Wise is best
Very fast and very safe,

9 hours ago
At first I found it tricky to navigate the app but once it was done it was very efficient.
10 hours ago
It was really difficult to transfer money from my bank account. Wise kept saying it was my Bank, but my Bank couldn’t find any problems.
10 hours ago
Absolutely terrible experience with Wise. I used my account for 4 years to receive legitimate client payments from the USA, with valid invoices and proof of income. Yet Wise suddenly closed my accoun... See more
Very fast and very safe,
Super fast, low rates
Quick and easy to use
Fast and easy to use service.
Easy to use and very fast and efficient
Great exchange rate - transferred in seconds - competitive charges explicitly shown up front so no surprises - highly recommended
Transaction fluid
Ok and easy !
For me it is easy to use and it works every time well. Seldom there is a problem. The tax report is in my opinion not so easy to understand, otherwise I am pleased with them
Have not received the confirmation of the last transfer But pleased with the system
It’s just so easy to transfer funds and utilise the card on my phone. Accepted everywhere and quick. Love it!
Wise is my preferred bank, very easy to use, very helpful service, and fast transactions.
easy app, with a clear process to perform and follows your Transaction. clear fee policy. transfer is super quick now since support of realtime transfer support. customer service support although only online is efficient.
Been using Wise for a while and transfers go through reliably. Support answered quickly the one time I needed them.
Reliable App. Transparent bank services and fees. Accesible and practical for working with other currencies while travelling abroad
Good I really like
Many currencies and fast transfers.
Fast and efficient. Great rates too!
Used a number of times, smooth transfer, rates reasonable, reliable , easy to use. Interface could make a little more sense its not totally intuitive, eventually worked it out.
Terrible customer service and a monumental mistake by Wise meant that I had to cancel a flight and rebook. My card ran out and I received an email that indicated that as long as my address hadn't changed I would receive a replacement card shortly. In fact I was supposed to click on 'update address' anyway. When I tried to call customer service, I was given incorrect info by their AI BOT wasting even more time so that I lost my 24-hour window to cancel my flight. Rather than putting this right with an easy solution by sending my card out next day delivery, customer service chose not to put their error right.
Based on analysis of 32 reviews rated 1-2 stars for Wise.com
“It was really difficult to transfer money from my bank account”
“I’ve been a Wise customer for 15 years now, using my account for my daily purchases and payments of customers for fre...”
“I used my account for 4 years to receive legitimate client payments from the USA, with valid invoices and proof of in...”
“Their customer service told me to look at the issue and will be back in one day, but not any response from them yet”
“I HAVE BEEN WAITING FOR DAYS TO RECEIVE THE REFUND”
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Wise (formerly TransferWise) is a London-headquartered financial technology company that moves money across borders. It was founded in 2011 by Kristo Käärmann and Taavet Hinrikus, renamed from TransferWise to Wise in 2021, and is listed on the London Stock Exchange. Wise's core pitch is that it converts currency at the mid-market exchange rate, the rate you see on a search engine, and charges a separate, disclosed fee rather than marking up the rate. Beyond one-off international transfers, it offers a multi-currency account that can hold and convert dozens of currencies, local account details in several countries for receiving payments, a debit card for spending abroad, and Wise Business accounts for invoicing, paying suppliers and running payroll internationally. Wise operates as a regulated money services business: in the UK it is authorised by the Financial Conduct Authority, and in the US it is registered with FinCEN and licensed at the state level. Like any payments provider, it can ask customers to complete identity verification and may hold or review transfers that trigger compliance checks, which is a common theme in customer feedback. Fees, rates, supported currencies and transfer times vary by route and change over time. The descriptions above are Wise's own published positions and have not been independently verified by CrowdTrust; read the customer reviews on this page for first-hand experiences.
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Reviewers consistently report positive experiences with Wise.com. Customers often highlight easy, fast, easy use, wise. A minority mention drawbacks around wise, account, money, bank. Overall sentiment is strongly positive with an average rating of 4.1 stars across 153 reviews.