Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical has a positive customer experience.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
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Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
622
100%
● Low
4.8 / 5 overall
=
622 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 0.7
12-month avg
4.2
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
2
Sep 24
5.0
5
Oct 24
5.0
4
Nov 24
5.0
3
Dec 24
3.8
11
Jan 25
5.0
1
Feb 25
5.0
1
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 484 positive reviews
Customer service18%
85 mentions
Helpful support11%
54 mentions
Professionalism11%
51 mentions
Friendly staff8%
39 mentions
“The clinic is of highest standard”
On “Customer service” · Feb 12, 2025
Top complaintsof 12 negative reviews
Response time25%
3 mentions
Communication25%
3 mentions
Customer service17%
2 mentions
Payment issues17%
2 mentions
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
On “Response time” · Jul 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
The hospitality in Turkey was top notch from the airport pick up to the hospital stay,then the hotel stay ,until I was dropped off at the airport.
It's been 6 weeks and 4 days now and as at today I have lost 13kg. I feel good, I look amazing 👏, my skin is glowing, I'm sleeping like a baby these days 😌 ✨️. The dietitians Selvi and Doğa are doing and amazing job navigating me through my diet stages. I have started recommending your facility to anyone who is struggling or not happy with their current weight.
The whole process for recovery was good and smoothly. I can see the improvement after 3 weeks of surgery. My nose is elevated as per my expectation. For now i am still in the healing process, as the Doctor told me to have at least another 3 shots of Cortisol for my nose to be more slimmer. I will reach out again to the Doctor once after i finished with another 3 shots of Cortisol
Hatte im November 2023 meine Schlauchmagen Op bei Dr. Ceyhun Aydoğan und bin mit allem, dem Service des Arpanu Teams, den Ernährungsberaterinnen und mit dem ganzen Verlauf der Op und dem Aufenthalt sehr zufrieden. 😁
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in August I had a stomach resection made by a doctor named Ceyhun Aydogan, the procedure and care were at a very high level, thanks to the procedure I have already lost 30 kg and my life has changed for the better, I have no complications and I am still in contact with the dietitian Selvi Nur who is happy to answer to my questions.
Ho deciso di dare il punteggio pieno per la professionalità …
Ho deciso di dare il punteggio pieno principalmente per un motivo ma onestamente tutta l’organizzazione è stata eccellente.
Partendo dal primo giorno, all’aeroporto vi è spiegato in modo veramente chiaro come arrivare alla vostra navetta che vi porterà proprio sotto ai piedi del vostro hotel.
Quello che è stato dato a me è il più lontano dalla città, ma l’hotel fornisce un servizio di trasporto gratuito il quale però è ad un orario fisso.
Il personale dell’hotel è disponibile e cortese, niente da ridire per l’alloggio. Peccato solo sia tanto lontano se dopo l’operazione vi sentite di fare una visita in città.
Dunque, primo giorno alla clinica, per tutto il periodo di soggiorno ci sarà una navetta ad accompagnarvi all’ospedale e riportarvi all’hotel, le informazioni vi vengono reperite tramite messaggio al numero della persona che vi a risposto per il preventivo.
La mia fortuna è stata la mia interprete, una donna eccezionale, davvero gentile e fantastica dal primo momento.
Arrivati all’ospedale gli infermieri ti fanno un prelievo del sangue e delle domande di routine dopo di che si decide di procedere all’operazione nel giorno stesso.
Per quanto riguarda il pernottamento in ospedale dipende ovviamente dal tipo della vostra operazione. Nel mio caso ci sono rimasta due giorni (solitamente la media è di una notte o due). Gli infermieri non sono particolarmente dolci ma rimangono disponibili, il loro livello di inglese non è altro ma basilare per cui se si conoscono delle parole in inglese è facile intendersi.
Anche il dottore che mi è stato affidato parlava un buon inglese, un dottore disponibile a rispondere alle mie domande. La persona che mi ha aiutato di più di tutte però è stata la mia traduttrice. Di qualunque informazione avessi bisogno mi ha sempre risposto velocemente, con gentilezza, le sono davvero grata. Senza di lei questa esperienza sarebbe stata sicuramente più difficile. Una donna eccezionale lavorativa mente ed umanamente parlando.
Mi ha aiutato in tutto quello in cui poteva, le sono davvero riconoscente. Avrei dato un punteggio pieno probabilmente anche senza la mia intermette per l’efficienza rivelata e la professionalità della compagnia e dell’ospedale e del personale.
Sono felice della mia esperienza e soddisfatta pienamente.
I decided to give full star for one reason but honestly the whole organization was excellent.
Starting from the first day, at the airport it is explained very clearly how to get to your shuttle which will take you right under your hotel.
The one given to me is the furthest from the city, but the hotel provides a free transport service which however is at a fixed time.
The hotel staff are nice and courteous, no complaints about the accommodation. It's just a shame it's so far away if you feel like paying a visit to the city after the operation.
On the first day at the clinic, for the entire period of your stay there will be a shuttle to take you to the hospital and take you back to the hotel, the information will be repeated to you via message.
My luck was my interpreter, an exceptional woman, really kind and fantastic from the first moment.
Once you arrive at the hospital, the nurses take a blood sample and ask you some routine questions, the operation on the same day.
As for the overnight stay in hospital, it obviously depends on the type of your operation. In my case I stayed there for two days (usually the average is a night or two). The nurses are not particularly sweet but they remain helpful, their level of English is basic so if you know some English words it is easy to understand each other.
My doctor spoke a very good English, he answer all my questions. The person who helped me the most, however, was my translator. Whatever information I needed she always answered me quickly, with kindness, I am truly grateful. Without her this experience would certainly have been more difficult. An exceptional woman working mindfully and humanly speaking.
She helped me in everything she could, I am truly grateful. I would probably have given a full score even without my translator for the revealed efficiency and professionalism of the company and the hospital and the staff.
I am happy with my experience and fully satisfied.
That was such an amazing support from dietician Doğa. She was always kind to me. Also ı am so happy to get such a good service from hotel and transfer team either. Thanks for all of your supports to me. Best regards.. <3
Mi esperiensa es genial después de 3 meses e perdido 8 kg. La dietista silvi doĝa es muy atenta se preocupa por mi me da consejo y me ayuda a mi dieta de da adia.
Muchas gracias a todos
Got PRK in september last year, after 10 years of using glasses, i had som discomfort 2-3 days after the surgery, and then 2 weeks after surgery my sight was blured, but now it’s healed complete, still a litlle sensivity to light, but nothing bad.
Thank you!
Among the myriad of doctors I meticulously researched, Dr. Ceyhun Aydoğa stood out as a beacon of expertise and compassion. Entrusting my health to him and his exceptional team was a decision that profoundly altered the course of my life. Through their unparalleled dedication and skill, they not only treated my condition but also instilled in me a newfound sense of confidence and vitality. Every interaction with Dr. Aydoğan and his team was marked by unwavering support, personalized care, and a genuine commitment to my well-being. It's not an exaggeration to say that they've become catalysts for my transformation, shaping not just my physical health but also my mental and emotional resilience. I am forever indebted to Dr. Aydoğan and his remarkable team for their unwavering dedication and for helping me reclaim control of my life.
The bond forged with the GSCYHN 09.02 team transcends mere support; it embodies a profound and enduring partnership that has been instrumental in navigating life's myriad challenges. From the initial encounter to the present moment, their unwavering dedication and steadfast commitment have remained unwavering pillars of strength. Their support extends far beyond the confines of professional duty, resonating with a genuine sense of care and empathy that transcends mere obligation. Through every twist and turn, their guidance has been a beacon of hope, illuminating the path forward and imbuing me with the resilience to weather any storm. As I continue to tread the journey of life, their support serves as a constant source of reassurance, reminding me that I am never alone in my struggles. The GSCYHN 09.02 team's unwavering presence underscores the profound impact of compassionate care, and for that, I am eternally grateful.
Really good doctors,Very friendly, Easy to contact throughout whole experience , Easy to understand, Take really good care of patients, Reliable, Very encouraging and supportive
Would definitely recommend!!
Many thanks to Dr Muhammed and Dietitian Selvi and Dietitian Doğa🙏🏻
Einfach eine tolle Erfahrung !
Reibungsloser Ablauf von A-Z
Planung/Abholung / Aufenthalt, dass Krankenhaus und auch Dr. Ceyhun .., alles war gut ..👍👍👍..
Immer wieder gerne ..,beide Aufenthalte waren Top 😀
Arpanu Medical make travelling abroad for surgery a breeze!
I recently travelled to Istanbul for Rhinoplasty with Dr Serhan Derin and absolutely everything (hotel stay, appointments, transfers) was arranged by Arpanu medical. The whole team were really friendly and helpful from start to finish and everything was communicated clearly. I didn't have a single problem during the whole experience! The hotel they provide is beautiful with friendly staff and even a nurse on site. Their care doesn't end after the surgery as they even have a post-op assistant and the whole team make it clear they are there for you any time. Special thanks to John the translator who was nothing but friendly and helpful during the whole process! I would 10000% recommend!
Honestly I really had a perfect experience from getting picked up from the airport to going home :))
I felt very cared for and listened to by Dr Serhan, the nurses, the coordinators, the after-pó care, even the lady that cleaned my room at the hotel helped me asked for ice when I was in pain!!
Everything I needed was included in the package and I felt extremely comfortable and confident all the way through. It was my first time in Turkey and I have really fallen in love with the hospitality that the people show. Incredibly grateful 🥰🥰
He is one of the most experienced doctors I have ever met in my life. The surgery was completed successfully and it has been almost 7 months and I have not had any problems. By the way, I would like to thank my dietitian, Ms. Selvi Nur, and her post-operative team, Ms. Bahar, and I am glad that I am a member of this family.
Minha cirurgia na clínica DOKU saiu melhor do que imaginei. O médico além de um excelente profissional é muito simpático, as enfermeiras sempre muito atenciosas , os tradutores também excelentes.. Eu indico de olhos fechados a clínica.. Meu muito obrigada a todos pelo excelente trabalho 👏🏾👏🏾👏🏾👏🏾
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
