Wise.com Reviews

At first I found it tricky to navigate the app but once it was done it was very efficient.

all is good for me!!!

It was really difficult to transfer money from my bank account. Wise kept saying it was my Bank, but my Bank couldn’t find any problems.

Absolutely terrible experience with Wise. I used my account for 4 years to receive legitimate client payments from the USA, with valid invoices and proof of income. Yet Wise suddenly closed my account without proper notice while I still had money in it. Their automated system somehow decided I violated their TOS without even giving me a fair chance to explain or provide documents. Holding someone’s money and shutting down a long-standing account with no transparency is unacceptable. I would not trust Wise with my money again.

Super easy and convenient to use. A life saver!

Instant transfer great exchange rate and reasonable fees

Best financial decision I have made was to join Wise Efficient and very responsive. 10 out of. 10

Wise just restricted my account, WITHOUT sending any previous email or message about needing any verification of me nor my personal information. I’ve been a Wise customer for 15 years now, using my account for my daily purchases and payments of customers for freelance jobs. Their customer service told me to look at the issue and will be back in one day, but not any response from them yet. Probably is the best to stay away from this company. I surely go with a different company from now on.

I HAVE BEEN WAITING FOR DAYS TO RECEIVE THE REFUND. PLEASE GIVE ME MY MONEY BACK. THIS IS NOT RIGHT. I ALREADY TOLD THE LAST REPRESENTATIVE TO JUST CLOSE MY ACCOUNT AND SEND ME THE REFUND. IT SHOULDN'T BE THAT DIFFICULT. THEY EVEN TOLD ME THAT THE LAST QUESTION IS WHAT CITY I'M AT AND THEY CAN CONTINUE TO PROCESS THE REFUND. BUT UP UNTIL NOW, THE REFUND HAS NOT ARRIVED. DAYS HAVE PASSED SINCE THE MONEY REACHED MY ACCOUNT AND RIGHT NOW WISE IS NO LONGER ANSWERING MY EMAILS AND I AM UNABLE TO CHAT THE CUSTOMER SUPPORT IN THE APP.

We tried to open a wise.com account despite the many people saying they often freeze accounts without reasons understood by the customer. We can see why, upon signing up their face detection software is below par and doesn't work properly. Good thing this happened upon sign up instead of once we're trying to move funds. There is not in-location service provided, so you're just out of luck. No thanks.

Absolutly great!!!!very happy!!!

Software that works seamlessly! Logical layout of software.

I am a freelancer, and for many years Wise was the one place I trusted completely. Every payment from my international clients, through Upwork and directly, came into my Wise account, and I always kept my funds there. It was not just an account for me. It was how I earned a living and supported my family. Then I opened my email and saw that my account had been closed. No reason was given, only a message saying Wise could not share it. I was shocked. To the best of my knowledge, I only ever used this account to receive honest payments for the work I do every day. I have nothing to hide, and I read the message again and again hoping I had misunderstood. I understand that Wise is a regulated company and has rules it must follow, and I respect that. But for someone who depends on this account, being cut off without any explanation is deeply painful. All of my incoming payments depend on it, and I feel helpless not knowing what to fix or what to say. I have submitted an appeal, but did not work. To Wise, please remember that behind every account there is a real person who works hard and depends on your service. A little more guidance and compassion when closing accounts would mean the world to people like me.

A gyorsasàg

Process is simple and easy to follow the steps, questions and required documents submition are clear and understandable.

Really easy to transfer done in no time

I am totaly fine more than ten years now.

Easy , quick transactions, just what I’ve become used to .

Correct, friendly, easy to go with

Fast, convenient reliable