Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
Chania Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the exceptional quality of the villas, particularly Villa Enid and Joanna Villa, noting their beautiful locations and excellent amenities.
The booking process is described as seamless and efficient, with many appreciating the friendly and responsive service from the staff. Customers commend the team's flexibility, especially in accommodating changes due to unforeseen circumstances like flight cancellations. The overall sentiment reflects a strong satisfaction with both the properties and the service provided, making Chania Rentals a highly recommended choice for travelers. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 282 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 282 most recent reviews.
“Good service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 282 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Chania Rentals is #1 of 5 on overall rating in this group.
282 reviews of Chania Rentals. Filter by what matters to you.
Over a year ago
Our family of 4 stayed in Villa Enid for a week and we left knowing we would return again! We were able to rent a car through them as well; making it much easier for us. The owner met us upon arrival... See more
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Wir waren als Familie im Oktober 2024 eine Woche in der Villa Enid. Das Ferienhaus war sehr gut, tolle Lage und bestens ausgestattet. Wir waren sehr zufrieden und kommen gern wieder. Das gilt auch für die sehr gute Betreuung durch Antonis als Vermieter und das Team von Chania-Rentals. Alles bestens, inkl. der Organisation eines Mietwagens. 100% Empfehlung.
Perfekte Ferienhausvermittlung im Gebiet Chania. Sehr unkomplizierter Ablauf von der Buchung des Hauses bis zur Bereitstellung des Leihwagens. Ferienhaus war sehr schön und entsprach genau der Beschreibung auf der Internetseite. Super!
Our family of 4 stayed in Villa Enid for a week and we left knowing we would return again! We were able to rent a car through them as well; making it much easier for us. The owner met us upon arrival and was so helpful in making sure all was provided for us during our stay. He went above and beyond and called in a favor to a local restaurant to stay open a bit later for us to eat; as we arrived late and hungry. We were very thankful. The villa was extremely clean and welcoming. The view was something to look forward to in the mornings and in the evening, the sunset was breathtaking! Thank you Chania Rentals for a much deserved and effortless holiday for our family!
We loved our stay at Joanna Villa! Our flight was delayed so we arrived very late. Alexandra still gave us a warm welcomes despite the time. The rooms are very comfy and kitchen was well equipped. We also used the bbq outside to cook. Having a private, heated pool was also amazing. We are definitely considering staying at Joanna villa next year!!
Wir fühlten uns von der ersten Anfrage bis zur Abreise sehr freundlich und kompetent aufgehoben und verbrachten einen tollen Urlaub auf einer wunderschönen Finca. Die Buchung und Onlineabwicklung war sehr unkompliziert und die Anreise bzw. die Ankunft war sehr entspannt. Alles entsprach absolut unseren Erwartungen und Vorstellungen - ein perfekter Ort zum Entspannen und Erholen. Das Ferienhaus hat eine sehr komfortable Ausstattung, mit wirklich allem, was man so benötigt war. Die Zimmer sind sehr geräumig und modern eingerichtet, sodass man sich wirklich wie zu Hause fühlt und den Urlaub in vollen Zügen genießen kann. Alles ist sehr sauber und gepflegt. Das Herzstück der Villa war die große Außenfläche mit luxuriös großem Pool und spektakulärer Aussicht. Wir konnten uns gar nicht sattsehen… Alles in allem waren wir mehr als begeistert, nicht nur von dem wundervollen Haus und der Umgebung, sondern auch vom Charme und der Freundlichkeit der Eigentümer. Einfach ein wunderschöner Urlaub an einem besonderen Ort.
Artemis was so helpful and understanding with regard to our having to cancel our holiday less than a week before we were due to arrive. This was due to the UK government deciding to change the quarantine rules. Thank you
Excellent service, friendly and fast communication, very helpful. Thank you
We had to cancel 10 days before due to Coronavirus travel ban and flight cancellations. They have immediately moved our booking, including our deposit to same days next year so we are not losing out at all
Chania Rentals personnel are very helpful, they are always quick to respond to questions & have been very flexible to changes in bookings, especially during the corona virus outbreak.
Really helpful and responsive to emails. We unfortunately had to postpone our wedding this August 2020 and Chania rentals kindly moved our booking to the following year without question. Looking forward to next year already! Thank you Chania Rentals
Der Buchungsprozess ist sehr kundenfreundlich; jede Frage wird auch sehr gerne von den Mitarbeitern schnell beantwortet. Chania Rentals kann ich ohne Bedenken weiter empfehlen.
Fast,friendly,always helpful!
We had paid a deposit to come stay in Chania in one of their stunning villas , and without any quibble whatsoever they refunded us as we couldn’t go due to the current global crisis, they were great to communicate with and we will definitely rebook when safe to do so.
Very frendly and flexible servive in spite of the very difficult situation during virus pandemia.
Perfect local rental agency, good organized, great choice of villas. We have booked with them several times and are fully satisfied.
Super people! Super villas!
Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
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