Very Helpful
They are very caring and quick to respond. They try their best to help the patient.

Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 622 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 2 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 3.8 | 11 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The clinic is of highest standard”
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 622 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Arpanu Medical is #3 of 5 on overall rating in this group.
500 reviews of Arpanu Medical. Filter by what matters to you.
They are very caring and quick to respond. They try their best to help the patient.
All the staff was amazing, really amazing treatment and care from beginning to end. My translator Romena was really great. Professional, knowledgeable, attentive and kind theoughout. The post-op consultant Bahar was very responsive, knowledgeable and kind. Doctor Serhan has such a calming, confident and kind demeanor. Highly recommend.
Einfach Klasse - Danke für das neue Leben Ich kann sagen die fünf Sterne sind verdient, tolles Team, super Krankenhaus, schnelle und vollkommen unkomplizierte Operation, nach zwei Tage adjeu Krankenhaus - einfach Wahnsinn! Vielen Dank an Dr. Ceyhun Aydogan, Dietitian, Bahar und die Krankenschwester im Hotel für die tolle Organisation.
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Just a quick summary that I had previously had liposuction on my abs several years ago, with different surgeons, all under local anesthesia. The results had been just okay, and because of that, I was also under the impression I needed a tummy tuck based on previous consultations as to why I still had a somewhat fatty, flabby stomach. So that is what I originally had made an online appointment with Arpanu Medical to discuss, and the Dr. basically said I didn't need a tummy tuck, thankfully, just more aggressive lipo, this time under general anesthesia. He mentioned how amazing I would look, which sounded great, so I moved forward with it. The morning after the procedure, I immediately saw results, even with all the swelling. I will say the days following the procedure are definitely difficult. My Dr described it as recovering from being hit with a bat, I'd say that is accurate, otherwise just extremely extremely sore in the stomach and back area, and it was very hard to move around for the first few days. However, I stuck to the post care and in about 3-4 few weeks I felt well enough to start working out again, and even went on vacation, and things continued to improve from there. Once I no longer had to wear the post op ab garment, that's when I truly noticed how much better I look, especially in tighter fitting clothes. My stomach no longer bulges over skirts/pants and I also have a much more defined waist, so of course I have been wearing more body con/fitted clothing to show this off! I am truly amazed by the results, and just wanted to thank Arpanu Medical.
A un mes de mi cirugía bariatrica con el Dr. Ceyhun Aydoğan, encantada con los resultados conseguidos en tan poco tiempo, feliz de mi decisión. Un trato magnífico por parte de cada uno, Haki, las dietistas Selvi y Doğa han sido fundamentales en este proceso, gracias por la atención recibida, fue un placer conocerlos, un lugar que sin duda recomendaría a ojos cerrados.
What pleases me most is the after care I receive from Dr Muhammed and Dietitian Selvi following my bariatric surgery. They often check up on me and are very prompt in responses to my concerns.
Mich hat die Zivile von Moment an begleitet wo ich mit meinem Bruder im Flughafen Istanbul angekommen sind. Ein Auto hat uns vom Flughafen abholen und am nächsten Tag ging es um 8:30 Uhr los. Wir würden pünktlich zum Krankenhaus gefahren und im Krankenhaus würden wir von der Nisa (Übersetzerin) begleitet. Mit der Nisa habe wir alles organisatorische erledigt.... alle Formulare ausgefüllt und danach würden wir vom Arzt aufgeklärt. Leider mussten wir den Eingriff auf ein Tag danach verschieben, weil ich leider etwas gegessen und getrunken habe. Am nächsten Morgen würden wir um 8 Uhr abgeholt und wir und den bis zum Schluss von dem Herrn Mithat begleitet. Im Krankenhaus würden wir ein zweites Mal aufgeklärt und wurden danach im Operaum begleitet. Der Eingriff hat 15 Minuten gedauert und war unter Anästhesie (ich habe nichts gespürt!) Nach dem Eingriff habe ich ein Rezept bekommen und in Begleitung von meinem Bruder und Mithat habe ich 30-40 Minuten gewartet bis mein Schwindelgefühl verflogen ist. Es war eine gute Erfahrung. Zivile Mithat Nisa
Llevo 1 mes desde mi operación y estoy muy satisfecha con los resultados que voy viendo. Mi recuperación ha sido muy rápida. Estoy muy feliz
The team at Arpanu Medical are extremely professional and helpful. Always available and have answers post surgery for your every question. Having that contact has made the process much easier and more reassuring, as when you need to ask something there is Always someone there, Dr Muhammed and Dietitian Selvi and Dietitian Doga have been brilliant in their support for me post surgery. Thank you xx
I want to pay respect to Dr. Muhammed who’s been there for me for my follow up recovery. I’m grateful to Dr Muhammed for being so proper and professional in his work. Thank you for being there and supporting me, I’m very grateful! Dr Muhammed has been answering all of my questions no matter the time 🙏 I want to give thanks to the wonderful dietitian Selvi for being professional in her work and who’s been helping me during my recovery ❤️🩹. You’re wonderful, very focused and knowledgeable about your work. You’re caring and respectful in your treatment ❣️ No matter when you write them on what’s app, they always reply so fast. They give you good advice which gives you the confidence to continue on the right path. Thank you so much 🫶 Love, ❤️
Mijn ervaring met Dr. Serhan Derin en de team is zeer goed af gelopen. Dr. Serhan Derin heeft heel goed werk geleverd en ik ben blij met de resultaten ook gaf hij eerlijk zijn mening over alles. Hij beantwoordde ook elke vraag die ik had. Alles werd super goed geregeld vanaf het begin tot het einde hotel chauffeur etc. Assistent Ferit, legde alles super duidelijk uit over het gehele proces van de operatie. Tijdens het hele verblijf werd er super goed gezorgd voor me door de verpleegkundige. Het was een warme binnenkomst, ik had gelijk het vertrouwen dat er werd geluisterd naar mij. Het ziekenhuis was super comfortabel, hygiënisch, netjes en gastvrij. Ik had regelmatig contact met een van zijn assistentes, Bahar, die heel aardig was en al mijn vragen beantwoordde en me geruststelde als ik problemen of zorgen had. Als ik overige vragen had, kon ik altijd de vraag leggen bij assistente Burak. Ze hebben me beide heel goed geholpen. Ik bedank, Dr Serhan Derin en het team voor alle hulp!
I have contacted Arpanu medical team in April 2023 to book Liposuction BBL for October with Prof.Dr.ilker Yazıcı. Zivile was my contact from day one to this day, she is brilliant communicator and organiser. I have nothing but nice things to say about my whole experience. Dr Ilker is the most talented plastic surgeon in Turkey 100%. The best decision I have made to go with Dr Ilker as I have made my research and made a decision to chiose Dr Ilker from several doctors. I was so glad that I have choose Dr Ilker as I had a issue immediately after my surgery and how Dr Ilker and his team looked after me and dealt with the complications made me realise how important that you have a good Dr and medical facilities available for you post surgery. Two months post surgery I am a new woman and 100% happy with my results.
Solo tengo palabras de agradecimiento. Empezando por Rosa y Haki que su asesoría en todo momento fue un 10/10 desde el momento uno. Estando en Estambul también tengo mucha gratitud con Marcos y Karla los traductores que fueron extremadamente amables todo el tiempo, muy hospitalarios y definitivamente con mucha paciencia. Pese a que estás en un país con otro idioma te hacen sentir como en casa. Los enfermeros tanto los chicos como las chicas una atención de 10 también. El Doctor Ceyhun es todo un profesional, no pude ponerme en mejores manos, lo volvería a hacer una y mil veces con este profesional, infinitas gracias al doctor Ceyhun por devolverme la vida con esta cirugía. También mil y mil gracias a las nutricionistas Selvi y Doğa las cuales te dan una asesoría 24/7, responden siempre que tienes dudas, te aclaran todas, absolutamente todas las dudas que tengas y siempre te están dando muchos ánimos en le proceso y lo mejor es que ellas te hacen seguimiento durante un año seguido mientras aprendes tus nuevos hábitos alimenticios. En resumen, mil y mil gracias por devolverme la vida a todos los profesionales que te guían en este proceso desde el momento en el que empiezas a informarte de todo hasta el final del camino. Muchas gracias Haki, Rosa, Dr. Ceyhun, Dra. Doğa, Dra. Selvi, Karla y Marcos!! 😊😊😊
It was a fantastic experience,everyone of the staff were completely professional and nothing was to much for them, even after nearly a year they still continue to give help and support
Zuerst war ich etwas skeptisch und hatte auch Angst aber als ich gesehen habe wie professionell alles lief war ich sehr positiv überrascht. Die Krankenschwester haben alle paar Stunden nach der Operation nach mir gesehen somit hatte ich auch ein sicheres Gefühl, das war super lieb. Alles lief reibungslos. Vielen Dank an Alexey der mich beraten hat und alles super organisiert hat. Auch danke an Nisa und Mithat für die super Übersetzung. Nach der op kann man alle seine Fragen an die Liebe Bahar schicken.
Best doctors and the absolute best service. I can most definitely recommend this clinic
At the beginning of 2022. had 131 kgs. Had a surgery on 10th of August 2022 and it changed my life on so many levels - mentally, emotionally and physically. Recovery was very fast and unexpectedly easy and the kgs were just dropping month by month. Today I am 76 kgs, very healthy, very toned and fit. I was never happier in my entire life and it's all because of my amazing Dr. Ceyhun and his team. Special thanks goes to my post op. team that follows up everything that was and still going on with me. Dr. Muhammed and dietitian Selvi are there for any questions, advices and motivation to boost your mood, confidence and give you the best solutions for any kind of struggles you have on this journey. All recommendations! <3
I had an amazing experience here from when I made enquiries until after the procedures even until date - 3 months now. Staff were all so very friendly, and they made me feel special and told me everything I needed to know about my surgery. The hospital, the rooms and facilities in the room were excellent. I recommended family and friends who have now done it or are going to use them
jai fait affaire avec cette compagnie de voyages pour ma rhinoplastie le 18 septembre 2023 les points positifs: le transfert est confortable et personnel gentil. aucun problème avec la langue n’est avec la communication, y’avais les traducteurs hôtel est propre et le personnel est gentil les points négatifs: manque des informations: yavais personne qui ma parler avant que j'aurais besoin d’une protection contre soleil et tous sa, alors que avant de voyager en turquie jai leurs demander jaurais besoin de quoi ! donc j’ai du acheter tous labas, je trouve une perte dargent! c’est vous faite une rhinoplastie : faut prendre une crème solaire et un chapeau je trouve que hôtel est trop loin, déjà il est loin du centre-ville et aussi de la clinique, on plus ya pas de restaurant proche a mon arrivée on turquie, il mon pas expliquer que cette compagnie vas me prendre on charge, il mon juste dit que je dois attendre devant un panneau dans la porte 14, personne ma parler darpanu, sa ma pris 20 min pour le retrouver, javais meme commencé a avoir peur on gros manque de communication avec les conseillers
Staff were all so friendly, and made me feel at ease about going for my surgery. I could not fault the hospital, the rooms and facilities in the room were superb.
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
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