Trustedreviews Reviews

Really impressed with the comprehensive review management tools. The automated response features save us hours each week.

The service does what it promises and their team is knowledgeable. The onboarding process was smooth and they provided good training. My main issue is the pricing - feels a bit steep for smaller businesses like ours. The basic plan lacks some features that would be really useful.

Had high hopes based on their marketing, but the reality didn't match expectations. The platform feels outdated compared to competitors, and we experienced several outages during our trial period. Customer support was helpful when available, but response times were inconsistent. Decided not to continue after the trial ended.

While the platform has some useful features, I've encountered several technical glitches that required support tickets to resolve. The response time from customer service is decent, but not as fast as advertised. The review aggregation works well, but the filtering options could be more sophisticated. It's an okay solution but there might be better alternatives out there.

The platform works adequately for our needs, though it lacks some advanced features we were hoping for. The user interface is straightforward but feels somewhat basic. Customer support is responsive but sometimes seems to lack deep technical knowledge. It's an acceptable solution but not exceptional.

Been using Trustedreviews for our company's reputation management for over a year now. Their platform is intuitive and the customer support team responds quickly to any questions. The analytics dashboard gives us great insights into customer sentiment. Only minor complaint is that some features could be more customizable, but overall very satisfied with the service.

What sets Trustedreviews apart is their customer service team. They're genuinely helpful and go above and beyond to solve issues. The platform itself is robust with good customization options. We've been able to streamline our review response workflow significantly. The only downside is that some advanced features require a learning curve.

This platform has completely changed how we handle customer feedback. The automated alerts help us respond to reviews promptly, and the sentiment analysis gives us valuable insights. Setup was straightforward and their support team walked us through everything. Highly recommend for any business serious about managing their online reputation.

Been using this for about 8 months now and it's been largely positive. The automated review invitations have helped increase our review volume, and the response templates save time. The analytics could be more detailed, and I'd love to see more social media integration, but it covers all the basics well.

Works well for basic review management. The interface is clean and easy to navigate.

Reliable service that helps us stay on top of customer reviews across multiple platforms. The consolidation feature is particularly useful for our multi-location business.

The core functionality works well and we've seen an improvement in our online reputation since implementing their system. The reporting features are detailed and helpful for tracking progress. However, the mobile app could use some work - it's a bit clunky compared to the desktop version. Also wish they had more integration options with other business tools we use.