Weex Reviews

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I trusted this exchange to handle my trades properly and that's exactly why this experience hit me so hard. I always use a stop loss to protect myself but when the market turned against me, it simply didn't trigger. I watched my losses grow until my entire account was wipe out. What makes it even worse is how they handled it afterward. A trading platform is supposed to protect the tools traders rely on and when something as important as a stop loss fails, it's hard to have any confidence left. After moving to gcasco...I realized how important a stable platform is. In all my time there, my investments have executed properly and I've never had to worry about basic risk management failing when I needed it most.

My user ID: 3309695215 Although I have submitted the required verification documents, I am still unable to withdraw cryptocurrency from my account. Customer service told me last year that I would need to wait six months for the account issue to be resolved, but that period has now passed and I am still unable to withdraw my tokens. They keep asking me to provide the same information over and over again; I feel as though I am being fobbed off. I request that my account access be restored immediately!The authorities requested information related to my old cell phone, but since I lost the phone, I can no longer retrieve any of that information. My account has been frozen for over a year, and the issue still hasn't been resolved.

scam alert do not try this platform it is scamand your money will be at risk i can not withdraw my money here its scam i contacted cs but the same response

Sendet man eine Mail an den Support kommt eine automatische Eingangs Bestätigung in der steht, man würde innerhalb von 24 Stunden eine Rückantwort bekommen. Eine Ticket Nummer oder etwas ähnliches gibt es nicht. Nach 9 Tagen und 2 weiteren Rückfragen immer noch keinerlei Reaktion. Also ab in den Chat, der natürlich nur ein Bot ist und offenbar einen IQ kleiner Null hat. Hier ein Original Auszug : "Sind Sie geistig unterbelichtet? Wie oft soll ich noch fragen wie man diesen Kundenservice erreichen kann bevor Sie es kapieren?" "Es tut mir leid. Ich kann Ihren Ärger verstehen. Ich habe dazu keine genauere Kontaktanleitung außer diesen bereits genannten Wegen: 1) E-Mail an support(add)weex.com. 2) Kontakt über den Kundenservice. 3) Wenn eine technische Prüfung nötig ist, kann der Fall weitergeleitet werden. Einen weiteren konkreten Kontaktweg zum Kundenservice habe ich hier nicht vorliegen. Wenn Ihr Problem weiter ungelöst ist, wenden Sie sich bitte an den menschlichen Kundenservice. " Wo ist Chuck Norris wenn man ihn mal braucht?! Konto wird geschlossen. UID 1544530650

I deposited 350 USDT. My KYC was completed..after password reset my old account disappeared. I have TXID proof. I contact support multiple times via email, live chat and telegram but got no proper response. This is very unprofessional. I want my account and fund recovered urgently.

In 2024 I opened a long-term futures position on Weex. I wasn't actively trading. I was holding long term and checked the account infrequently. One day I logged in and my position was gone. On 04/27/2026 at 3:19 AM, Weex's system forcibly closed my DEGEN/USDT long position confirmed by my own order history labeled explicitly as 'System order.' I did not close this position. Their own published delisting announcement stated 'your account assets will not be affected.' My account lost $4,273.6965. Weex claims push notifications are their standard alert channel. I received none. They had my email address and only used it to respond to my dispute but never sent a single email warning me about a delisting that would forcibly close my position. Their announcement stated position opening suspension at 1:00 PM UTC+8. My position was closed at 3:00 AM UTC+8, 10 hours ahead of their own published schedule. After weeks of correspondence and a formal dispute with full documentation, Weex denied compensation. I issued a final formal demand with a 5-day response window. They did not respond. This is not just about $4,273. This is about an unregulated exchange that presents itself as a professional platform while taking zero accountability for the consequences of their own system decisions. This is not the first time Weex has impacted users through platform instability and refused to take ownership. Full documentation available.

Never had a negative experience with this exchange. Any issues they work hard to resolve. I would highly recommend to all traders

I had a poor experience with the P2P service. Appeals for unreleased payments take an excessively long time, often remaining pending for weeks without updates. Support is uncoordinated, live chat redirects to the P2P team, but responses are delayed and repetitive, requesting the same information multiple times. Overall, the dispute resolution process needs significant improvement.

I was finally winning trading an airdrop when they instantly flagged me for suspicious activity. The only thing suspicious was that I was actually winning. This is why I will always use the CVE Capital framework. I am never locked out the second I start seeing results, I have total control over my exits.

Warning! This platform is extorting personal data. I deposited $30, traded up to $120, and requested a withdrawal of $50—my $30 and $20 in profit. WEEX then blocked my account, blocked withdrawals, and blocked the trading process itself. They demanded a full set of personal information: passport, residential address, a selfie with my passport, and a video of the text being read. For a withdrawal of $30–$50, such demands are excessive and inappropriate. The exchange refuses to return even my personal deposit of $30 without these documents. There are no such requirements for deposits or withdrawals. They are not currently listed on their website, but if you make a profit and want to withdraw it, they immediately find any excuse not to give it back to you, including in this case, even my deposit. This looks like they're collecting a database of real users for dubious purposes. In fact, my money was simply stolen, and to get it back, they're demanding I "sell" my identity. Think very carefully and read real user reviews before trusting them with your money and confidential information. Just imagine what they could do with your data. I have all the evidence and correspondence with them. UID 9718018493

Wirklich schlimm. Account wird trotz erfolgreicher KYC gesperrt, gesamtes Guthaben eingefroren und sogar USDT abgebucht, weil die win-rate zu hoch war für den Geschmack von Weex.

I had a very disappointing and frustrating experience with Weex.com exchange. Due to serious issues on their platform, my entire account got wiped out, and I am extremely dissatisfied with how they handled the situation. I had placed a proper stop-loss (SL) to manage my risk, but when the market moved, the stop-loss simply did not execute. Because of this failure, my position kept running into loss until my account was completely washed out. This is not a small glitch—this is a major failure in a trading system that users rely on to protect their funds. What’s even more frustrating is their support response. After reporting the issue, I expected at least a proper investigation or compensation. Instead, I received no meaningful help, no accountability, and no compensation for the loss I suffered due to what appears to be a system failure on their side. For any trader, risk management tools like stop-loss are critical. If those tools don’t work reliably, then the platform itself becomes unsafe. Based on my experience, I cannot trust this exchange with my funds. I strongly advise others to be cautious when using Weex.com. Make sure you understand the risks, because if something goes wrong, you may not get any support or compensation.

Run from this scam exchange! They will take endless deposits, but as soon as you try to withdraw anything over 10k they freeze your account!!!

Bad exchange. If you do P2P trading and someone doesn’t release the payment, when you file an appeal it stays pending for months. The P2P team works like volunteers—no proper response, no live chat support. When you contact live chat, the support team says it’s not their responsibility and tells you to email the P2P team, saying they will respond. But the P2P team doesn’t reply for at least a month. And when they finally respond, it’s just a copy-paste message asking again for the same details you already provided in your emails.

Scam exchange they block your account for no reason no explanation as soon as you make any money they freeze your funds scammiest exchange ever! Never make account on this shit

Gambling. Withdrawal possible if you non profitable

I was trading an airdrop position and finally started seeing some profit. Then my account got flagged for suspicious activity. The only thing that changed was I was actually winning. They are punishing me the moment things started going right. It's honestly a good thing I only stick to real investing with #GoIdbIoom io, now. They've been transparent the whole time and not once have the rules changed the moment I started earning.

Absolutely HORRIBLE! I TRANSFERED 50.00 AND IMMEDIATELY MY ACCT GOT LOCKED AND I HAVE NO ACESS TO IT. CUSTOMER SERVICE IS NON EXISTENT AND WHEN U DO GET A PEESON THEY HAVE NO IDEA WHAT THEY ARE TALKING ABOUT. ITS A RIP OFF SCHEM,STAY AWAY!

Scam. Apparently the promi is different after u sign up. Very dodgy behaviour. DO NOT USE