Redspot Car Rentals
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Totally failed on any reasonable measure
Plane arrived late. Every other rental car agency, limousine service, pre-booked cab etc waited the extra half hour. Not Redspot (Sydney airport). Packed up and left five bookings stranded. Another customer called them. No, they wouldn't come back. No, they wouldn't send someone else. We could, for all they cared, sleep on the dirty concrete floor outside their office. Cost me $200 in a taxi to get to my daughter's. Now I'm stuck miles from Sydney with no transport. Honouring contracts: Failed Showing initiative: Failed Customer service: Failed Any remorse or apology: Failed Avoid at all costs. Even if another deal looks cheaper, at least you'll get what you paid for, and not be treated like dirt.