Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
Chania Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the exceptional quality of the villas, particularly Villa Enid and Joanna Villa, noting their beautiful locations and excellent amenities.
The booking process is described as seamless and efficient, with many appreciating the friendly and responsive service from the staff. Customers commend the team's flexibility, especially in accommodating changes due to unforeseen circumstances like flight cancellations. The overall sentiment reflects a strong satisfaction with both the properties and the service provided, making Chania Rentals a highly recommended choice for travelers. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 282 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 282 most recent reviews.
“Good service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 282 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Chania Rentals is #1 of 5 on overall rating in this group.
282 reviews of Chania Rentals. Filter by what matters to you.
We spent a week at Chania Rentals' Io Villa and it was beautiful, we loved it. The villa was really pretty with a gorgeous garden and amazing views over the olive groves. The owners kept it spotlessly clean and made us feel very welcome. The team at Chania Rentals were always very helpful and we'd definitely recommend them. Thanks!
Wir waren mehr als zufrieden mit dem hervorragenden Sevice von Chania Rentals. Buchung, Mietauto, Beantwortung der Mails usw.... TOP SERVICE! Besser geht es nicht!!!
Very easy to deal with - service was top class - would definitely use them again and recommend them
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We found the whole process of booking our villa and car hire through Chania Rentals extremely straightforward and efficient. The online chat worked very well and the member of staff who dealt with us was very helpful and dealt with our queries in English without any problems.
First time in Crete. Middle aged couple from UK.. Wanted a self catering villa in a peaceful romantic location near Chania plus hire car. Chania Rentals could not have been more helpful. Made the booking process easy. The villa we chose with them was superb and car hire was the easiest we've xperienced. We will return and definitely use Chania Rentals again. Excellent. Well recommended.
Fast reply's, friendly and trustworthy!
Everything was perfect : booking, quick answering, clear roadmaps to reach each villa (Konstantinos then Dias one week later) and very kind owner's villas. Accomodations just reflect perfectly pictures you see on website. I will recommend to my friends !
We had a great week in villa Dionysus. The photo's on the website are right: the villa and the garden is naar the sea and the village and taverna's. It takes only 3 minutes to walk to the supermarket. The house is very comfortable, and the owners very hospitable. On arrival in the evening we found a delicious meal in the oven and the fridge was filed with fruit, water, cheese, honey, etc etc! Amazing! During the week Katerina, George and their son came by with meals and for checking the pool. The house is in fact one big room, everything is connected (except for the two bathrooms), no doors between bedrooms and living room. So in the evening and early morning you have to make no noise or lights in order to let the other persons sleep. We loved being in villa Dionysus!
Great time spent in the house, the garden with the pool is just wonderful. Very warm welcome of the owner, with proper veggies, fruits and self-produced olive oil. The air condition is a bit noisy but overall it is a great place to say and explore the western par of the island.
Great offer on villa's. Short and fast communications made our holiday arrangements smooth. The villa was fantastic. The car was a bit older and not as new we normally expect with one of the major rental companies, but in decent shape
We had a wonderful time at Villa Artemis. Friendly owners a quiet place in the mittle of olives trees, great oceanview, two times cleaning per week and helpful discribe from the airport to the house from chania Rentals. We could recover excellent.
Very nice and big house and sympathic owners. The house is lovely decorated with many green plants, the owners really care about well-beeing in the house. We had some insects, also moskitos in Oktober. House directly in front of a nice beach. Supermarket 200m from the house and bus stop to go to Chania. Nice region near to Aptera, which is an interesting historical site, nevertheless the path to go there by foot is almost impassable, things are not maintained and clean in the region.
A very beautiful house in a quiet environment with a magnifical view. We spent two weeks in october, visiting and resting along the swimming pool. Regarding Iannis the owner he represents very well hospitality and generosity of Cretan.
Wir haben eine Villa auf Kreta gesucht für 10 Personen. Nach etlichen Schwierigkeiten mit anderen Internetportalen sind wir auf chania-rentals gestossen. Es hat alles wunderbar geklappt. Von der Villareservierung bis zur Übergabe der Leihwagen. Kann ich nur wärmstens empfehlen. Topservice und vor allem verlässlich!!! Danke an die Mitarbeiter von Chania Rentals. Nächstes Jahr wieder mit euch.
Wonderful villa, very well equipped, fantastic views from the terraces. Very private and not overlooked at all, probably because it is in the middle of an olive grove! Once off the tarmac road there is just a dirt track to the villa but you soon get used to it. We would return.
We stayed two weeks in crete and our house/villa and our cars (we had 2) were organized by chania rentals. Everything worked out fine.; from the beginning of the booking till the end of our holidays. We were picked up at the airport to get the cars without a problem or any waiting time. The guy from the rental company explained us the directions to drive to the villa just perfect. The Villa also was just great. Everything like the discription on the chania rental homepage. Every questions that we have, was answered by chania rentals very quickly. A really great support. Thanks again.
Very friendly cstom service, they help you if you have any questions about villa, renting, payment. They answer your inquiries quickly, villas are what they advertise or even better. In our case villa was little bit more than we expected. Everything went smooth, car renting by them was easy and much cheaper (100€) than other rental company. Car was what it said to be. I have nothing to complain, one little thing there was. We wisha that villa includes claening equimpments, like floor brush, vacuum cleaner and toilet paper.
Nice house, Nice swimming pool, nice garden. We enjoyed 2 wonderful weeks.
Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
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