Quickline Broadband UK is a telecommunications provider specializing in delivering high-speed internet services to residential and business customers across the UK. The company focuses on providing reliable broadband solutions, particularly in areas where traditional providers may not offer adequate coverage. Quickline Broadband UK aims to connect underserved communities with fast and dependable internet access, facilitating improved connectivity for both personal and professional use. The company offers a range of broadband packages designed to meet varying customer needs, including options for different usage levels and speed requirements. By leveraging innovative technology, Quickline Broadband UK ensures that customers receive efficient service and support. Their target market includes households seeking enhanced online experiences as well as businesses that require stable internet for operations and communication.
Quickline Broadband UK receives overwhelmingly positive feedback, with many reviewers praising the installation process and the professionalism of the engineers. Customers frequently highlight the friendly and knowledgeable staff, such as Thomas and Stan, who ensure a tidy and efficient installation experience.
Reviewers express satisfaction with the seamless transition from other providers, noting that Quickline's service is quick and hassle-free. However, a few complaints arise regarding service issues, particularly on Fridays, which some describe as "shocking." Despite these minor criticisms, the overall sentiment remains highly favorable, with consumers appreciating the quality of service and the speed of their new broadband connections. Overall, Quickline Broadband UK is viewed positively by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Josh the engineer couldn't have been more professional and helpful”
“On hold for 20 mins with customer service for them to answer the phone which they don’t realise just having a chat”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Telecommunications.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 1.0 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | 1,060 | |
| 3.8 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | 1,060 |
Bottom line: Quickline Broadband UK is #2 of 5 on overall rating in this group.
60 reviews of Quickline Broadband UK. Filter by what matters to you.
Trying to sort out anything with Quickline office is appalling. On hold for 20 mins with customer service for them to answer the phone which they don’t realise just having a chat. Technical support 25mins hold and get switch off and back on again. The engineer who came out today was great though, sorted it all out so a big thank you to Alvin.
6 days ago I was asked for more information, which I duly provided, with the promise of a follow-up. Nothing..... I presume there is no interest in actually getting people connected having been paid for laying the line just outside our property. Been waiting since the start of the year!
Shocking do not be fooled by the 5 star review from trustpilot, There was vandalism on Friday which needed repairing, Fair enough, But despite me been the first person to report this on Friday morning at 08.30 I’m still waiting now at 17.30 on Monday to be reconnected despite everyone else in the village who use other suppliers already been reconnected on Saturday. We’ve had no updates from them, I’ve made endless calls chasing updates and they just don’t care, I’ve been lied to on the Friday by someone telling me engineers were onsite when they weren’t as I was informed later in the day they were trying to repair it remotely. The staff in technical just keep saying there’s nothing I can do. Stop lying to customers be honest and if you say your gonna keep us updated on Friday by text then do so because it’s Monday now and I have t had one single update regarding progress or should I say lack of progress. It’s a shocking service when you need help stay clear I wouldn’t even give them one star, 0/10 get the service you need elsewhere Reply to Quickline response, You have t requested further information from, The internet came back on at 6pm Monday and is off again Tuesday morning at 08.30, stop lying
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Quickline Broadband UK is a telecommunications provider specializing in delivering high-speed internet services to residential and business customers across the UK. The company focuses on providing reliable broadband solutions, particularly in areas where traditional providers may not offer adequate coverage. Quickline Broadband UK aims to connect underserved communities with fast and dependable internet access, facilitating improved connectivity for both personal and professional use. The company offers a range of broadband packages designed to meet varying customer needs, including options for different usage levels and speed requirements. By leveraging innovative technology, Quickline Broadband UK ensures that customers receive efficient service and support. Their target market includes households seeking enhanced online experiences as well as businesses that require stable internet for operations and communication.
This profile hasn't been claimed by the business owner.
