TurnKey Vacation Rentals

Turnkey was extremely difficult to work with as covid struck and our boarders were closed. The house in the picture looked fantastic, but the outside tiles were cracked, the 4lawn chairs went to two with one having a hole in it, the master suite sliding door needed two of us to push it closed, one tiny package of soap and same with shampoo and conditioner, we had to wash the dishes as some in the cupboard were dirty, we had to wash the towels that were there as they were stained and we needed to ask for face cloths, hand towels and more bath towels. We had to sign a quiet contract as it is a residential area, which meant no music or being outside after 10:00 All in all we were 5 older women who still had a great time in Palm springs

This vacation home should be annointed  the 8th Wonder of the World! This home was built out of container boxes and rest at the base of Kachina Peak for a 5 minute trek to the ski lift!  You are emmersed and surrounded by beautiful tall pine trees and snow capped mountains!  This unique mountain home was featured in Trend Magazine Fall/Winter 2017 Edition. The hosts thoughtfully designed the exquisite interior spaces with modern furniture embraced with Native American colors of the Southwest and couture fabrics, state-of-the-art amenities (even what you thought you didn't need), and panoramic views of the natural world from the livingroom/sunroom and master bedroom areas that creates a desire to nest and enjoy a private luxury 5- star hotel experience, a welcomed gift after a day on the slopes, touring Taos Historic District and/or the other great attractions of mountain life! If you are looking for a vacation home that offers privacy and connects you to the natural world in its purest form without sacrificing the luxury of modern conveniences this is the place for you! Whether your visit is a couple or family get-away or hosting an upscale restaurant dining experience for your business clients or guests you will not be disapointed, and the experience of this home will remain a hallmark in your memories!

Turnkey had simple and easy instructions for all things related to this beautiful property! They responded promptly and worked with me step by step to understand my issue and help me resolve it. The house was beautiful and well maintained! Would stay again!

TurnKey Vacation Rentals we very easy to work with and was able to keep us informed before, during, and after the stay. We had a few issues upon entering the property but the staff at TurnKey was very accessible and accommodating to take care of everything. I highly recommend them!

Turn key managed a rental we stayed in at Ft Lauderdale by the Sea. It was a very good experience and we are renting again in Feb 2022. Highly recommend this group attentive courteous and professional in every contact.

This company I was so skeptical of... From the beginning I booked my vacation the first one we have taken in over 14 years I had to save and save for this trip husbands 50th I PAID IN FULL then they tell me three months before trip that falls on school vacation week that they are refunding money WHICH I have yet to see and the home isn't available this has been a horrid experience

Now that I've found a solution to our catastropohe from yesterday I wanted to share with everyone planning to vacation with a home from TurnKey Vacation Rentals to RUN THE OTHER WAY FAST! We were linked to them via Marriott Homes and Villas and VRBO. I'll preference this with anyone who knows me, knows how patient and level headed I am in pretty much every single situation. In March we booked a beautiful multi-million dollar home on Fernandina Beach, FL for November to celebrate Marc's 40th birthday and his promotion so he could play at TPC Sawgrass. We were excited about the home because it was big enough to accomodate all 16 of our friends going and it was incredibly hard to find a house that fit everyone! We paid all our deposits, started booking tee times, grocery delivery, flights for 14 of the 16 people booked, rental cars for others. And YESTERDAY - to clarify - 9 days before our trip (7 days before for those driving) I got an EMAIL not even a phone call from them saying: "We have just been informed that the vacation home you originally booked is no longer available for your upcoming vacation. We searched the availability of our properties in the surrounding area but were unable to locate a comparable vacation home. As a result we've cancelled your reservation." WHAT?!?!? 16 people have plans for this trip. Time off work. Flights. Child Care. Rental Cars. ALL THE THINGS. And they sent an EMAIL saying their house was no longer available. So I called the phone number in the email and the rep, Kimberly, that I spoke with said there was no point in speaking with a manager - nothing could be done. She also suggested I search on their property site and see if I could find 2 houses near one another. WHY WOULD I EVER BOOK WITH THEIR COMPANY AGAIN!? And when I asked her how I could trust that those homes would be cancelled last minute she said she couldn't assure me that wouldn't happen again. WORST CUSTOMER SERVICE EVER. So yesterday rather than work all afternoon like I had planned I spent the afternoon scrambling to find a back up plan and a wonderful home owner to save the day for us. I'll share incredible reviews and details about the house we are renting now - and how amazing the owner was at helping me in this crisis. But please if you do anything SHARE this so others don't have it happen to them a week before a trip they've been planning all year gets pulled out right from under their feet with a company who had NO solution oriented customer service. PLEASE NOTE WHAT THEY SAID IN THEIR REPLY IS A LIE. They did not reach out via 3 forms of communication - one email. ONE. And that was my cancellation confirmation email. And their staff did NOTHING to help me find new houses to accomodate their error. And now I have to wait 3-5 business days for my "full refund" to go back on my card so I can use those funds to book a new house through another company when our trip is less than a week away.

The complex is great: location, facilities, staff. But the quality of the individual units varies. Our friends were in a very nice, up-to-date condo. We were two doors down in a dated unit. I don't need a fancy condo when at the beach, but it was obvious that #407 hadn't been well maintained or stocked. The owners appear to be trying not to put any money into it. Otherwise, I recommend this complex.

We had an enjoyable experience. We had some lighting issues at the property. There was some difficulty in getting it addressed at first but it was ultimately resolved. We would definitely rent from turnkey again.

It was easy to book and rent with Turnkey. My only disappointment was when I asked about the type of coffee maker was in the unit. They said they would check. They responded with stating a Keurig type machine was in the condo when it turned out to be a traditional coffee maker. I showed up with coffee I couldn’t use. Thankfully I had a car and could go to the store to get what I needed. Also, the furniture in the unit was dirty. So was the HVAC unit. You could see dirt on all of the vents and returns.

This is my second occasion to rent a vacation property managed by Turnkey. In shopping, Turnkey will always be my first choice. I appreciate the detailed information ahead of time about a variety of house related items. I also know that if there is any problem along the way there will be a Turnkey representative to begin to solve my problem. With other vacation rentals problem solving has involved the owner of a property, and that has not always worked so well. With turnkey rentals I have had to call about a couple of things and always received prompt and effective response.

Very helpful and quick with responses. Top notch rental company!!!!

Fast and easy service. They were professional whenever I needed anything.

The rooms were really nice, great vibe and decor. Also had lots of amenities provided - paper towels, towels, dishwasher pods, laundry detergent pods, shampoo, and conditioner, etc. Great view of the ocean, and the staff is very friendly. Impressed with the overall management of the facility. It was really nice to get away here, to enjoy the ocean, read a good book and be able to have our own food instead of eating out all the time.

Hilton Head Adventure was awesome, thanks to TurnKey! They were responsive and everything was just as they promised. We had questions. They had answers. It was a very pleasant experience. I would highly recommend them!

Horrific! They tout themselves as having higher-end and luxury vacation rentals, but in truth, they take anyone -- and I mean ANYONE -- who will lob a property at them. We rented a place in Nashville recently and paid a LOT for it. We arrived to find the walls all beat to hell as if a dozen toddlers had been left unattended for a week! And NONE of the TVs even had CABLE TV -- in 2021! NO maintenance, NO care, NO resolutions from these people. All you'll get is apologies and no results from these wannabes! Stick with AirBnB and others if you want to deal with decent people who care about their customers and their brands!

We had a wonderful stay and fell in love with the property. I’ll be honest, I’m not sure where some of the ratings I saw came from… During our stay we had a couple of questions (paperwork and wifi) and quite frankly Turnkey was more than responsive by phone, text, and email. Their agents were on point, handling our questions, and following up. The property wasn’t perfect, but what property is? It was clean, lovely, and offered the amenities we looked for. We most definitely will return and appreciate the turnkey team!

The rental could not have been cleaner or better prepared. It was spotless. There were plenty of towels and wash cloths, dish detergent, and even a reusable coffee filter for those of us that forget that one item. I highly recommend this property and TurnKey. I was happy to be able to reach someone by phone, text, or email. They were very responsive.

We booked a house with this company many months in advance, and out of the blue they sent an email cancelling the reservation. We have yet to receive a refund and their customer service does not pick up the phone. We are now paying more $ for a worse house and TurnKey does not respond to our calls. STAY AWAY!!!!!!!

Beautiful property. Great vacation. Turnkey was really good to work with.