Bitdefender Reviews

Until last VPN update, I could access my bank app and Official sites (related with taxes) if VPN was connected. This was applicable on both computer and mobile phone devices. Since recent VPN update, I can only access those sites if VPN is disconected, applicable on both computer and mobile. If it was working fine, what happened with the new update that I can't use it?

While we were using it, Bitdefender was a morally reprehensible company that persistently and openly practised systemic criminal fraud in the form of incorrect premature renewal information that contained false information and pressured customers to renew their subscriptions early. It was advised of this numerous times and refused to do anything about it or even acknowledge that it was happening. Organisations that do this absolutely deserve to be publicly shamed and disgraced.

I signed up with them for a year. After a year, it renewed my subscription automatically, without being asked. A month before the subscription expired, I wrote to them that I no longer wanted to renew the subscription.

Attention à l'arnaque du renouvellement automatique qui est excessivement cher. Il vous faut annuler manuellement cet abonnement tous les ans. De plus ils ne vous préviennent pas du retrait qui va être opéré donc quand vous vous en rendez compte il est trop tard. Sinon bon antivirus Je suis mdr de votre réponse. Quand j ai acheté cet antivirus le renouvellement automatique n existait pas et oui.. ne vous en deplaise

Bitdefender Support Center Hjælpen jeg har fået var meget konstruktiv og hjælpsom også selvom min engelske er det bedste, oversat i Google. Supporterne forstod mit problem og hjælpen var rigtig god Jens

The support person actually, for a change, listened to my issue. Then, in a timely manner, suggested possible fixes for my issue. It was refreshing to have a support person who could actually respond in proper English! Not only that they recommended a fix that worked instead of just sending me a boilerplate response.

Mr. Bogdan I. Commercial Support Representative was very helpful and committed person. He managed to gain another loyal customer. Thank you Mr. Bogdan I. for making my life easier, he sent a follow up email after I was frustrated from AI support.

I like the software and it dose a good job but please please please remember to turn off auto renewal if you subscribe by card as they will rip you off if you don't renew manually every time it expires. They wanted to charge me over £80 for 1 year 10 devices on auto renewal and when I contacted them they just use an silly excuse of "oh our renewal software can't take into account any discounts at the time of renewal" what a joke. Just paid £24.99 on amazon for the same item but for 2 years. They are just praying that people don't see the renewal price until it's too late or are too busy to do anything about it. Plus I could not cancel my auto renewal on my account, I had to email them...... seriously.

Dovendo rinnovare l'abbonamento e volendo passare a sistema superiore ho contattato l'assistenza che mi ha fornito chiaramente tutte le informazioni di cui avevo bisogno per decidere come procedere.

Very reliable and thorough and the support service is excellent. BD is the complete answer to all sorts of protection. I have two desktop PCs, two iPads and two iPhones all protected for a very reasonable annual subscription. I've been with BD for many years.

I have been using this product for a long time and can not rate them highly enough. If there was a problem it was sorted out very fast and followed through to the end completely.

Ja om dat ik naar huis wel

I got notification for renewal, higher price. Tried to contact, they sent a phone number for me to call - long distance and NOT toll free. I was on hold for 45 minutes when I finally hung up. Got notice from my phone company I had reached my long-distance quota. I will be deleting my account (or try to) when the subscription is up.

Je suis client depuis Dr nombreuses années, et toujours aussi satisfait des services, conseils et assistance des équipes. Je suis rassuré d'avoir installé sur les ordinateurs et téléphones portables la meilleure sécurité avec le système applicatif de protection Bitdefender. Un grand merci !

I was not happy with an add-on product to my new Bitdefender Total Security software. The support person helped be work through a resolution, even though I decided to ask for a refund on the add-on. The refund was generated in less than a day. The prompt, solid support left me trusting the company more, despite the individual product disappointment.

Cant get help when needed.. t I can't find access to talk to a rep cause I lost my master vault 24 digit and need help. I've gone through all of it.

Bitdefender is probably one of the best Internet security software packages there is. The product has literally saved my computer numerous times. Any time I've had to contact the company, the issues are always resolved by skilled, knowledgeable, professional representatives with friendly, invested attitudes. Bitdefender as a company does it right and it's a delight to have a product that works and does what they say it will. Top drawer product.

Blocage abusif d'accès à des sites totalement inoffensifs ( commerces , assos ...) l'excès de sécurité devient NUISIBLE à l'utilisateur Aide en ligne inaccessible aux non-professionnels Service clients : à part s'excuser du retard des réponses : absent et inefficace

Eerder deze maand schreef ik al een review hoe bagger de service is en er kwam toen geen oplossing. Vandaag is mijn abo afgelopen en kreeg ik vandaag toch nog een email of ik wilde verlengen, 1 account 10 devices voor 70 euro. Nadat ik op de renew knop druk om dus te verlengen voor 70 euro krijg ik de melding om 139,99 te betalen. Met alle respect dit is pure oplichting en zal ik nu dus alles doorsturen naar de RCC (reclame code commissie). Op de helpdesk van Bitdefender (chat engels) hoef ik niet te rekenen want ze helpen je toch niet. Mijn advies blijf bij dit bedrijf weg, het belazerd je waar je bij staat en levert absoluut geen service.