Easy to read through what was included/…
Easy to read through what was included/ what extra were available: half the price for the same cover as my current insurer!! All went through very smoothly.

Autonet Insurance is a UK-based provider specializing in a range of insurance solutions, including van, car, business, and landlord insurance. The company partners with various insurance providers to deliver tailored coverage options that meet the needs of individual customers and businesses alike. Autonet aims to simplify the insurance process, offering instant quotes and a straightforward approach to policy selection. Targeting both personal and commercial clients, Autonet Insurance is committed to helping customers secure the insurance coverage that best fits their requirements. The company also provides additional options such as Motor Legal Expenses and Return Your Excess Insurance, allowing customers to customize their policies. With a 24-hour claims helpline, Autonet Insurance ensures support is available whenever needed, making it a reliable choice for those seeking comprehensive insurance solutions.
Autonet Insurance receives high praise for its user-friendly online platform and competitive pricing, making the insurance process easy and efficient for many customers. Reviewers frequently highlight the excellent service, noting the helpfulness and friendliness of the staff, which enhances the overall experience.
The straightforward nature of the transactions and the clarity of the quotes are also appreciated, with many stating that the prices offered are fair and lower than previous providers. However, some customers express concerns regarding the clarity of the finance agreements and issues with claims processing, indicating that there may be room for improvement in these areas. Despite these criticisms, the majority of feedback remains overwhelmingly positive, showcasing Autonet Insurance as a reliable choice for affordable and accessible car insurance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.3 | 16 |
| Sep 25 | 4.5 | 44 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Price is what made me choose”
“I changed my private registration number and contacted Autonet to advise them of the change”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: Autonet Insurance is #5 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 4.3).
60 reviews of Autonet Insurance. Filter by what matters to you.
Easy to read through what was included/ what extra were available: half the price for the same cover as my current insurer!! All went through very smoothly.
Happy with the support given
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The cost was very competitive and would comeback next year no worries.
Acceptal Quote. Promptly delivered on line. Thanks
It's was very good 👍
Car insurance set-up dealt with very professionally. A good price quoted - very easy.
They get two stars for a competitive van insurance premium. They lose the other three for the obstacles they create when you want to speak to the right human, or email information to them. Additionally, their casual attitude to customer service is something they need to work on. They charged me an extra premium because of a 'claim' entry on the CUE database, even when I had provided evidence that this claim was cancelled and never needed to be settled (a lost key which was subsequently found). So, I cancelled the whole policy within the 14 day cooling-off period, and before cover began, and went with another insurer with a better Trustpilot score and a slightly cheaper premium. Even so, Autonet charged me £40.00 (admittedly this is stated in their Terms) for cancelling it. It took me half an hour on 'Live chat' to achieve this. Perception is all: as a customer, I was left feeling poorly treated. Now, an interesting response from Autonet which merely restates the situation I described, offers no justification for the extra premium when no claim was settled, and no apology for the time I wasted in contacting them, nor for the semi-literate email response to my submission of evidence regarding the 'claim' (which I hadn't even known about). One to avoid, perhaps, when there are so many other providers from which to choose.
Very easy to complete the transaction and a sensible quote which included all the options we wanted.
It was just so easy answering the question on line, without having to phone or wait in a queue. Excellent experience.
Easy steps and all online,perfecto
I applied ONLINE for car insurance, you contacted me to say i did not mention a claim (which was a no fault claim), and tried to add another £170 on. This was all within an hour or taking the policy out, so i asked to cancel and you charged me £40. The policy was not even due to start for another week.Totally disgusting. I am going to the ombudsman, i can see you have done this many times to others. Shame on you!
Good price for a policy that has good coverage
Great service with no fuss.
Very straightforward transaction
Autonet Insurance is a UK-based provider specializing in a range of insurance solutions, including van, car, business, and landlord insurance. The company partners with various insurance providers to deliver tailored coverage options that meet the needs of individual customers and businesses alike. Autonet aims to simplify the insurance process, offering instant quotes and a straightforward approach to policy selection. Targeting both personal and commercial clients, Autonet Insurance is committed to helping customers secure the insurance coverage that best fits their requirements. The company also provides additional options such as Motor Legal Expenses and Return Your Excess Insurance, allowing customers to customize their policies. With a 24-hour claims helpline, Autonet Insurance ensures support is available whenever needed, making it a reliable choice for those seeking comprehensive insurance solutions.
This profile hasn't been claimed by the business owner.