Review summary

XO HOTELS AMSTERDAM receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about expensive and poor quality.

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Don't Stay on the 4th Floor

I enjoyed the booking process. I booked two twin beds. Upon check in, I was told they could upgrade us to a double bed. I agreed and they placed us on the 4th floor knowing we had luggage. They said it's only one flight higher than the 3rd floor where the elevator stops. I had to go through a corridor, up one flight, through a door, up another flight, then up a few more stairs. Way further than I expected (especially with heavy luggage). Every time we left the room and made the journey back up, the key wouldn't work. Literally EVERYTIME. Very frustrating given the location of the room.

Sauberes Hotel in super Lage

Sauberes Hotel in super Lage. Straßenbahn gleich vor der Tür. Sehr freundliches und hilfsbereites Personal. Lecker Frühstück mit reichlich Auswahl. Sehr bequeme Betten. Hat uns sehr gut gefallen!!

Buen hotel para visitar Amsterdam

Habitación limpia y comoda. Hotel cerca del tranvia, para poder moverse por Amsterdam fácilmente.

Lovely room, good location

Pleasant hotel room, nicely decorated and as shown in pictures. Room comes with a coffee machine which you can also make tea with, a fridge, hairdryer, iron and safe, TV with a few channels. Bathroom was lovely and clean with shampoo and conditioner and hand wash etc. Staff were friendly and helpful. Lifts up to room only operates with room swipe cards so hotel feels safe and secure. Some vending machines in downstairs lobby area so you can buy snacks, icecream, sandwiches and drinks if needed. This Hotel in Amstedam is located to the West of he city which is a pleasent area, with a park adjacent, easy access to cycle through park and onto centre, some pleasant restaurants in walking distance from the hotel and also a Lidls, 5 minutes walk away if you go want to grab some cheaper snacks for your room. Banksey Museam and Amaze experience a 15 minute bike ride away. The hotel has a bike park and rent bikes.

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
K
2 out of 5 stars

Our room smelt fusty and and unclean

Our room smelt fusty and and unclean, my pillow had a stain on one side and noticed that the towel had stains on it too.. some of the lights also did not work.. although hotel is in a brill location

Date of experience: July 19, 2025

N

Nat

US

5 out of 5 stars

Very pleasant experience! Would recommend.

I recently stayed at this hotel and was very impressed! The location was perfect, with a tram stop right outside making it easy to get around. The area was peaceful and quiet. The staff were incredibly friendly and helpful, and the hotel itself was clean and well-maintained. I also appreciated the convenience of having vending machines for quick snacks, and a Lidl supermarket just a short walk away. Overall, I had a great experience and would definitely recommend this hotel.

Date of experience: July 19, 2025

E

Evy

US

5 out of 5 stars

Heel fijn hotel

Heel fijn hotel, gelegen buiten het centrum. Maar met de tramhalte vlak voor de deur een goede verbinding naar het centrum. Betalen kan gewoon met een bakkaart op de tram (in- en uit badgen). De kamers zijn ruim. Bij het ontbijt is er een ruime keuze aanwezig. Er is ook nog een koelkast aanwezig waar je een kleine hap kan terugvinden. Hotel is een echte aanrader. Personeel is erg vriendelijk. Top! Pluspunt de parkeergarage voor een schappelijke prijs!

Date of experience: July 19, 2025

B
5 out of 5 stars

Hôtel is very clean and the breakfirst is very good

Good location hotel very well maintained People very helpful at the reception. Clean hotel.

Date of experience: July 19, 2025

AN
1 out of 5 stars

Very bad smell and felt unsafe outside

The room and hallway did not smell fresh. There were a lot of loitering youths outside. The atmosphere in and around the property felt a little unsafe and poorly maintained. The TV’s internet connection didn’t work, so it wasn’t a functioning smart TV. The walls were very thin, so there was a lot of noise coming from outside. The only positive aspect was that the price was quite low.

Date of experience: July 19, 2025

GK
3 out of 5 stars

4 Sterne - nicht erreicht!

Wie schon in früheren Rezensionen beschrieben ist die Sauberkeit nicht die beste. Fanden auch Müll der Vorgänger unter dem Bett. Das Frühstück ist für ein 4 Sterne Hotel nicht ausreichend (z.B. Honig nur auf Nachfrage und minderwertige Marmelade. Rührei und Spiegelei wurden nicht frisch zubereitet) und das Personal beim Frühstück nicht sehr freundlich. Es wurde uns auch verwehrt auf der Terrasse zu frühstücken (es war mit zu kalt im Frühstücksbereich innen). An einem Tag haben wir den Safe im Zimmer nicht aufgebracht. Mussten eine gute halbe Stunde warten, da kein Mitarbeiter im Hotel war, der diesen öffnen konnte. Zum Glück mussten wir nicht zum Zug oder Flugzeug! Wir würden dieses Hotel nicht mehr buchen

Date of experience: July 18, 2025

G
5 out of 5 stars

All great and nice location!

All great and nice location!

Date of experience: July 18, 2025

MC
5 out of 5 stars

Ottimo hotel!

Ho scelto questo hotel XO COUTURE leggendo le recensioni e valutando la posizione ed il prezzo è si è rivelata una scelta ottima! Abbiamo prenotato direttamente sul sito xohotels e tutto ha funzionato benissimo, in italiano prepagamento con carta di credito, conferme via email, tutto ok! Abbiamo speso abbastanza, ma molto meno rispetto agli hotel nella cerchia del centro. La posizione si è rivelata ottima ! Di fronte alla fermata del Tram 2 che è comodissimo per raggiungere il centro ed a 500 mt dalla metro ( vista ma mai presa perché non ce n'era la necessità). La camera era bella spaziosa pulitissima con un ottimo bagno, letti grandi e comodissimi, silenziosa e con una macchina da caffè Nespresso a disposizione! Molto buona la colazione, con dolce e salato servita in una sala a piano terra. La prenotazione può includere o meno la colazione ma io consiglio di includerla perché ne vale la pena! Dulcis in fundo lasciando l'hotel abbiamo potuto usufruire della camera fino alle 11:00 e poi abbiamo potuto lasciare i nostri bagagli presso il deposito dell'hotel tutta la giornata senza spese ulteriori! Ottimo servizio davvero!

Date of experience: July 18, 2025

HT
5 out of 5 stars

Quiet and convenience location

The location is next to tram stop to go to Centraal and major attractions. Also walkable to cafe. Staff are friendly and helpful. Rooms are clean, comfortable beds.

Date of experience: July 18, 2025

JH
4 out of 5 stars

Gute Lage des Hotels

Insgesamt war es ein schöner Aufenthalt in guter Lage zu ÖPNV Richtung Innenstadt und nach Zandvoort Es gibt nur 4Sterne , weil Check in an defekten Geräten nicht möglich war. Eine Bar fehlte, wo man den Abend ausklingen lassen kann Die Hotelhalle ist unterkühlt Es fehlt für die Raucher ein richtiger Raucherplatz mit Sitzgelegenheiten auch geschützt vor Sturm

Date of experience: July 18, 2025

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