Quickline Broadband UK is a telecommunications provider specializing in delivering high-speed internet services to residential and business customers across the UK. The company focuses on providing reliable broadband solutions, particularly in areas where traditional providers may not offer adequate coverage. Quickline Broadband UK aims to connect underserved communities with fast and dependable internet access, facilitating improved connectivity for both personal and professional use. The company offers a range of broadband packages designed to meet varying customer needs, including options for different usage levels and speed requirements. By leveraging innovative technology, Quickline Broadband UK ensures that customers receive efficient service and support. Their target market includes households seeking enhanced online experiences as well as businesses that require stable internet for operations and communication.
Quickline Broadband UK receives overwhelmingly positive feedback, with many reviewers praising the installation process and the professionalism of the engineers. Customers frequently highlight the friendly and knowledgeable staff, such as Thomas and Stan, who ensure a tidy and efficient installation experience.
Reviewers express satisfaction with the seamless transition from other providers, noting that Quickline's service is quick and hassle-free. However, a few complaints arise regarding service issues, particularly on Fridays, which some describe as "shocking." Despite these minor criticisms, the overall sentiment remains highly favorable, with consumers appreciating the quality of service and the speed of their new broadband connections. Overall, Quickline Broadband UK is viewed positively by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Josh the engineer couldn't have been more professional and helpful”
“On hold for 20 mins with customer service for them to answer the phone which they don’t realise just having a chat”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Telecommunications.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 3.8 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 1.0 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | 1,060 |
Bottom line: Quickline Broadband UK is #1 of 5 on overall rating in this group.
60 reviews of Quickline Broadband UK. Filter by what matters to you.
A month ago
Thomas T today installed WiFi at my caravan. He was pleasant, friendly and explained what he was doing during the whole process. He kept the areas tidy and removed any debris. All together a very pr... See more
A month ago
Our installer Thomas provided great service and installation
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Thomas T today installed WiFi at my caravan. He was pleasant, friendly and explained what he was doing during the whole process. He kept the areas tidy and removed any debris. All together a very professional job and a very satisfied customer 👍.
After six years living in an area that time forgot 😂 I have now been finally able to enjoy internet speeds others would take for granted. Thank you!!!!! So very much Clare Andrews for being the amazing face of Quickline Broadband, you were so professional from the minute we met at our door where we were rushing out to an appointment, you happily arranged for a FU convenient to us. It was a quick, efficient set up with every promise you made coming to fruition, all 3 members of the Quickline team that I had communication with; Engineer ensuring wiring was set up in the we were happy with. Attending on the exact date arranged at the start of the process, the second engineer was polite, gave opportunity to discuss positioning to suit us. All in all the staff are a credit to Quickline. It was so refreshing to have a service which delivered exactly, without any hiccups what we expected. I have already spoken to others to tell them of this amazing broadband
The only reason i have given 5* is because of the staff. All encountered, from the build and dig team contractors to the Onboarding team, customer service and installation engineer have been excellent. Special mention to Martyn Warner installation engineer who stayed far longer than needed to ensure everything was as good as it could be. Also Mia of the onboarding team who is a shining credit for Quickline. Had the 500mb package for a couple of days now and whilst the engineers work phone showed 500mb speed in the house our personal phones did not and nor did any of the devices. It was explained that the older , more used and unclean a device is the slower speed it will show irrespective of the 500mb/1000mb or whatever speed at your router. But the speeds are faster than the previous mobile broadband so will see how it performs with time. Would recommend though.
Our installer Thomas provided great service and installation
Very impressed and highly recommend. Josh the engineer couldn't have been more professional and helpful.
Keagan. E was a great installation chatty and kind very helpful aswell
Great service! The installer, Thomas Turnbull, was very knowledgeable and helpful. He fixed our issue quickly and was very professional. He also tidied up after himself and took away surplus equipment. Great service thank you!
Quick seamless and easy. Very professional by Louise.
Gary A was very, prompt and professional. Great job all round!
The engineer I come today to fit my Wi-Fi was absolutely a delight such a nice temperament hard-working I’m very helpful went out his way to make sure that everything was running properly
Stan S came and done a survey and was very professional, polite and courteous. He was very efficient and explained everything thoroughly at the end of the survey we decided to ahead with the product and he installed it all quickly and efficiently and left no mess. Very impressed.
The move from BT to Quickline has been seamless. The external works were carried out with the minimum of fuss to get fibre to the house. Alvin, our installer, was great. He explained the process clearly, spent time working out the best positions for our router and boosters, and was a pleasure to deal with.
The engineer, Steve MacDonald was very pleasant, courteous and efficient, and when he finished, the broadband workedwell, and at the speed we requested.
Helpful friendly team. Installer Stan is very contentious and professional. Thank you.
Absolutely incredible switching service, the whole process took 10 minutes with Quickline taking over everything. How wonderful, thats how a response to a customer should work. The representative Mia was brilliant Magic Thank you
Thomas Turnbull came to install my broadband today. He was so friendly and explained everything thoroughly and made sure everything was running properly before he left.
Had Shaun, Lewis and Brad out today to do a challenging fibre install, other companies had said were impossible. They arrived on time and just got the job done. Neat install, very pleased.
The salesman described everything perfectly. The fibre cable was installed on our property. We were given a date for activation. A technician came, drilled through the wall, fitted the necessary boxes and router, connected the phones and gave us a card with the router details and password, Ten minutes after he left we had all our computers and phones connected
After reporting an issue with our broadband, the problem was quickly identified. We needed an engineer visit, and Josh came early the next day. A lovely engineer who solved the problem and got us back online very quickly.
Ive just signed up for quickline broadband, Clair was very informative and very helpful, a thoughly enjoyable experience thank you Clair best wishes Barbara
Quickline Broadband UK is a telecommunications provider specializing in delivering high-speed internet services to residential and business customers across the UK. The company focuses on providing reliable broadband solutions, particularly in areas where traditional providers may not offer adequate coverage. Quickline Broadband UK aims to connect underserved communities with fast and dependable internet access, facilitating improved connectivity for both personal and professional use. The company offers a range of broadband packages designed to meet varying customer needs, including options for different usage levels and speed requirements. By leveraging innovative technology, Quickline Broadband UK ensures that customers receive efficient service and support. Their target market includes households seeking enhanced online experiences as well as businesses that require stable internet for operations and communication.
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