eCapital Freight Factoring

I highly recommend ECAPITAL and i want to thank the best representative CHERYL McIntyre for a great service always finding the way of helping me in account.

Not good communication i tried to reach customer service and they don't answer

I started with 2.75% then it went up to 3.95% In addition you still need to request ruch funding if you need your money same day it cost additional 1% each invoice processing is $ 2 and another $ 9 to get funds to your bank account together is 5% everything

When Bailey reached out about factoring with eCapital I was told no contract and no fees. The first invoice huge fees were taken. I asked about the fees. Apparently "one time fees that must have slipped my mind", then to move it to my bank account was another fee. Bailey will not answer calls or respond to emails. Fees and contracts are fine when a person is upfront about them but to say there aren't any and then be told it must have slipped my mind being a typical sales man.

They revew and pay quickly. Nice service

We had a rough start off, but it was because of the hurricane hitting in my town, the eCapital team pulled together to make it happen for us - so all thanks to them for their hard work! Abegail is a sweetheart! Steve is the best! So far so good.

10-10 the best option for factoring

DO NOT USE THIS COMPANY!!!!!!!!!!!!!! TRUST ME THEY WILL DO EVERYTHING POSSIBLE TO PUT YOU OUT OF BUSINESS!!!

After two attempts with my assigned rep, some frustration, I am truly grateful for Michael T. He completely understood my question and gave me the info I needed to verify regarding my account.

Buen servicio durante mi transicion de financiera,

My sales rep Bailley​​​​ Ensor was outstanding. He made sure he was available to answer my questions and assist with setting up my companies account.

I have worked closely with Johnny from e-Capital as a new carrier. They gave me EXCELLENT service and answered any questions I may have had as a new carrier in the freight market. I cannot rave about them enough and have been trying to get all my friends & colleagues onboarded with eCapital for their factoring needs.

Gail has been great to deal with any queries we may have regarding payments and portal. It's a pleasure to be working with Gail.

Our transition has been very smooth and easy, thanx to Helga. She has taken her time with both my wife and I to explain in detail the process and walk us through the steps we needed to get started. Thank you.

Everything was very good and easy to understand

If I could give a 0 I would. Not happy at all with Alex Sanchez he is a sales Specialist. At the beginning when we were about to begin with them everything was ok he would call us and reply to our emails . Now HE DOESNT ANSWER OR REPLY OUR EMAILS AT ALL AT ALL. It is very unprofessional as soon as he convinced us to moved to Ecapital then no more answers from him . I was better off with TAFS .

eCapital factory company is nothing but a con factory company people need to stay away from , from 2.75% to 3.65% and they charge additional $35 for ticket submitted, the worse thing they do is to tell you they mistakenly credit ur cash account and charge you more then what they said they mistakenly put in ur cash account , bunch of thieves sitting down somewhere ripping people of their hard earned money,Have been trying to reach out to the contract department for over three months now we reply or call back . Am sure you guys are aware of how bad the truck industry is in today’s market .ECapital is making it worse for business to survive .if you looking for company to work with please stay away from them .most of the good reviews you read up their are from them . Lago Express

I like the two people we’ve spoken to so far, they’re nice and helpful. However, the regular customer service line is full of the worst and stereotypical “mean girls” who hate their job. We switched to eCapital from our old factoring company since they’d no longer work for the west coast. Trying to do simple things have been the hardest, and again, the customer service phone line is awful.

My name is Mario Price I am the Owner and Operator of SABRA TRUCKING LLC. First let me start off by saying that there are no words that can even begin to express the height, width and depth of the outstanding Professional Performance and Expertise that has been given and demonstrated to me by my Customer Sales Rep Rachel Moore at eCapital Freight Factoring. Rachel from day one of being assigned as my Customer Sales Rep has been phenomena! Her conduct, character and conversation is contagious and she communicates with you with the most Respectful Professionalism and Politeness that she can give and she has gone above and beyond to not only get my funding done immediately and in a timely fashion, but has always raised my awareness in the knowledge of knowing how to the decipher Brokers that I am doing business with to make sure that I know who and who not to deal with in order to protect me and my company from any and all attempts of fraud that might jeopardize me from being able to get paid for the hard that I do and keeping my company out of harm's way making sure that I'm compensated immediately and on time for every load that is completed and submitted. Her Business Professionalism has been impeccable from day one I could not have been given a better Customer Sales Rep. I also just want to express my appreciation to all the women that were my prior Customer Sales Reps that made sure when they were reassigned that I had the most best Professional Customer Service Rep that can be afforded to me and that came with Rachel Moore being assigned to my Case Management. Again I just want to say thank you to eCapital for all your help and standing by my side from day one of me starting my business. Thank you for everything.

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