PCS LEGAL Reviews

I had an excellent experience working with Daman. His service was outstanding—professional, knowledgeable, and highly efficient. Communication was always clear and prompt. Daman was not only thorough and detail-oriented but also kind and approachable, a pleasure to work with. I highly recommend his services to anyone in need of a reliable and supportive solicitor.

Our solicitor, Daman, made our property purchase journey incredibly smooth and stress-free! I am very happy with his service. He is one of the most pleasant solicitors to work with—always responding promptly, professionally, and with excellent communication. I had many questions regarding documents, the process, etc., and he always took the time to explain everything clearly and in detail, making it easy to understand. His expertise, combined with strong soft skills, is truly rare to find. I highly recommend him to anyone looking for a hassle-free experience!

Very bad experience with Sarah Joy team. They never contact me, any communication. Selling process is 8 months and still not finished. Don't take this company.

Everyone was very responsive and supportive, and ensured the whole process from start to finish as smooth, quick, and easy. Would thoroughly recommend!

They were totally at fault for the collapse of my sale. They never ever ever responded to my phone calls or emails. Appalling service, totally useless. Went to a more expensive solicitor and the sale went through just fine. Cowboys. I have reported them to the legal ombudsman for whatever that's worth

Macey in particular from Buckie's team was really responsive and pro-active throughout. All in all I've managed to exchange within 6 weeks of first viewing the property which is fantastic as it was imperative to complete prior to the stamp duty increase. The team were always available and answered when I called. The only negatives however, I would suggest that the MovinMe and TitleGuardian apps they use could do with some improvement, as it created a lot of queries, but as these were outside of the team's control I'm still giving 5 stars.

My case was handled by Lauren in Megan’s team. I would say she was brilliant in handling my 3 transactions - Paying my help to Buy, Sell and Buy in a big chain and everything was done timely and swiftly. She was always sending timely updates and a call away from discussing anything. Second time I have gone through PCS legal regarding property dealing and have the same good experience. I woud highly recommend specially Megan and team!!

I honestly cannot thank Julia enough for all her time and patience. As a first time buyer I could have never dreamed to be waiting a full year to complete. Julia was there every step of the way; chasing updates, explaining nuanced terms in a way I could understand and run with. Genuinely could not have asked for better! Her patience alone waiting for the onward chain is commendable. Thank you, Julia and PCS Legal for everything over the last year! If I ever do this again I will be back 😁

Great service, Answered all questions and thoroughly satisfied with service

We recently used Julia Fuioaga @pcslegal for the sale of our home, and we couldn’t be more satisfied with the service. From start to finish, the process was smooth and handled with a high level of professionalism. She kept us informed every step of the way, always responding quickly to any queries we had even after working hours.Her expertise really put our minds at ease during what can be a stressful process. Any potential issues were dealt with swiftly, and she was incredibly thorough with all the paperwork and legal matters. What stood out to us was attention to detail, care and the way she made everything easy to understand. Working closely with us to ensure the sale was completed on time, and we felt that she truly had our best interests at heart throughout. We would highly recommend Miss Julia Fuioaga to anyone looking for a reliable and professional conveyancer. Her service and dedication to her job role was exceptional, and we are very grateful for her help and her team as well. Truly an asset to your company! Thank you Julia @Team

Thanks to PCS Legal especially Team Buckie Hadipour for your support through out the purchase. I would strongly recommend your service to my family & friends. Appreciate your quick responses. Thank you so much and all the best!

Fab service, quick replies, cannot fault this company - moved within 6 weeks!

Awful, awful, awful firm – I don’t know if it’s the whole company, just the Basildon office or my 'solicitor' Sarah, but since instructing PSC Legal on 4 September, I’ve never had ONE phone call from them. Not one phone call in almost 7 months. Every time I’ve had contact, its been me calling and sitting on hold for a long time and then, if I’m lucky to get through at all, speaking to an admin assistant. Its astounding, and I’ve never heard of anything like it. There have been consecutive days where no one would answer the phone or respond to emails, so when it would come to a critical point in the transaction there was no one to speak to which was beyond frustrating. When no one answers, the call gets forwarded to a front office somewhere who take a message for a call back that has never come. Again, in 6 months I have NEVER received a phone call from PCS Legal (MY own solicitor), and I’ve received 2 emails from them AFTER I called to chase the progress and they would send me something I needed to respond to. So if I didn’t call to chase them, how long would have gone by before they emailed me what I needed to complete? My buyer has now pulled out because after 6 months, we were still a way away from completing and her mortgage offer is about to expire. I’ve lost huge amounts of money and time because PCS Legal are incompetent and failed to complete a simple no chain sale of a one bedroom flat. Its also worth noting that I was told my buyer pulled out 16 DAYS AGO and PSC Legal haven’t even sent me an email to acknowledge the transaction is cancelled. Truly a cowboy firm. Please, PLEASE do yourself a favour and choose someone else. I have previously used Direction Law who were fantastic and emailed me every day – I kick myself every day I didn’t go with them again but PCS Legal were the cheaper option.

Pcs legal were great in looking after me as a first time buyer. Nothing was to hard for Buckie’s team, they always pick up and are willing to help. thank you to Jasmine, who supported me a lot in beginning, overall the process was great. Highly recommend them. melanie

AVOID AT ALL COSTS! If you didn’t study law but want a taste of what it's like to be a solicitor, this is the place for you! Once you've paid them, they will ignore you or bombard you with the same questions over and over. You'll end up doing the work yourself, double-checking or even triple-checking everything, because they constantly make mistakes with your purchase. Filing a complaint does nothing. Thanks to their exceptional service, I’m now forced to find another solicitor after wasting 8 months with this incompetent firm. Do yourself a favor and stay away!

We had a really positive experience with PCS Legal who helped us purchase our first home. The team were very responsive, polite and understanding of all of our many questions!

There is a pattern emerging in these 612 one star reviews for this company ! If only I'd read them rather than trusting the broker that recommended this firm. PCS Legal have been uncommunicative, unprofessional and uncaring from the start which was 6 months ago. I have now lost the sale of my house and have been caused enormous stress. I have spent a lot of time on hold listening to a recorded message that tells me how fast and efficient they are and how their teams are always contactable. This a complete lie. The team dealing with my case were rarely contactable (on the phone, on lunch, too busy) and did not respond to emails or requests for callbacks Their much lauded tracker never updated. When my buyer's solicitors told them the buyer would pull out unless they responded that week I phoned and emailed them daily and was reassured by other teams that it was being dealt with. This also turned out to be false. When I complained through their formal system (as I can see their response to all these damning reviews suggests) they offered me £25 ! I shall be complaining to the broker that recommended them and taking this further with the legal ombudsman

I bought and sold through the Basildon office and they were super helpful throughout. Very professional and informative and I would definately recommend . So a big thank you in particular to Maria and the team.

Very good service

Lauren was absolutely amazing. I will definitely be using PCS in the future. Thank you for all of your help.