Bitdefender Reviews

Si è rinnovato l'abbonamento in automatico quando avevo richiesto che non avvenisse. Contattato l'assistenza ho avuto il rimborso in tempi brevissimi e così ho potuto acquistare il pacchetto che desideravo per la mia esigenza. Il servizio è stato puntuale e soddisfacente

I was amazed when I actually witnessed someone trying to get into my computer and they tried many times but Bitdefender was there and stopped them every time. I had never actually seen someone trying to get into my computer while I was on it, amazed me that they could not get past Bitdefender. Great software. Keeps my computer safe and running smoothly. And anytime I have needed help the Support Team is there and will do whatever it takes to take care of issues (most of them brought on by me).

I have used BitDefender for several years and am quite happy with the product. However I was shocked to receive a renewal email telling me that my renewal would cost £72.00 whereas it had cost half that amount in previous years. I then looked on the web and found that I could buy exactly the same product and number of users for £32 from BitDefender themselves. I then contacted them and asked why they are treating existing customers like this and was immediately told they would drop the price to £32. I consider this to be a shameful way to treat existing loyal customers.

Also ich benutze die free Version und habe gestern etwas heruntergeladen wozu ich den Schutz sogar ausgeschalten habe, und habe als ich heute meinen pc gestartet habe eine bios naricht gehabt dass "Antivirus in operating systen protected bios" oder so in der art also ich kann nur sagen danke und empfehle es definitiv weiter danke Bitdefender dass mein pc nicht gebricked wurde♥️

Like the product

Ich bin begeistert vom Support-Team bei Bitdefender, die mir sehr geduldig und professionell geholfen haben. Ich hatte ein Paket über 5 Lizenzen als Abo gebucht - nachdem ich aber keine Bestätigung bekam dachte ich, dass ich den Bestellprozess wohl nicht zu Ende gebracht hatte. Nach erneuter Buchung (diesesmal vorsichtshalber nur 1 Lizenz) klappte alles. Als ich am nächsten Tag in mein Konto schaute, waren beide Bestellungen abgebucht, eine Bestellbestätigung und zugehörige Freischaltcodes hatte ich für die erste Buchung (die für 5 Lizenzen) aber noch immer nicht. Dank dem tollen Supportteam weiß ich heute, was sich immerwieder bestätigt - das Problem lag beim Anwender, also bei mir. Ich hatte zwei meiner Mailadressen unbewusst zusammengebracht, so dass die Mail garnicht bei mir ankommen konnte. Nun ist alles wieder ok, der zu viel abgebuchte Betrag wurde ohne Beanstandung zurückgebucht. Einen Stern Abzug habe ich gesetzt, weil das ganze mit Verifizierung der Email-Adresse vor Vertragsabschluss gar nicht passiert wäre. Besten Dank an das engagierte Support-Team.

Le logiciel est vraiment très sûr et facile d'utilisation. Le service est toujours présent 24/24 et toujours un très bon accueil .

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Bitdefender is the industry standard in protection and it continues to improve. If you have a question you can talk with a very knowledgeable Customer Service Rep.

Very good customer care.

They were very through on making sure a possible file was not a problem.

I just bought (25 Euros) bitdefender on mac and windows. On mac, I started the fast analysis, it lasts for hours ? On windows, I uploaded bitdefender and got a file "Non confirmed 191943", which is unreadable? What can I do?

The software is very affordable, uses a multitude of ways to protect computers, and uses minimal system resources. Also customer service is excellent- I inadvertently purchased a Windows only version, and I use a Mac. I contacted customer support about my mistake, and they swapped out the software for the Mac OS only version. Customer service was very professional and pleasant to deal with.

Reliable consistwnt

After being a customer four years they’ve changed password manager to secure pass without telling customers leaving me three days with no access. I call the customer care centre and after 20 mins with a woman with a dreadful accent and no patience she cuts me off stranded after making the experience a nightmare where she shuffled through her help pages.,I won’t be renewing I advise people to go elsewhere

Bitdefender handled my false positive request well and they made it available for all through a product update. I am very satisfied.

The software is easy to use, and have many nice options. Compered with my earlier experience with other antivirus programs (both private and at work), Bitdefender is the best!

Tutto perfetto dopo alcuni passaggi che non avevo fatto il software mi ha eliminato tutto i malware

Honestly, I wasn't sure about using a foreign-based PC scanning company initially, but having read the reviews and learned that Bitdefender is trusted in the industry, I gave it a try. Bitdefender came highly recommended by the head of IT of one of my clients. When I ran into a major installation snag due to my own stupidity (!) I had need of customer service. The person I worked with was incredibly patient and helpful and solved my issue immediately.