First class service.
First class service. Excellent communication and both delivery staff were very friendly and helpful
4.5
Great
999 reviews
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Review summary
BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great experience and a pain-freeβ¦
Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.
Every item delivered as promised.Theβ¦
Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps
Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out
2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed
Company details
Information provided by various external sources
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Contact info
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Website
www.bjshomedelivery.com
All reviews
999 total β’ Write a review
Showing 1 - 10 of 995 reviews
R
Rod
US
Rest assured
The delivery company kept me informed of the 3hour window and then made contact on the morning of delivery and advised how close they were and estimated time. Both guys were polite and careful in the delivery to room of choice and ensured I was happy with the items before asking me to sign for the delivery
Date of experience: July 13, 2025
TC
Worst every delivery βserviceβ
Two new sofas with delivery promised to room of choice. Only managed my garden. The two man crew had limited English language skills. When I pointed out damage to both boxes that the sofas were in, they just said βDonβt worry, itβs ok. If any damage just contact shop and they will collect.β When they tried to bring the first box through the front door, it wouldnβt fit. The box was a lot wider than the sofa inside. They refused to take the sofa out of the box, but agreed to take both boxes round to my back garden. They reluctantly waited while I quickly opened the boxes to check for damage. There was none. When I asked them to take the sofas to our living room they said they werenβt allowed to touch the contents of the boxes. But then they said that βas an extra serviceβ (ie for extra payment) they would try to carry the sofas into the room of our choice. I refused to be conned like this and let them go. Iβm 78 and together with my wife and niece, we carried the sofas in on our own. Beautiful sofas. Rubbish delivery service.
Date of experience: July 13, 2025
MC
Wonderful service
Fantastic service from start to finish . I was contacted at each stage and the delivery men were courteous . Highly recommend
Date of experience: July 13, 2025
GM
Faultless service
Great communication around the scheduling of my delivery and the uniformed delivery drivers were prompt, polite and respectful of my property as well as being very efficient at their job.
Date of experience: July 13, 2025
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