Review summary

My Home Move Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Great Experience

I wanted to write a review to give a big shout out to Ryan MacCallum. I have had a few properties fall through and have used My Home Move Conveyancing each time. Today Ryan MacCallum transferred a file so efficiently and made the process so simple and easy to the point within an hour I was working through my checklist. Absolute amazing experience. He was so kind and patient and was open to answering any and all questions that I had. Brilliant service and would recommend to anyone. And a huge thank you to Ryan for today. :-)

Very helpful for the initial signing up…

Very helpful for the initial signing up process.

Great customer service

Great customer service, this is the 5th time I have used My Home Move Coneyancing and everytime I have had a good experience. I have been helped by Ryan MacCallum who was really helpful and answered all my questions. 10 out of 10, thank you Louise

SV
Very informative

Very informative, transparent and quick

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All reviews

1,000 total β€’ Write a review

Showing 1 - 10 of 996 reviews
GD
5 out of 5 stars

experience

Experience was great

Date of experience: July 8, 2025

aa
5 out of 5 stars

Professional

Professional, courteous and clear advice.

Date of experience: July 8, 2025

I
5 out of 5 stars

Conveyancing

Arti has been attentive with queries about processing my conveyancing quote

Date of experience: July 8, 2025

EB
5 out of 5 stars

We are returning customers

We have used this company several times and have received very positive experiences from Arti Dhamu, Chloe King and Adam Jones. The EWAY portal is excellent as well

Date of experience: July 7, 2025

ME
5 out of 5 stars

Excellent customer service

Excellent experience with Arti, really good customer service.

Date of experience: July 7, 2025

B

Bob

US

1 out of 5 stars

False promise of referral bonus

I used My Home Move Conveyancing and was overall very happy with the service. I was promised a Β£100 Amazon gift card referral bonus as well as the person being referred member betting Β£100+VAT off. So I recommended you to some family who went on to use the service for their home conveyancing. All during the process was given lots of excuses about the delay getting the referral bonus and even after completion was told that the bonus was coming. However, it was never received for me nor the person who got referred. It a complete scam and failed promise. What seemed like a great service was completely let down by false referral promises. Edit: at least give me an option to get in touch privately to give you the information you need. I was robbed out of a promised referal during the period that it was offered. I have chased it numerous times with zero response. I would be happy to adjust my review based on the rest of the service if my promised referral is made good.

Date of experience: July 7, 2025

c
2 out of 5 stars

A very pushy sales person

A very pushy sales person, who had already concluded that I had accepted the offer before I had time to read it (sent during the telephone conversation. Then sent numerous emails, despite me confirming that I had gone with another provider. If there is any more, then I will block their address.

Date of experience: July 7, 2025

CJ
1 out of 5 stars

Too many hidden costs

Too many hidden costs. When I was quoted a price that should have been the final price but when I looked at the T&Cs it states that I may have to pay additional costs which could go to astronomical levels. Ensure you read the T&C before signing.

Date of experience: July 6, 2025

AC
5 out of 5 stars

Becky made my experience really easy…

Becky made my experience really easy and straightforward and went above and beyond to sort our quote out.

Date of experience: July 6, 2025

T
5 out of 5 stars

Professional also easy to understand

Ryan was very helpful and happy to Answer my questions. He put my mind at ease,very transparent and professional.

Date of experience: July 4, 2025

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