Accendi Luce & Gas is an energy provider based in Italy, specializing in offering fixed-rate electricity and gas services to residential customers. The company emphasizes sustainable energy solutions, providing 100% certified green energy for its clients. Accendi Luce & Gas aims to cater to diverse customer needs by allowing users to customize their energy plans based on individual requirements.
The company offers various promotional deals, including discounts for referrals and loyalty rewards through its partnership with Coop. Customers can manage their services easily through a dedicated app, ensuring a seamless experience in monitoring and adjusting their energy consumption. With a commitment to customer service, Accendi Luce & Gas focuses on delivering fair pricing and reliable support to help households achieve energy efficiency.
Accendi luce & gas has a positive customer experience.
Accendi luce & gas receives predominantly positive feedback, with many customers praising the competence and kindness of the staff. Reviewers frequently highlight the excellent service, noting the precision and punctuality in managing transitions from other providers.
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The simplicity of the contract process and the clarity of the offers are also appreciated, especially for Coop members who find the deals attractive. However, some consumers express concerns about high electricity bills and a lack of standardization in contracts, indicating occasional confusion during the onboarding process. Despite these criticisms, the overall sentiment remains favorable, with many satisfied customers valuing the company's customer service and competitive pricing. Overall, Accendi luce & gas is viewed positively by the majority of its clients.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
100
100%
+0.4
● Low
4.3 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6▲ 0.4
12-month avg
4.3
All-time
4.3
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 25
4.3
14
Apr 25
4.1
39
May 25
4.4
22
Jun 25
4.6
19
Jul 25
5.0
6
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
Overall rating and review count for this company and similar companies
Un consulente è sempre presente al punto vendita: è utile avere una persona in carne ed ossa con cui parlare, anziché solo un call center. I prezzi di Accendi sono mediamente più bassi rispetto agli altri. Oltre ovviamente ai vantaggi per i soci Coop.
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Efficienza, cura del cliente, semplicità e sostanza
Dopo il decesso di mia madre ho dovuto fare la voltura dal Servizio elettrico nazionale. E mentre quest’ultimo, dopo comunicazione del decesso, mi ha lasciato senza corrente dopo un giorno e mezzo e per 5 gg successivi senza alcun preavviso, la Coop mi ha attivato il contratto e la fornitura in tempi record, ridandomi luce, acqua calda e riscaldamento. Mi hanno richiamata loro tre volte da Bologna nel giro di 24h per aiutarmi ad accelerare la pratica. Hanno fatto in un giorno quel che di solito richiede loro 4 gg di tempo. Pochissima burocrazia, molta sostanza; app essenziale, precisa e chiara. Non ho ancora ricevuto bollette ma per ora posso dire che mi hanno salvata da una situazione già penosa di per sè. Grazie Coop.
E' importante avere la possibilità di chiedere delucidazioni direttamente ad un operatore presente fisicamente presso la COOP. In questo caso il Sig. Pierpaolo Piergallini presso centro Porto Grande di San Benedetto del Tronto
Accendi Luce & Gas is an energy provider based in Italy, specializing in offering fixed-rate electricity and gas services to residential customers. The company emphasizes sustainable energy solutions, providing 100% certified green energy for its clients. Accendi Luce & Gas aims to cater to diverse customer needs by allowing users to customize their energy plans based on individual requirements.
The company offers various promotional deals, including discounts for referrals and loyalty rewards through its partnership with Coop. Customers can manage their services easily through a dedicated app, ensuring a seamless experience in monitoring and adjusting their energy consumption. With a commitment to customer service, Accendi Luce & Gas focuses on delivering fair pricing and reliable support to help households achieve energy efficiency.