Nice product and best service.
Nice product and best service.

10 months ago
I am having great difficulty trying to cancel auto-renewal of a Premium VPN subscription with Bitdefender. Bitdefender want to renew at 100% rate when online they are advertising a 50% discount!!! The... See more
10 months ago
Had them for 5 years. The best protection, I have never had any PC issue and im online all the time. BUTTT last year, a staff use my debit card to purchase $400 of sport betting. Thank GOD my bank USA... See more
10 months ago
Excelente antivirus el mejor del mercado sin duda.
Nice product and best service.
Bitdefender is a good antivirus program.
Gebruik al vele jaren BitDefender Total Security op PC, laptop, tablet en mobiel. De laatste paar jaar daar naast ook BitDefender Premium VPN. En over dat laatste had ik een vraag en men kwam snel en adequate met de oplossing. Ik ben en blijft en zeer tevreden klant.
Your split tunneling feature doesn't work on Microsoft Edge or Vivaldi browsers. Why not?
i love this antivirus but not the vpn why is it 200 mb but make a ddos protection and try to make the antispam support proton mail
So far, this software seems to work well and the customer service is very responsive.
Beste security Software, alles verständlich und funktioniert ohne Probleme im Vergleich zu Konkurenz. Immer wieder gerne!
Gelijktijdig met de geïnstalleerde Bitdefender probeerde F-secuur geïnstalleerd te worden. Dat ging natuurlijk niet. Logisch maar er was ook nergens een signaal dat wat ik wilde niet kon. Ik kon niet verder. Dus ik probeerde Bitdefender te verwijderen wat niet lukte. Ik kon dus met beide niet verder. Jammer op dat moment. Ik heb ook gezocht naar aanwijzingen in gebruiksaanwijzigingen om een andere aanpak. Moeilijk te vinden maar dat kan ook aan mij liggen, ik ben tenslotte 86 jaar. Ik heb toen besloten om het contract met Bitdefender te beëindigen en vulde daartoe het geëigende formulier in. Dat ging snel en bijzonder gemakkelijk. Vandaar de vier kruisjes.
Ist für mich seit vielen Jahren mein Lieblings-Antivirus-Programm. Stört meinen PC nicht, hat aber auch schwerere Attacken abgewehrt. Ich habe auch Malwarebytes, das benötige ich aber fast nie. Leider hat sich dieses Jahr geändert, dass ich meine Verlängerung selber im Central des Kontos abbestellen konnte. Hat mich sehr verärgert, aber ich hab heute kurz mit Customer-Service gechattet und sofort Kündigung erhalten. Werde auch weiterhin dieses Programm verwenden, würde aber der Firma raten, diese Verlängerungen unbedingt einzustellen bzw. wieder das alte Verfahren einzuführen.
Very positive. The package offered is complete and user-friendly. Also, it doesn't slow down any device. They promote very good price offers. And their support service is reactive and efficient.
Best Online Security Company!
i have only just started to use Bitdefender i am not very tec savvy and saw it in PC magazine had a top rating
Reliable online protection, cross-platform support, excellent customer care. We can argue about the price but deserves every cent. Bitdefender is my first choice at this point.
Bitdefender the best internet security ever. You can trust , I give it 5 🌟 🌟 🌟 🌟 🌟 because they deserved it
Great perfomance on Virus-Detection. Great Support! Would always choose again
I could not activate Scam Alert, and the activation steps written on my device did not help me activate it, so I am looking for someone to help me activate it. What is required is to allow BitDefender to scan the calendar, but I could not do that because the way to do that is complicated, so please help me, thank you
Altijd al tevreden geweest van Bitdefender. Is beste gratis anti-virus volgens Test-Aankoop en geeft nog eens topservice ook
Semplice da utilizzare e molto completo al momento lo valuto come il migliore tra tutti quelli che ho testato.
Garbage. Zero support. Support link is just a circle jerk. Even the refund button is on a loop. Huge scam.
J'ai commis une erreur lors du renouvellement annuel de mon abonnement. J'ai en effet voulu profiter d'une offre pour l'"upgrader" à un prix vraiment avantageux, mais je n'ai pas réalisé que, ce faisant, je ne respectais pas une des conditions du renouvellement automatique. Dans ce contexte, j'ai sollicité l'appui du Service Clients, par e-mail, pour m'aider à résoudre le problème. Ledit Service s'est montré très réactif en résolvant le problème, en ma faveur, en moins de 24 heures : non seulement il m'a permis de conserver le nouvel abonnement à un prix très avantageux, mais il en a prolongé l'échéance pour la faire correspondre à celle de mon ancien abonnement qui était plus tardive. De plus, il m'a expliqué de façon claire et limpide ce qui s'était passé, en me donnant l'impression que j'étais une cliente importante à leurs yeux.
Based on analysis of 162 reviews rated 1-2 stars for Bitdefender
“The automated customer service page is a maddening blind loop”
“Eventually worked my way through the instructions and discovered how to cancel my account and afterwards realised tha...”
“I am having great difficulty trying to cancel auto-renewal of a Premium VPN subscription with Bitdefender”
“Dreadful, new user, support impossible to find - paid and systm says install but no licence”
“I am having great difficulty trying to cancel auto-renewal of a Premium VPN subscription with Bitdefender”
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Bitdefender is a global leader in cybersecurity software, providing comprehensive protection solutions for both individual consumers and businesses since its inception in 2001. The company offers a range of products designed to safeguard digital environments, including all-in-one security solutions for home users, as well as tailored security platforms for small to large enterprises. Bitdefender's offerings encompass advanced threat detection, response capabilities, and cloud security management, ensuring robust protection against evolving cyber threats. Targeting a diverse customer base, Bitdefender serves millions of users worldwide, including families seeking reliable online safety and organizations aiming to protect sensitive data and maintain their reputation. The company's innovative technologies, such as Bitdefender GravityZone and partnerships with industry leaders like Ferrari, highlight its commitment to delivering effective cybersecurity solutions that enhance resilience in various sectors. For more information, visit www.bitdefender.com.
Bitdefender receives a mixed response from users, with many praising its effective antivirus protection and knowledgeable customer support. Reviewers highlight the software's ability to prevent online threats and provide prompt assistance, making it a reliable choice for security. However, significant complaints arise regarding the difficulty of canceling subscriptions, particularly auto-renewals, and issues with customer service responsiveness. Some users report frustrating experiences with automated support systems that hinder problem resolution. Additionally, there are concerns about aggressive marketing tactics and unexpected charges. Overall, while Bitdefender is recognized for its strong product quality and helpful staff, the challenges with subscription management and customer service detract from the overall experience.
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