Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical has a positive customer experience.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
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Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
622
100%
● Low
4.8 / 5 overall
=
622 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 0.7
12-month avg
4.2
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
2
Sep 24
5.0
5
Oct 24
5.0
4
Nov 24
5.0
3
Dec 24
3.8
11
Jan 25
5.0
1
Feb 25
5.0
1
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 484 positive reviews
Customer service18%
85 mentions
Helpful support11%
54 mentions
Professionalism11%
51 mentions
Friendly staff8%
39 mentions
“The clinic is of highest standard”
On “Customer service” · Feb 12, 2025
Top complaintsof 12 negative reviews
Response time25%
3 mentions
Communication25%
3 mentions
Customer service17%
2 mentions
Payment issues17%
2 mentions
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
On “Response time” · Jul 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
Ich bin mit der Nasen Op sehr zufrieden der Service ist erstklassig, bei Fragen wurde ich sofort aufgeklärt, der Arzt hat eine sehr gute Arbeit vollendet, sodass ich mit dem Ergebnis sehr zufrieden bin.
Großes Dankeschön nochmal an Yağmur, die mich rundum betreut hatte und an das restliche Team☺️
Ich wurde von Dr. Serhan Derin operiert und bin sehr sehr zufrieden, von Anfang bis Ende wurde sich um mich gekümmert und mir wurde jede Frage direkt beantwortet. Bei Bahar als Post-op Beraterin war ich in den besten Händen und möchte mich nochmal hier bedanken für die Zeit.
I’m normally not the one to write a review but after the experience I’ve had I just wanted to share, I enquired at first for hair and nose surgery and my contact who was Zivile was very prompt and always there.. even though I only ended up getting my hair done she was still always there and whenever I messaged her she replied back in enough time
Normally when they have taken your money and done the procedures they don’t really care like my other treatment I had with another company but she still messaged me after my treatment to make sure I was ok and if I needed anything
I would give Zivile a 10/10 for customer service and wish her the best of luck in the future
Thank you once again
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I had my gastric sleeve 4 months ago and I am glad to say that the doctors alongside the dieticians are constantly checking up with me and sending me recipes to follow, I would say the doctors and the the dieticians are considerate and caring but to be honest I didnt have a good experience with the nurses at the hospital, overall Im happy with my decision and greatful for doctor mohamed and dietician Selvi Nur.
I had a gastric sleeve op over a yr ago and when I arrived I was well looked after and the staff was very . and then after my yr I thought that’s it i wouldn’t hear anything from the staff dietician etc but how wrong was i they have been in touch saying I will be there for life if I ever need any help, and true to their word I msgd them and dr Muhammad and dietitian selvi was in touch that same day ,honestly if you are thinking of getting anything done consider everything then 100%consider this hospital , there so good I recommended my friend and she’s been and had same thing done just in October 2023and she’s so happy I mentioned this clinic to her
Super professionelles Team ! Von Anfang an wurden wir super betreut und haben immer schnell eine Antwort von Alexe und Bahar bekommen ! Vielen keinen Dank für die tolle Unterstützung vor Ort ! Danke für alles und ich freu mich riesig das wir es gemacht haben und hier waren ❤️
My experience with this provider has been excellent! From my initial contact they have been attentive, professional and transparent regarding all aspects of my surgery and after care. The hospital experience was fantastic, I had an interpreter throughout my stay who explained every step of the process both pre and post op. The nursing care was excellent, ensuring that my pain was well controlled and I had a safe and effective recovery. Of course my surgeon Dr Aydogan was incredible and has literally given my a second shot at life ! On return to the uk I have had excellent guidance from the dietitians and this continues 6 months on. This team are fantastic and you will not regret choosing them for your procedure
Stephen Gowland-Mahon RGN
I'm delighted to share my experience with Dr. Ceyhun and his team. The surgery results surpassed my expectations. Special thanks to Dr. Muhammed, Dietitian Selvi, and Dietitian Doğa for their excellent care throughout the process. Highly recommended!
Flew in from Melbourne Australia to Istanbul, Turkey for Rhinoplasty. From the moment I touched down it was wonderful experience. From the drivers, vehicles, accommodation and the hospital all fantastic. Arpanu Medical modern comfort, safe, clean environment with wonderful staff who looked after me in my time of need. Fully recommend to get on board and not to hum and har because life is to short. The experience left me with a wonderful impression of Istanbul, Turkey, it's culture an it's people. I'm glad I did it.
I can start with my agent, she was amazing, we had a very good communication . The hospital and the hotel very clean and I was treated very well. Everyone was very helpful, my surgeon came every day to visit me and was ready to discuss any concerns. I have three months from surgery and im still in contact with my nutrition team, they are very supportive and helpful.
Hola soy una mujer española, voy a contar mi experiencia. Como lo normal que es en estos casos pues estaba súper nerviosa por qué estás fuera de tu país aunque iba con recomendaciones muy buenas pero iba súper nerviosa , pensando mil males 😅🙏🏻. Todo cambio cuando llegamos a Estambul nos recogieron muy amablemente nos llevaron hacia el hotel. Ya a la mañana siguiente porque yo ya lo tenía programado para realizarme las pruebas medicas para haber si era apta para la cirugía. Que es una de las cosas que me daban tranquilidad que sino eres apta son sinceros y no te obligan a hacerte algo que tú salud no lo permita. Todos esos trámites con la traductora (encantadora) que nos iba explicando todo detalladamente. Ya en la clínica, el personal de enfermería y demás muy gentiles. Y el doctor me transmitía mucha tranquilidad, me realizaron como en cualquier centro de salud pues las típicas preguntas de alergias , operaciones anteriores, etc...después de la operación me desperte sin dolores, no morados pero bueno lo de los morados fueron mas bien amarillos, luego los cuidados con una enfermera que la tenías disponible 24h pero la verdad que Ami no me hizo falta porque la recuperación fue muy bien limpieza nasal, cambio de gasas y cremas que yo misma lo hacía . La recuperación no te impide de poder hacer vida normal. Excepto coger peso u hacer ejercicio intenso. Y desde luego la última revision todo perfecto. Si se sigue las indicaciones del doctor no hay ningún problema. Yo a la semana trabajando y todo correcto. Mil gracias por cumplir mi sueño . Mi operación fue el 01/12/23.Le recomiendo al 100%.
Hola soy María me operé con el doctor ceyum aydogan el 10 de noviembre de 2022 e bajado 64 kilos y estoi super feliz , recomiendo esta clínica 100% son los mejores están muy atentos a ti y la nutricionista selvi sigue mi proceso y aclara todas mis dudas siempre
Ich danke der Arpanu clinic, Nisa, Mithat und Dr Ilker. Ich bin unendlich glücklich mit dem professionellem und freundlichem Umgang und dem Ergebnis. Ich habe mir sowohl die Brüste als auch die Nase operieren lassen und bin extrem glücklich mit dem Ergebnis. Sehr empfehlenswert. Tausend Dank!!
L’équipe d’Arpanu médical a été disponible avant pendant et après l’opération .
J’ai déjà perdu presque 20kilos et mon état de santé c est nettement amélioré ! Je vous en remercie encore ! Et spécialement Roberta , Hasna , Mohamed , Selvi et Doga.
La mejor decisión que he podido tomar en mi vida. El mejor médico, con un súper quino médico increíble. Desde que llegas a Estambul te sientes súper seguro de absolutamente todo. Las nutricionistas Selvi y Doga son increíbles. Siempre te brindan asesoría, te resuelven dudas, están siguiendo tu proceso en todo momento. En el hospital también los traductores son geniales, Marcos y Karla fueron increíbles. Haki es un amor también! En definitiva, solo tengo palabras de gratitud para todos los que conforman este gran equipo, desde el asesor, el equipo de enfermeros/ras, los traductores, las nutricionistas y obviamente el Doc Ceyhun. Solo llevo 2 meses de operada, pero he perdido ya 25kg y estoy deseando seguir con mi cambio. Gracias! Y mil gracias!
Recomiendo esta clinica a todo el mundo.
Son super atentos, me han cuidado muchisimo y estan siempre pendientes a mi, la operacion fue genial, me explicaron todo muy bien y resolvieron todas mis dudas, sin duda alguna repetiria con los ojos cerrados. Estoy encantadisima.
I had a Tummy Tuck and Liposuction, everything went great, i would recommend it.
Thanks to the great Nurses, Dr. Baris Cin, and the translators Mithat and John.
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.