Overall good service
Overall good service, but let down on occasion by drivers not following instructions and or clearly not going too or trying to get to the correct location.

Courier Logistics Ltd is a UK-based logistics company specializing in a comprehensive range of delivery and storage solutions. Their services include same-day delivery, overnight parcel delivery, overnight pallet delivery, and haulage. The company is recognized as a reliable partner for businesses requiring efficient logistics management, offering secure and timely transportation of goods across the country. With a commitment to customer service, Courier Logistics Ltd provides personalized support and real-time tracking, ensuring clients remain informed throughout the delivery process. Their extensive service offerings cater to various customer needs, including small businesses, e-commerce retailers, and larger enterprises seeking flexible logistics solutions. The company is a founding member of the Pallet Track network and operates as a leading depot within the APC network, enhancing their capability to meet diverse shipping requirements efficiently.
Courier Logistics Ltd receives high praise for its exceptional service and reliable staff, with many reviewers highlighting the professionalism and friendliness of employees like Daniel, Linzi, Kim, and Natasha. Customers appreciate the efficient and cost-effective delivery process, often noting the company's ability to provide timely updates and support.
Positive experiences include seamless communication and helpful drivers who go above and beyond, such as assisting with loading pallets. However, there are critical voices expressing frustration with delivery failures and poor communication, citing instances where instructions were not followed, leading to missed deliveries. Despite these complaints, the overwhelming sentiment remains positive, with many customers expressing loyalty and satisfaction with the overall service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 88 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.5 | 4 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 9 |
| Apr 25 | 5.0 | 4 |
| May 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 88 most recent reviews.
“We have been using this service for quite some time (around 9 years) and couldn't be happier with our current driver...”
“Absolute shambles of a company, clear instructions of a 30 minute phone call before deliver so I could leave work, th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.7 out of 5 (good) | 2.7 out of 5 (poor) | — | 88 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Courier Logistics Ltd is #4 of 5 on overall rating in this group. On quality, ThePackengers scores higher (4.3 vs 2.7).
88 reviews of Courier Logistics Ltd. Filter by what matters to you.
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Courier Logistics Ltd is a UK-based logistics company specializing in a comprehensive range of delivery and storage solutions. Their services include same-day delivery, overnight parcel delivery, overnight pallet delivery, and haulage. The company is recognized as a reliable partner for businesses requiring efficient logistics management, offering secure and timely transportation of goods across the country. With a commitment to customer service, Courier Logistics Ltd provides personalized support and real-time tracking, ensuring clients remain informed throughout the delivery process. Their extensive service offerings cater to various customer needs, including small businesses, e-commerce retailers, and larger enterprises seeking flexible logistics solutions. The company is a founding member of the Pallet Track network and operates as a leading depot within the APC network, enhancing their capability to meet diverse shipping requirements efficiently.
This profile hasn't been claimed by the business owner.