Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights.
The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
Chania Rentals has a positive customer experience.
Chania Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the exceptional quality of the villas, particularly Villa Enid and Joanna Villa, noting their beautiful locations and excellent amenities.
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The booking process is described as seamless and efficient, with many appreciating the friendly and responsive service from the staff. Customers commend the team's flexibility, especially in accommodating changes due to unforeseen circumstances like flight cancellations. The overall sentiment reflects a strong satisfaction with both the properties and the service provided, making Chania Rentals a highly recommended choice for travelers. Overall, the sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
282
100%
● Low
4.9 / 5 overall
=
282 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2024.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
5.0
1
Apr 24
—
0
May 24
—
0
Jun 24
5.0
1
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 282 most recent reviews.
Top praiseof 282 positive reviews
Customer service33%
93 mentions
Fast & efficient23%
65 mentions
Helpful support20%
55 mentions
Friendly staff16%
44 mentions
“Good service”
On “Customer service” · Jan 10, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
It was a very good house, all was very clean and we had a welcom food packet. We ha a marvelous sight over the bay.
The owner visisted us twices, and in the middel off the week the house was cleaned again and we get fresh lining.
The rental office was ver quick and professional, they even aranged a car with goog conditions.
.
Beautiful views and plenty of space
The villa is beautifully located on top of a small hill, there are sea views on one side and mountain views on the other. There is plenty of space available for a family of 8, two living rooms, multiple terraces and tables to sit down for a meal etc. Kitchen is well equipped and there is a barbeque area as well. Pool was lovely and very private.
It's better to have a car as the ascent to the villa is a little steep and not so convenient to bring groceries.
We loved every minute of our week in this villa. Katerina and George were tremendously kind and hospitable. The villa was perfectly equipped, and we particularly enjoyed spending time in the outside seating area. The views were enchanting and the location ideal for beaches and visiting Chania. We heartily recommend this accommodation.
This was the third Year we rented a Villa with Chania Rentals. As every Year everything went really well and was as described or even better.
Thank You very much!!!
Next Year again.
Good communication and easy booking considering they are in Crete. Easy to pay online and used them twice now with no problems whatsoever. Will be booking again soon for next year (once the flights for September 17 are available). Thanks
Booked lefterias villa through chania rentals. From the first point of contact Vladhais (sorry if its spelt wrong) was so helpful and very quick to reply to any questions I had.
We stayed at the villa from 21sept to 1st oct. First time ever renting a villa and will honestly never go back to hotels.
The villa itself is just amazr exactly as the pictures show on the website. Absolutely spotless and everything you need is at your fingertips.
The owners are the most friendly people and so helpful with tips on where to go what to do etc.
Would highly highly recommend a stay and cannot wait to return.
You can stay at this villa and will not want to go back home 1st rate service and the local area is second to none plus the owner is solely for the visitors and looks after them and a 1st rate cleaner does a great job not a lot more to say. ..........
Feedback on Lithos Villa rented via Chania Rentals
Chania Rentals had top class villas on there website and despite booking very late we managed to rent a superb villa (Lithos) which was exactly as described. Dealing with this company was effortless and any questions we had were answered promptly. We have already started looking at potential properties for next year although Lithos Villa will be hard to beat due to spacious, cool and well maintained accommodation plus a beautiful pool and tremendous views but still within twenty minutes walk to excellent taverna.
Haus ruhig gelegenen im Olivenhain. Die Nachbarvilla stört überhaupt nicht (Bäume dazwischen). Die Ausstattung ist perfekt, alles vorhanden bis sogar Licht und Steckdose am Grillhaus. Besser gehts nicht.
Der Besitzer ist überaus zuvorkommend und stellt kostenlos Olivenöl und Raki in die Küche. Hausservice 2 mal/Woche. Manos gibt gute Tipps für Ausflüge und Essen gehen.
Wir haben uns hier sehr wohl gefühlt und sehr viel unternommen. Gewandert, geschnorchelt, gesegelt, Mountainbiketour zur Balosbay (ein Traum).
Die Sonnenaufgänge und Untergänge auf den 2 Dachterrassen waren immer wunderbar - mit Blick aufs Meer. Herrlich!
Our week in a villa in Georgioupolis was everything we had hoped for: a villa close to the town and beaches which offered accommodation for a family group of mixed ages. We had such a warm welcome and the villa was of a very high standard.
Everything about dealing with Chania Rentals is easy. From booking the villa through to getting there. Everyone involved was fantastically helpful and I'll be booking with them next year.
This was our second holiday-letting experience with Chania Rentals and just like our summer 2015 experience we were very happy with the communication and response. We will definitely return to Crete in the future and be using Chania Rentals again. Thank you also for organising car hire on both occasions. We had such a great time in Crete this summer.
We have rented the excellent Villa Stella at Maleme through Chania Rentals. They are very efficient and respond immediately to reservation enquiries and other questions. Their car hire people are very good.
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