially expected, but I suppose that's how it is.

Charlotte was great. Kept me up to date during the process and was on the ball. Quick responses to emails and always answered the phone. Was communicating with me Christmas even and completed on my remortgage before midday on the 2nd of Jan. very happy and sets the standard.

Matters dealt with in a friendly and timely manner.

Would recommend. Adam was great