Great staff but finance agreement not…
Great staff but finance agreement not very clear

Autonet Insurance is a UK-based provider specializing in a range of insurance solutions, including van, car, business, and landlord insurance. The company partners with various insurance providers to deliver tailored coverage options that meet the needs of individual customers and businesses alike. Autonet aims to simplify the insurance process, offering instant quotes and a straightforward approach to policy selection. Targeting both personal and commercial clients, Autonet Insurance is committed to helping customers secure the insurance coverage that best fits their requirements. The company also provides additional options such as Motor Legal Expenses and Return Your Excess Insurance, allowing customers to customize their policies. With a 24-hour claims helpline, Autonet Insurance ensures support is available whenever needed, making it a reliable choice for those seeking comprehensive insurance solutions.
Autonet Insurance receives high praise for its user-friendly online platform and competitive pricing, making the insurance process easy and efficient for many customers. Reviewers frequently highlight the excellent service, noting the helpfulness and friendliness of the staff, which enhances the overall experience.
The straightforward nature of the transactions and the clarity of the quotes are also appreciated, with many stating that the prices offered are fair and lower than previous providers. However, some customers express concerns regarding the clarity of the finance agreements and issues with claims processing, indicating that there may be room for improvement in these areas. Despite these criticisms, the majority of feedback remains overwhelmingly positive, showcasing Autonet Insurance as a reliable choice for affordable and accessible car insurance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.3 | 16 |
| Sep 25 | 4.5 | 44 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Price is what made me choose”
“I changed my private registration number and contacted Autonet to advise them of the change”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: Autonet Insurance is #5 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 4.3).
60 reviews of Autonet Insurance. Filter by what matters to you.
Over a year ago
All done online, No interaction with anyone. Certificate came immediately.
Over a year ago
Excellent online information. The choice of which cover I wanted/excellent. All done quickly and efficiently
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Great staff but finance agreement not very clear
All done online, No interaction with anyone. Certificate came immediately.
Price is what made me choose
Excellent online information. The choice of which cover I wanted/excellent. All done quickly and efficiently
The car insurance was reasonably priced also bearing in mind the age of the 2 drivers concerned. I was rather surprised in the process to discover how low the price might have been if I had only declared myself on the policy. Bearing in mind the other driver is only there to be used in an emergency if she cannot use her own car.
It was so easy to do and if I had a problem they were there for me and it was all sorted .
Absolutely fantastic straight through on the phone spoke to a compassionate person very helpful. What a difference from one call never again!! With them absolutely atrocious company!!
Great price. Straightforward systems for booking.
The questions I asked were answered without hesitation. The deal you see on the comparison site is what you get, not like some others. Well done.
Very helpful
I got a helpful email notification about my car insurance. It was great to see the quotes. They were competitive and I chose one.
hassle free when filling in information / required details on line
Very friendly staff. Quote fair and gave me a sense of value for quote was lower than I paid last year. I was loyal to you as you were fair by me for not ripping me off with a higher renewal price.
Nice and easy service
Patience accuracy politeness clarifying all yet speedily don
I put down my needs on the insurance site. This company was the one that met them without needing to add or remove anything. Thanks.
Autonet Insurance is a UK-based provider specializing in a range of insurance solutions, including van, car, business, and landlord insurance. The company partners with various insurance providers to deliver tailored coverage options that meet the needs of individual customers and businesses alike. Autonet aims to simplify the insurance process, offering instant quotes and a straightforward approach to policy selection. Targeting both personal and commercial clients, Autonet Insurance is committed to helping customers secure the insurance coverage that best fits their requirements. The company also provides additional options such as Motor Legal Expenses and Return Your Excess Insurance, allowing customers to customize their policies. With a 24-hour claims helpline, Autonet Insurance ensures support is available whenever needed, making it a reliable choice for those seeking comprehensive insurance solutions.
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