Travel Trolley Reviews

After booking and paying for a ticket to Cape Town, South Africa, I received an email to say there were no available seats and your account will be reimbursed! I totally freaked out!!! I called the customer care line and poor Spencer answered my call! What a lovely guy! He was SO helpful! He rebooked my flight after searching for tickets at a similar price! He spent 50 minutes on the calk with me, explaining everything. He was so kind and patient. He stayed on the phone until I could confirm that all the booking was correct. This morning he resent the invoice and eticket. He's a credit to the agency. THANK YOU Spencer!

Nice to talk to kunal

helpful and good communication

Mr Spencer was very polite and helpful Patiencenly he answered my questions.

I Just booked my flight through Skyscanner, which sent me to Travel Trolley. I was a little wary after reading some bad reviews, but it was great! Way cheaper than other places, got a confirmation email saying my e-ticket would be there in 48 hours, and it arrived in two! Checked Emirates with my booking ref, and boom – all good. So happy!

Don't even deserve 1star this time I had booked the flights with travel trolley before but the experience I encountered this time was the worst. One of the customers support name Andrea not sure if thats her name spoke to me. As a customer service here voice should be clear to me but it sounded like windy where she was talking and on top of that she was so rude in her talk didn't even consider what a person is going through she should be polite to everyone as a customer service sorting out my thing is way far and on top of it she just hang up on me. Wasted my time I won't be booking any travel plans on this website ever again and I won't recommend this website at all.

This is 2nd time I received my flight ticket through Mr Kartik who is very professional, well knowledgeable and very helpful. I will definitely continue my any flight ticket from Kartik (Travel Trolly).

Aarav was very helpful and patient with us sorting out couple of tickets

Rachit was really helpful and patient. Sorted my ticket reschedule within 24 hours. Thank you Rachit!

It's a scam. They charge u extra so that u can cancel anytime. But when I cancel, u come to know that there's no way they will refund u even a penny. They have so many hidden clauses and fine print that u will be shocked how they could even think all that. Even when u somehow fulfill all the requirements for cancellations, they will tell u to wait for 2 days before final decision on your application to cancel and refund. And they say that they don't have any info on your refund since that's seen by some third party like refundable.me and they don't have their contact details. Overall they charge u extra for nothing. Money grabbing scammers. Me and my partner were infected with viral flu and they advised us to either fly or cancel and lose hundreds of pounds even when we had paid extra charges for a "full refund in case of emergency". They don't care about their customers at all. In our case they would rather infect the whole flight than refund the money. Pathetic people

The person helping me book the tickets was extremely helpful.

Aarav was very helpful and helped process a cancellation of my flight due to a difficult family situation. I appreciate his time and care on this matter.

Staff Kartik was helpful and responded very quickly. Things are getting sorted out within 2 days, absolutely recommend choosing Travel Trolley for booking flight tickets.

It's a great, and Ayushi ,she give me a great deal.i am very happy, Thank you so much Ayushi.

They will INCREASE the price AFTER you book or demand cancellation charges. They insist this is not their fault and that this is dynamic pricing, but I have checked elsewhere that this is just blackmail. Once you book with them, they will raise the price, saying that's dynamic pricing.

My booked flights had a schedule change by the airline. i was contacted via both email and telephone and updated efficiently. Thanks Rathika

scam workers at travel trolley. I booked flights with this company. I inserted the correct names and pre fix. But lo and behold when they sent the confirmation, my name had a mrs in front of my name and not mr. I know i didnt do this, i always quadruple check. So i phoned them. as soon as the indian accent started talking all over the place i knew what was coming. apparently this was a massive mistake on my part and i would be refused entry onto the flight, but hey the guy was feeling helpful and could change it back to mr after speaking to his manager at a charge of £500. or something silly like that. mr couldn't just be clicked on from the drop down menu. nope. it was a massive inconvenience to them. he needed managerial approval, £500. and threats of refusal to onboard by the airline. So i called the airline directly. told them the situation. it wasn't a problem. I can board as long as my name is correct. im shocked that even in an actual legit company, the indians cant help but try and scam us. never using again.

gulf changed our flight and put us on separate flights 36 hours later. I had to call the agent travel trolley/southall travel 4 times and was repeatedly promised callbacks which did not materialise. Calls mysteriously disconnected, advisers lied to me, say no more, never again Gulf air or this shower Jyant, Dimple, Waseem and Tammana all seemed to be quite put out when I asked there names and when I couldn't quite follow and asked them to spell it. Such common names FSRRIM

Kunal was very helpful

Kunal is very kind he handles very nicely he's sch a gentleman really appreciate, thanks kunal