Dina

Dina

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1 out of 5 stars
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Reviews by Dina

EC

eCapital Freight Factoring

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1 out of 5 stars

Beware ..

Beware .. Im not sure when they got over taken by people from a third world country but they have just gotten worse, they think by just sticking to their lines that they have rehearsed every day that they are resolving the problem. Their verification process has now changed to go through 100 people before it gets approved due to "fraudulent activity" and yet they still cant manage to get it right. I now have to rush all my batches (more money for them) and even then they still wont pay on time and its only 4 out 6 invoices getting paid if were lucky because there is always something wrong with a paperwork according to them.,. before i would bill by email and a batch of 30-40 invoices no rush and got paid before 2pm or by end of day and rarely had paperwork issues.. you will talk to the representative and shell turn around and do the opposite of what you just spoke about .. they are a literal joke,, I'm sending in invoices with brokers that i have years of long relationships and still manage to mess something up.. my business is taking big losses due to the incompetence of eCapital I do not recommend giving them your business!