Courier Logistics are always prompt and…
Courier Logistics are always prompt and polite and very helpful with any questions that need answering at the office

Courier Logistics Ltd is a UK-based logistics company specializing in a comprehensive range of delivery and storage solutions. Their services include same-day delivery, overnight parcel delivery, overnight pallet delivery, and haulage. The company is recognized as a reliable partner for businesses requiring efficient logistics management, offering secure and timely transportation of goods across the country. With a commitment to customer service, Courier Logistics Ltd provides personalized support and real-time tracking, ensuring clients remain informed throughout the delivery process. Their extensive service offerings cater to various customer needs, including small businesses, e-commerce retailers, and larger enterprises seeking flexible logistics solutions. The company is a founding member of the Pallet Track network and operates as a leading depot within the APC network, enhancing their capability to meet diverse shipping requirements efficiently.
Courier Logistics Ltd receives high praise for its exceptional service and reliable staff, with many reviewers highlighting the professionalism and friendliness of employees like Daniel, Linzi, Kim, and Natasha. Customers appreciate the efficient and cost-effective delivery process, often noting the company's ability to provide timely updates and support.
Positive experiences include seamless communication and helpful drivers who go above and beyond, such as assisting with loading pallets. However, there are critical voices expressing frustration with delivery failures and poor communication, citing instances where instructions were not followed, leading to missed deliveries. Despite these complaints, the overwhelming sentiment remains positive, with many customers expressing loyalty and satisfaction with the overall service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 88 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.5 | 4 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 9 |
| Apr 25 | 5.0 | 4 |
| May 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 88 most recent reviews.
“We have been using this service for quite some time (around 9 years) and couldn't be happier with our current driver...”
“Absolute shambles of a company, clear instructions of a 30 minute phone call before deliver so I could leave work, th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.7 out of 5 (good) | 2.7 out of 5 (poor) | — | 88 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Courier Logistics Ltd is #4 of 5 on overall rating in this group. On quality, ThePackengers scores higher (4.3 vs 2.7).
88 reviews of Courier Logistics Ltd. Filter by what matters to you.
Courier Logistics are always prompt and polite and very helpful with any questions that need answering at the office
We've done business with Courier logistics for over two decades now for our national deliveries and for storage. They have always offered fantastic customer service whenever it's been needed and the storage warehouse team, in particular Julie, are fantastic in service and ensuring our goods are returned as quickly as possible. Their storage facility is clean and organised and we've never had any issues with Collection/delivery drivers. Can't speak highly enough of them.
Alan the delivery driver was incredibly helpful in placing my double height order of oak logs for me next to my garage, this was very much appreciated as we share a drive with our elderly neighbour. Highly recommend this company and driver, thank you…
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Alan was fantastic! Even though the address was wrong he still managed to find me. Not only did Alan help me lift the door to the back of my home but he also took the palet away with him.
Good customer Service.
All my interactions with this company have been 5 stars from speaking to Natasha on reception to the delivery driver who reverse all the way down my road so that he could get on the drive to unload exactly where I needed the pallets. Thank you I wish everyone was so helpful.
Fantastic service. I made several bookings with Courier Logistics - all their couriers arrived early and were extremely friendly. They were very patient and took great care over each delivery. Highly recommend!
Courier Logistics stands out in the courier service industry, excelling in professionalism and speed. From the outset, their customer service exudes efficiency and clarity. Highly recommended for their impressive delivery speed and unwavering reliability. -Matt from RF
We have been using Courier Logistics for storage for over two years now, but this is the first time I have visited their warehouse. It is such a well organised, clean and safe storage depot that I would not hesitate to recommend them. The purpose of my visit was so that our auditor could do spot checks, and as our stock is so well stored we were dealt with very quickly. Special mention to Julie and Neenah for their efficiency
My Names Jack Ansell, I have been working closely with Courier logistics in Dinnington since starting work for Aqua Free UK over 18 months ago, the service we have received as a company has been beyond exceptional. we have a very communicative relationship which is down to Julie & Neenah, no request has ever been too small for them to help with and have gone above and beyond for us many a time when we have needed it. its been an absolute pleasure working with them and courier logistics as a whole, long may it continue.
We have been using Palletrack after our previous pallet carrier caused numerous damages to our goods. Palletrack are extremely helpful in many aspects and in the 2 1/2 yrs we have used them we have had no reports of any damage or losses. The drivers are polite, efficient and will load via the tail lift if FLT drivers are not on site. Fabulous service from all aspects and a very easy system to use for bookings. Thank you for a wonderful service.
Fantastic service from courier logistics / APC. Both drivers I've seen have been friendly, helpful and polite. I missed the delivery and the customer service was brilliant.
Alan was amazing. Friendly, polite, really helpful.
Friendly helpful driver. Always turns up on time. What more can you ask for. X
The Rotherham depot are so helpful offering an excellent service. Always there to help and advise would recommend without hesitation.
We have been using Courier Logistics for about 4 years now. Having used many other couriers before and still currently do. I cannot rate Courier Logistics highly enough as they go above and beyond for us for every delivery they do for us. The customer services are fabulous and any issues are resolved quickly and efficiently. If you are looking for national courier then Courier Logistics are a definite recommendation from us here at Mercers Furniture.
Courier Logistics Ltd is a UK-based logistics company specializing in a comprehensive range of delivery and storage solutions. Their services include same-day delivery, overnight parcel delivery, overnight pallet delivery, and haulage. The company is recognized as a reliable partner for businesses requiring efficient logistics management, offering secure and timely transportation of goods across the country. With a commitment to customer service, Courier Logistics Ltd provides personalized support and real-time tracking, ensuring clients remain informed throughout the delivery process. Their extensive service offerings cater to various customer needs, including small businesses, e-commerce retailers, and larger enterprises seeking flexible logistics solutions. The company is a founding member of the Pallet Track network and operates as a leading depot within the APC network, enhancing their capability to meet diverse shipping requirements efficiently.
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