Ich habe alle Anliegen und Probleme…
Ich habe alle Anliegen und Probleme schnell und unkompliziert klären können.

freenet TV is a television service provider that offers consumers access to a variety of channels broadcasted in Full HD quality. The platform allows users to enjoy up to 20 private and 20 free-to-air channels without the need for a long-term subscription, making it an attractive option for those seeking flexibility in their viewing choices. Customers can easily activate their service online, purchase starter packages, and manage their subscriptions through a dedicated customer account. Targeting a wide audience, freenet TV caters to individuals looking for affordable television options without the constraints of traditional cable services. The company also provides additional offerings through freenet TV connect, which enhances the viewing experience with more channels, media libraries, and supplementary services. With a focus on customer satisfaction, freenet TV provides a 30-day money-back guarantee, allowing users to test the service risk-free.
Freenet TV receives high praise from many customers for its friendly and efficient service, with numerous reviewers highlighting the excellent support they receive over the phone. People appreciate the prompt assistance and the helpfulness of the staff, often noting that issues are resolved quickly and effectively.
Positive sentiments are reflected in comments about the company's attractive offers and overall satisfaction since becoming a customer. However, some consumers express frustration with the quality of reception and the customer service experience, citing issues with private channels and long wait times when seeking help. Despite these criticisms, the majority of feedback remains favorable, emphasizing the positive interactions with staff and the quality of service. Overall, Freenet TV is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 137 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.1 | 13 |
| Mar 25 | 4.7 | 19 |
| Apr 25 | 4.7 | 15 |
| May 25 | 4.3 | 23 |
| Jun 25 | 4.6 | 24 |
| Jul 25 | 4.7 | 26 |
| Aug 25 | 4.4 | 17 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 137 most recent reviews.
“Guter Service am Telefon”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cable & Satellite TV.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | +12% | 137 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 1,060 | |
| 3.8 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: freenet TV is #2 of 5 on overall rating in this group.
137 reviews of freenet TV. Filter by what matters to you.
Ich habe alle Anliegen und Probleme schnell und unkompliziert klären können.
Fragen wurden beantwortet ohne Probleme. Mein Anliegen wurde super gelöst. Bin sehr zufrieden.
Netter kompetenter Kontakt in der Hotline
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Super Service alles bestens.
Guter Service, Guter Empfang, Gutes Fernesehen und Nette Mitarbeiter die betreuen!
Kompetenter Mitarbeiter, schnell gelöst
Die Hotline hat mir schnell geholfen und danke dafür.
Ein guter Service und Angelegenheiten werden gleich erledigt
ein anruft und schon wurde mir geholfen !!!! 😉
Freundliche Mitarbeiterin, hörte mir Aufmerksam zu. Erklärte mir ohne viel Aufwand den Sachverhalt und war dabei immer noch freundlich und hilfsbereit. Deshalb die 5 Sterne.
freenet TV is a television service provider that offers consumers access to a variety of channels broadcasted in Full HD quality. The platform allows users to enjoy up to 20 private and 20 free-to-air channels without the need for a long-term subscription, making it an attractive option for those seeking flexibility in their viewing choices. Customers can easily activate their service online, purchase starter packages, and manage their subscriptions through a dedicated customer account. Targeting a wide audience, freenet TV caters to individuals looking for affordable television options without the constraints of traditional cable services. The company also provides additional offerings through freenet TV connect, which enhances the viewing experience with more channels, media libraries, and supplementary services. With a focus on customer satisfaction, freenet TV provides a 30-day money-back guarantee, allowing users to test the service risk-free.
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