Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
Tablet Hotels garners high praise from users, with many highlighting its excellent customer service and curated selection of unique accommodations. Reviewers frequently mention the app's reliability and the helpfulness of the reservations team, especially for last-minute bookings.
Customers appreciate the variety of hotel options and the perks associated with Tablet+, which enhance their travel experiences. However, some negative feedback arises from issues related to specific hotel bookings, with complaints about poor conditions at certain properties and concerns over the handling of negative reviews. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong preference for Tablet Hotels as a go-to travel resource.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 255 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 5.0 | 2 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | 5.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 5.0 | 1 |
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 3.0 | 2 |
| Oct 23 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you mi...”
“I booked a hotel through tablet and it was so bad we couldn’t stay”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 255 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Tablet Hotels is #4 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 4.6).
255 reviews of Tablet Hotels. Filter by what matters to you.
when I arrived at one of my hotels that I booked through tablet, they informed me that breakfast was not included. however, when I made the reservation it said that breakfast was included. I emailed tablet to see if they could look into it for me. they responded quickly and resolved everything! I so appreciated how tablet took care of this and I will always use them to book my hotels!
I love using Tablet because with so many hotel choices out there it is so good to know that the place you are booking has been vetted. We have absolutely loved every Tablet place we have booked. It is my go-to site for great deals and magical experiences.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We've been Tablet members for over 10 years and Tablet+ members for the past few years; we've enjoyed consistent, truly personal, and responsive attention on any issues at a hotel or with reservations in advance. This group understands customer service!
Tablet curates the best selection of hotels and has fabulous customer service. so helpful and friendly.
easy booking, great hotels I wish it will be a booking site with hotels like in the red Michelin guide. plus membership look interesting, I will try next time.
I liked this site. Good and accurate descriptions of the hotels. You can get all the information you need before deciding where to go. I recommend everyone to use this site in such cases.
Great site with a good selection of hotels in the world. Customer service always available and very professional.
I love Tablet!!! I love customer service ;)
I always use the platform when booking a trip. The extensive choice of hotels in each region, the care taken in choosing those hotels to match my preferences, as well as the overall customer experience (ranging from navigation of the site to the speed and helpfulness of response from the post booking advisors) are some of the main reasons why I would recommend them to anyone.
I have used Tablet on most of my recent trips and am so happy with their service. Hotels are described accurately and I have received personal assistance when in doubt. When a NYC trip was cancelled due to Covid, Tablet assisted in postponing the stay at the non-refundable hotel. Simple excellent service!
Tablethotels is my go-to for business travel because boutique hotels make the trip more interesting. I like the map feature to see in which part of town the hotel is located, then I look at the images and facilities to narrow my choice, and then I make a final decision based on peer reviews. Tablet+ Is a great benefit, and the customer service is very efficient at arranging details to make my stay special like gluten free bread or a headboard that accommodates handcuffs (if you’re still reading this review you are now smiling).
Sehr gute Auswahl an Hotels, einfacher Buchungsvorgang, sehr guter Kundenservice (hat mir eine Corona-bedingte kostenlose Hotelreservierung ermöglicht).
Everything went so smoothly! The hotel was informed about our booking and our tablet plus benefits and we didn’t have to worry about anything. No hidden charges or anything unexpected.
Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
This profile hasn't been claimed by the business owner.
