TicketsOnSale Reviews

The prices were 4 times the cost of purchasing at the event in Fort Worth Stockyards. Our tickets were changed which split our group up into two different sections across the arena from each other. I was advised of the change but not that we would be split up. I will never use this service again.

Straight fraud! My card was charged for tickets I didn't purchase. I contacted my credit card company, of course they asked that I try to resolve with vendor. I reached out to them notifying them of fraud and this was part of their response "We understand that you think this was fraud so you have filed fraud with your credit card company. Rest assured, we will help you with the best possible resolution for your concern. We would like to inform you that disputing the charge is not guaranteed to end in your favor and is a process that can take anywhere from 6 to 8 weeks. The bank will contact us regarding the dispute and your order, at which point we will respond with our Terms and Conditions, which you agreed to upon purchase, and any necessary information regarding your specific order..." A few back and forth's later they basically said "go away, we have your money" "We understand that you claimed that this is a fraud purchase. However, nothing on the order indicates that this is a fraudulent purchase. Due to this we're not able to offer cancellation. We highly suggest coordinating with your financial institution for further assistance on this. "

Sham organization. I ordered a ticket to an exhibition baseball game for $45. Their service fees were $20 more than the $45. I never got the ticket. Their impossible to reach by phone or electronically. Stay away from them.

Bought a parking pass. Got a ticket from the garage they told me to park at. I spent a half hour on the phone with them. They could not resolve my problem so I ended up paying for the ticket and them for a useless parking pass.

AVOID AT ALL COSTS. If possible this would be a negative star review. This company permits resellers to post and sell fraudulent tickets that are not in the resellers possession. By all appearances you seem to be buying directly from the venue only to be redirected to this junk site. They allow fraudulent vendors to sell tickets that are 1) not on sale at the given venue (not even pre-sale) and 2) not in the possession of then reselling vendor. You will pay significantly higher than face value AND others and 4x the fees paid through Seat Geek or other resellers that are not transparent and you will NEVER receive the tickets. This happened to me and fortunately I had paid with PayPal. When I realized the company was committing fraud, I escalated through PayPal with my documentation from TOS, the venue and the bogus reseller claiming they shipped tix via UPS when this is an electronic ticket only venue and received a ruling in my favor and a full return of the $1k I had paid to these thieves and their vendors. Hazarding a guess this organization is doing nothing but selling your email and info to unscrupulous third parties. Within a day after I completed a purchase the email I used was repeatedly attacked by global bots attempting to log-in. I had to change email aliases and all contact information on my account, almost 4 months later when I occasionally flip it back the attacks are still happening. There was never an issue with the address prior to this purchase. They also lie about covering the sale through Allianz Global. I purchased "protection" and found out they have no relationship with TOS or any unsupported reseller.

●■●BUYER BEWARE!!! I'd give them zero stars if I could. This is a third party website. I thought that I was on Brown County Music Centers website and thought that I was purchasing from them. Concert gets postponed (due to the entire town being without power) and I traveled to see this show. I'm a nurse and the only nurse scheduled until 8pm on the rescheduled night! No way I could drive 2 hours and make it before the Roadies were finished packing up. The box office was issuing refunds. Ticketmaster was issuing refunds. All I get is "sorry-unless it's canceled we won't give you a refund". I have no idea how I wound up on this site, but you can believe me when I say it'll never happen again.

Unknowingly bought from them believed I was purchasing from the venue. Months later I have not received my tickets, says they will release the the day before an only once they receive them. I have to travel to the venue and do not know if I have a ticket or not.

I tried to simply purchase tickets to a local event. You set up a redirect that made it appear at first glance I was dealing with the event site ticketing. I proceeded to purchase 4 tickets (for friends as well). Within an hour I realized from visiting the site of the entertainer that the $395 I paid you I could get for $138 all fees/taxes included from both them and the REAL event site. It was then I realized I had been taken and immediately requested to cancel the purchase. I was effectively stonewalled for nearly a half hour. I then attempted another avenue which I guess generated this response. The idea that you work with large scale scalpers to be the middleman protecting those scalpers to resell to often unaware victims is abhorrent on its face. The fact that you don’t respond and refund in a timely manner is also indicative of your amoral behavior. I filed a case with ApplePay and spoke to someone in their finance department. I said to her that if tickets on sale were unwilling to cooperate that ApplePay should reconsider being associated with a scam business such as yours. She said she’s had complaints about your business before and agreed. Your Google Reviews are a 1 out of 5 for a good reason. Please proceed with the refund. Thank you, Leonard Avril

If I could give less than 1 star I would. They post a smaller price until the very last second then hit you with a larger one after a very unclear price breakdown. Feels borderline criminal. I called immediately after because the ticket I bought wasn't even on presale to the public yet, which I didn't know, and because I was charged to much. The operator on the other side was not helpful in the slightest and just kept repeating from a script. When I asked to talk to someone who could help, they refused. I asked three times and was refused every time. This site is not worth your time, and should be investigated.

Horrible experience! It’s a bait and switch type operation. They will post tickets $4 “plus” dollars below their competition. Once you select tickets, their site will reflect only the ticket price times the number of tickets. Once you purchase, only then are you presented with a transaction total and a total that you will not recognize. Should you call them immediately afterwards to try and cancel the transaction…,,forget it…..all you are doing is “wasting time”.

This site is a very dishonest site. They charged outrageous fees for tickets that could have been bought on legitimate sites for 1/2 the cost that I paid. They went as far as saying that I should hurry because the tickets were almost gone. Of course there was no way to cancel the order less than a minute after the purchase. I will be disputing these charges with my credit card company.

The worst experience of my life. Poor instructions, fishy service. I am still not sure if I will receive my tickets.

This is a premium price scam website. It got my geriatric mom who was trying to go to the Houston Rodeo. She never got the tickets. It is fraudulent. Fortunately she called me and I got involved. I contacted my bank to dispute and get the funds back after nobody could help me access the tickets I purchased. Don't buy from here, go to an official dealer. This is a scam company that should be in jail.

Was in hurry to purchase tickets for Eric Clapton in Boston.hit wrong website Paid $600 ...when I realized I hat that was way above market!went directly to seat geek and paid 209 less for similar view.When within one hour I tried to cancel was told it couldn't be done.put in dispute with credit card

The tickets we purchased were double the actual tickets. Plus a service fee.

Bought tickets for Atlantic City Boardwalk wrestling State Finals. Purchased on March 2, 2025. The event is tomorrow 3/08/25. My seats were sold to someone else. They offered me worse seats as a replacement. The tickets were never emailed to me, and when I tried to cancel the tickets - they told me I couldn't (even though I spent $14 extra for Insurance in case I cancelled for any reason. Company is unethical at best, a scam at worst. Getting in touch with a live person is very difficult.