Very good service, easy to use and very helpful!
Very good service, easy to use and very helpful!

9 hours ago
At first I found it tricky to navigate the app but once it was done it was very efficient.
10 hours ago
It was really difficult to transfer money from my bank account. Wise kept saying it was my Bank, but my Bank couldn’t find any problems.
10 hours ago
Absolutely terrible experience with Wise. I used my account for 4 years to receive legitimate client payments from the USA, with valid invoices and proof of income. Yet Wise suddenly closed my accoun... See more
Very good service, easy to use and very helpful!
Simply quick and easy.
One of greatest
Easy to use , efficient and better than the alternatives we have tried. Highly recommended
Cannot change bank accounts. No customer service support at all. Brutal experience on a non-friendly website.
fast service
Simple efficace et rapide 👍
Excellent app transfer, easy to use
Literally the worst bank ever!!!
Good support
Simple straightforward and fast
Easy to use very good
I am 91 and I hate changes to my Account but when I have mastered it, the process is simple and I get my money straight away. Well done Transferwise !
It's always been good to use, transfer & pay using a wise card & account. I had to move a decent sum from the UK to Australia & found using the wise app the most cost effective way. I continue to use my wise account when travelling across countries & continents.
..All right..
I can’t see the amount of money of my account and transferences. Before I could see them. Why have this changed. It is useless
Wise is just terrible - never trust them with your money - they asked us to update the Traded Address, we did that and the notification changed from "missing trading address" to "We've restricted your account. Activity in your account is against our Customer Agreement." Out of the blue. Just like that. I suggest everyone to stay away from the company which is able to close your account in instant without any reason (as reported by many other customers, see reviews)
Awesome! I really like the convenience of it.
I understand the nightmare stories now. It's fine until you have a problem and then it's an absolute disaster. My ability to accept credit cards was shut off without warning because they said my website was non-compliant. I audited my website line by line and cannot find where I am out of compliance. I filed an appeal and no one can give me a timeline or any answers. Customer service is limited to a chats that take 15 minutes to get an "I can't help you" response. It's been a week an a half and I'm sitting on thousands of dollars of invoices I can't issue because I cannot accept credit cards.
worst app and support , i am a freelancer service provider and i have revolut , i used to send for one provider his money from revolut to my wise to his wise , they started manipulating with me and asking for stupid docs , passport , selfie , passport again , selfie again . proof of address , i told them i am french but living in lebanon with my grand paretns , they kept on doign the same then blocked me and closed my account . no reason , nothing was done illegaly m, i am just a server software developer and i sell cheap hosting that's all
Based on analysis of 32 reviews rated 1-2 stars for Wise.com
“It was really difficult to transfer money from my bank account”
“I’ve been a Wise customer for 15 years now, using my account for my daily purchases and payments of customers for fre...”
“I used my account for 4 years to receive legitimate client payments from the USA, with valid invoices and proof of in...”
“Their customer service told me to look at the issue and will be back in one day, but not any response from them yet”
“I HAVE BEEN WAITING FOR DAYS TO RECEIVE THE REFUND”
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Wise (formerly TransferWise) is a London-headquartered financial technology company that moves money across borders. It was founded in 2011 by Kristo Käärmann and Taavet Hinrikus, renamed from TransferWise to Wise in 2021, and is listed on the London Stock Exchange. Wise's core pitch is that it converts currency at the mid-market exchange rate, the rate you see on a search engine, and charges a separate, disclosed fee rather than marking up the rate. Beyond one-off international transfers, it offers a multi-currency account that can hold and convert dozens of currencies, local account details in several countries for receiving payments, a debit card for spending abroad, and Wise Business accounts for invoicing, paying suppliers and running payroll internationally. Wise operates as a regulated money services business: in the UK it is authorised by the Financial Conduct Authority, and in the US it is registered with FinCEN and licensed at the state level. Like any payments provider, it can ask customers to complete identity verification and may hold or review transfers that trigger compliance checks, which is a common theme in customer feedback. Fees, rates, supported currencies and transfer times vary by route and change over time. The descriptions above are Wise's own published positions and have not been independently verified by CrowdTrust; read the customer reviews on this page for first-hand experiences.
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Reviewers consistently report positive experiences with Wise.com. Customers often highlight easy, fast, easy use, wise. A minority mention drawbacks around wise, account, money, bank. Overall sentiment is strongly positive with an average rating of 4.1 stars across 153 reviews.