Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights.
The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
Chania Rentals has a positive customer experience.
Chania Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the exceptional quality of the villas, particularly Villa Enid and Joanna Villa, noting their beautiful locations and excellent amenities.
Read full summaryShow less
The booking process is described as seamless and efficient, with many appreciating the friendly and responsive service from the staff. Customers commend the team's flexibility, especially in accommodating changes due to unforeseen circumstances like flight cancellations. The overall sentiment reflects a strong satisfaction with both the properties and the service provided, making Chania Rentals a highly recommended choice for travelers. Overall, the sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
282
100%
● Low
4.9 / 5 overall
=
282 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2024.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
5.0
1
Apr 24
—
0
May 24
—
0
Jun 24
5.0
1
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 282 most recent reviews.
Top praiseof 282 positive reviews
Customer service33%
93 mentions
Fast & efficient23%
65 mentions
Helpful support20%
55 mentions
Friendly staff16%
44 mentions
“Good service”
On “Customer service” · Jan 10, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
Beautiful place with outstanding views across the valley.
Spacious house with comfy beds.
Margarita and George were friendly people who were about if needed.
It was good to have fresh eggs if needed and pick your own fresh veg from their garden.
Would definitely return
Chania Rentals is a very professional and highly reliable company. The quality of the house we rented was perfect and matching for sure all descriptions on the site. When contacted, they always reply very fast and ensure they satisfy you. We also used them to rent a car, and all was arranged as we requested with the local car company waiting for us at the airport. We will recommend them for sure and use again their service when going back to Creta
Stumbled across Chanai Rentals when trying to find a villa to rent on Crete. The response to my enquiry and subsequent questions was always very prompt and even provided further information that I had not thought of to help in finding a villa. It was my lucky day when I contacted Chanai Rentals and would recommend them to anyone looking for accommodation on Crete.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Chania Rentals were easy to deal with and made our holiday villa rental a uncomplicated experience. The choice of properties were excellent and I would not hesitate to recommend. Well done Chania Rentals.
We stayed at Campos Villa. Two children (5 and 8 yrs) and grandparents plus the two of us. The villa was just as the pictures, in a great location within easy walking of village and beaches. Christie and the team in the office were brilliant and couldn't help us more.
All in all a great holiday. We didn't to leave especially the pool.
The Donnellys
We have had a wonderful stay for 2 weeks in the Euphoria Villa. The villa has great views to the swimming pool and sea views from the terrace. The rooms are large enough and equipped with spacious wardrobes. The kitchen is well equipped and large enough. The pool has a beautiful location to over the house and is 3 times a week maintained by the owner. We have never experienced better service during our vacation than this year. A great reception of Manolis during our arrival. He had secured enough food and drinks in the fridge, so you don't need right away to the supermarket to do some shopping. The house is cleaned at least once every week and regularly provided with clean towels and bed linen. At each visit by Manolis he brought something with it: fresh oranges, pastries, herbal teas or other regional products. Thanks to the quiet and beautiful location of the villa a 10-minute walk from the village of Plaka with some restaurants, we have had a great holiday. In Plaka we have the best experience with the Italian restaurant "Una faccia Una razza". Manolis, thank you for this great experience. You know what hospitality means.
Villa Victoria is a very comfortable and tastefully well-appointed villa which is set in a beautiful location with views over the lake and the sea.
Gianni, the host is very hospitable and thoughtful and always bringing presents of local fruit and produce.
Perfect peaceful retreat with a lovely swimming pool and areas to relax.
wonderful house, very close to the beach, taverns, supermarket. Could not be better
Everything in the house is in very good shape, everything works - airconditioning, dish washer, washing machine. Sufficient warm water. Good fridge and freezer. Ample kitchen ware. Two types of coffee makers (one with filters, one Dolce Gusto). Clean. Very comfortable beds.
Walking distance to the beach which is quiet.
Small but nice pool.
Very friendly owner, very approachable.
The only thing we regretted was that there was no roofed parking space for the car.... it got very hot inside ;-)
We spent two weeks in the villa. Two families with 4 children. Stemavilla is super perfect for family holiday and the hospitality of the owner Vasilis is the best we ever experienced. The villa is well accessorized and with all what you need. A nice and cozy green around the villa is what you want to unwind after an entire year spent spinning around. The pool is also well maintained, as much as the entire villa, and offers the chance to easily spend a day home when you do not bother driving to a beach.
Very nice beaches are ten minutes drive from the villa and with some longer drive you easily reach gorgeous places such as Elafonissi or Palos.
The position of the villa is strategic for either reaching a wide variety of beaches or for jumping in the seasonal people stream downtown Chania or for an easier stroll along the seaside in the closest village of Maleme.
To summarize, is a villa I would strongly recommend to everybody I care of.
We rented a villa via Chania Rentals and later added a hire car. The service was very good with clear communication and fast replies to our questions. Everything went very smoothly when we arrived in Crete. Very pleased.
Great views,beautifully presented and great o spend three weeks holiday here.
The only downside was the drive which was very steep,but this seems to be a very Cretian thing especially as you are on a hill side
Servizio puntuale e preciso. Automobile in ottime condizioni generali. Il personale dell'agenzia era in attesa, come stabilito, all'aeroporto. Abbiamo impiegato 10 minuti a sbrigare le pratiche, saldare ed avere l'auto a disposizione. Anche la riconsegna della vettura è stata immediata, nonostante il parcheggio si trovasse a qualche km dall'aeroporto.
Pienamente soddisfatti! 5 stars service!
We planned our trip with the help of Chania rentals; our rented car was waiting for us at the airport, we booked the lovely villa ERATO in Gavalachori. ( best host ever: Stelios)
We had a great time at Crete and would recommend it to everyone...!
From the very first contact via email, Chania Rentals were efficient and very helpful. Our flight was delayed and we eventually arrived at our accommodation 3 hours late. We needn't have worried though, there was still a friendly face waiting to welcome us and a very comprehensive welcome pack of groceries was provided to get us through until we could do a shop. The villa was stunning and we couldn't have asked for more from the accommodation.
We don't usually return to the same place twice but this has got us thinking!
Hi,
We had some beautiful days at Villa Calypso.
The kitchen is very well equipment, it was no lack of anything. Clean and fresh pool every second day. And the staff cleaned the villa twice a week, that qualify to extra points from me.
The owners was very nice and obliging, also very service-minded any time. One day we had some issue with the Wi-fee, but they fixed immediately. We also had some problem with the laundry machine, but got a new one the day after.
Both the adults, and our children have really enjoyed our stay here, and i will absolutely recommend the villa. Car is needed, to go to the beach, and also for grocery.
If we ever choose to go Almyrida again, we will contact you :)
Best regard from Cecilie and Tomas
Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights.
The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.