Travel Trolley
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It's a scam
It's a scam. They charge u extra so that u can cancel anytime. But when I cancel, u come to know that there's no way they will refund u even a penny. They have so many hidden clauses and fine print that u will be shocked how they could even think all that. Even when u somehow fulfill all the requirements for cancellations, they will tell u to wait for 2 days before final decision on your application to cancel and refund. And they say that they don't have any info on your refund since that's seen by some third party like refundable.me and they don't have their contact details. Overall they charge u extra for nothing. Money grabbing scammers. Me and my partner were infected with viral flu and they advised us to either fly or cancel and lose hundreds of pounds even when we had paid extra charges for a "full refund in case of emergency". They don't care about their customers at all. In our case they would rather infect the whole flight than refund the money. Pathetic people