Travel Trolley Reviews

I had an excellent experience with 'Travel Trolley' to book my flight tickets, and I’m particularly grateful for the superb support provided by 'Spencer'. He went above and beyond by patiently listening to our concerns and understanding our expectations before assisting with the flight booking. His personal touch and attention to detail made the entire process smooth and stress-free. He put in his best efforts to find the ticket at best price for me. Spencer’s efforts and time are deeply appreciated, and his exceptional customer service truly stands out. Thank you, Spencer, for your dedication and support!

Booked 3 flights to Mexico , my email that I booked the flights with is no longer accessible I called and told them I need my flights details and all further emails sent to my new email address. They told me on the phone that I will receive an email within 24 hours and I still haven’t received the email

Ratika was very helpful gave a reasonable price too. Thank you

The airline cancelled my (direct) flight 18 hours before departure; they instead offered a flight with a stop that would arrive 12 hours later (ridiculous service by BA too)! The agent did absolutely nothing to help; they dimissed me and said that BA wouldn't accept any change requests. I then called BA directly and sorted out an earlier flight myself. In short, the agents are useless and by trying to save a few pounds on the price of the ticket, I compromised on the service/peace of mind. Never again.

Complete rip off, they lie about airlines putting the price up.

Very helpful lady called ratika, responded to my request straight away.

Don't recommend. I booked a return flight. Wanted to cancel less than 24 hours and paid £10 policy for cancellation. They refused to refund. Would only refund £30 from £650 flight. AVOID

This is Lokesh. My experience with Travel trolley has been excellent. Ms. Ratika assisted me professionally with modifying my flight booking. Thanks Ratika for your time.

Time saving

very bad services

That was a great help yesterday. I was really tensed due to wrong name that I entered while booked the tickets however, Spencer did a great job, renamed correctly and finally my family could travel together.

Great service

Great customer service .

First time we used them yesterday, booked five flights paid over £5600, got email confirming booking, they took the money. Less than an hour later, an email stating booking cancelled due to seat availability??? They said I would get my money back within 72 hours. So no flights and no money to book somewhere else. Contacted them next day, Seats were still available, but they wanted over £700 more.

I needed to add a child to my booking. As soon as Parag answered the phone he had all the details to hand and the whole experience was very easy.

Pranav has been very helpful and listened to our issues with understanding! Will book from them again!

I have used Travel Trolley before and was completely satisfied, but everything ran without a hitch. This time there was a hitch and initially the agent who answered my call was less than helpful. But with a bit of pressure put me through to Norman who resolved the issue quickly and effectively. I would always use Travel Trolley in the future but I gave four stars because of the initial agent who needs/needed more or better training. Norman was first class 😊

What a wonderful website to book the flight tickets people are so lovely who all are working in travel trolley especially Norman who helped me out in every situation and got a airport lounge excess as well!! Thankyou Norman

horrible company ! says £60 for transfer a name on a flight booking and then they charged me £260 plus taxes costing 497 ! how do they make these pieces up ! over 8 weeks before i fly and they told me at first i couldn’t i would have to cancel my booking and book another flight so would of lost £1100 but instead now they have let me do a name change for £497 which is ridiculous ! should of been £60 max ! scum of the earth company ! the guy was arrogant and rude and would put me on hold without telling me he was going ! terrible customer service and robbing *******

Amazing services by Kunal