West Shore Home Reviews

Very polite and answered all my questions clean up after thay was done explain how thing was going about the work thay was doing .Thomas R &Paual J &Austin B was very nice at all times

The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. Very professional. We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. He worked quickly, and quietly and knew what he was doing. Great job! We love our two new showers!

Everyone involved in our bathroom/shower remodel did an excellent job. Paul was great in explaining what would be done, when, and how. Jonathan and Michael did an excellent job with the installation. The job was completed in one day, looks great and we are pleased with the new walk-in shower.

I can't say enough about the 3-man crew that installed my windows today. They conducted themselves in a skilled and professional manner and were pleasant and courteous in every way. They were vigilant about keeping their work area picked up and cleaned before leaving. Thank you Anthony F. Alex M. and Jason P. I will highly recommend West Shores to others. Judy Tilley

W had a tub removed & a walk in shower installed on 9 Feb 2023. The sales rep (Davis Moore) was courteous, professional and an expert on the product, he covered every aspect of the process & answered all questions we had. The install crew should be recognized as well, the crew leader (Casey Sutton) & the team members (Jason Stamps & Bradley Fischer), their work was efficient and very high quality, it was obvious they all were highly skilled tradesmen. They made sure we could see the process and ensured we had a say in the location of shelves, grab bars etc. all were courteous and professional, was a great experience for us, I highly recommend this company for in home upgrades, and am considering having West Shore upgrade the windows in our home in the near future. Thank You, D. D. Sachtleben, Gruetli - Laager, TN

The crew was professional, friendly and very polite. They did an excellent job, my patio doors look great. They were installed perfectly. They cleaned up after themselves, answered any questions I asked taking the time so that I understood. "The Crew" consisted of Mike.J, Pierson.S and Dakota.J

My request to remodel my shower was taken in May, but service wasn't completed till August. The initial order was taken by Salesman Joshua B. who went over various shower models to include specific shower doors, but on the installation date the shower was remodeled without a shower door, a curtain was added in its place. I found myself going back and forth with West Shore Reps trying to rectify this issue. I stressed the entire goal was to upgrade my current shower to include a door. Local West Shore manager Eric claimed they never received a request to include a door, and insisted that I pay an additional amount $900 to install the door. I did eventually pay to enhance the shower with a door, at the first visit the wrong door was installed, a separate time was set up to install a door to ensure I could enter the shower without hitting my head. The project was pricey and a lot of time lagged while West Shore and I attempted to bring this project to a close. This was a very disappointing experience I felt deceived by being forced to pay the additional $900 to receive an item that I asked for initially at meeting with Joshua. I originally reached out for advice on installing a door to my previous shower, after discussing shower options with Joshua, i decided to upgrade the entire shower to include the door.

Job well done, professional workers. Cleaned up after job. Courteous and polite. Dexter and Joe were on time and finished in a timely matter. Date of experience was the 28th not 27th