Lube Mobile Reviews

The alternator on my 2004 Ford Focus died last night, leaving me (literally) in the dark. A call to Lube Mobile in the morning provided us with Connor the young mechanic. He skillfully removed the old item and then replaced it with a brand new one. He was very competent, polite and enthusiastic about his work, keeping me informed of what was happening. Many thanks to him and Lube Mobile. Back ready for the road in a short time. Very impressive. I will be back !!

Couldn’t be happier, super easy to make a booking on the website, excellent communication, especially from Roshan(A73), who turned up on time, was well presented,polite and knew his stuff. Car had a new alternator and was running within an hour.

Colin Van H126 an absolute legend. After being stuffed around by dealers and stuck in NSW trying to get back to WA with a broken wheel bearing. Colin came to us Easter Saturday and got the car fixed so we could make our way home. He was friendly, compassionate and professional. Just what these stressed travellers needed!

Used service 13/04/2022 Lovely, polite mechanic Kudz who explained and attended to the work as planned.

Missing bolts out of 4wd selector then check 4wd light there denying the check 4wd light only went in for A clutch replacement spent weeks with them to get more problems had mechanic come out today to put 2 bolts in and call Justin but Justin wouldn’t Answer him either

Second service with Luke (Van LF02) and so happy with the job! Went above and beyond and, as always, was friendly and more than happy to answer and questions and explain the work. Thank you :)

Years ago I used to use them quite a bit. A bit pricey, but gets the job done. However, my latest experience isn't the greatest. I own a turbo charged performance vehicle. They wanted almost a thousand dollars just to try and diagnose the issue. Without no guarantee that they will find anything. Instead of trying to fix the problem I asked to sort out, seems they are more interested in trying to get me to change the engine as a whole. Seems they have decided to follow apple's lead and make every issue, seem a big issue. Like if you have a broken button, change the whole board. I'd you have a sensor issue, change the whole board. Except what ever issue you have, you will need to change the whole engine. Not to mention he spent alot of time on the laptop trying to find out where certain parts of the car were. In the end, I just paid for the attempt at diagnosis and flush out the oil. Which was 300 already and then they towed back to their place and fiddled some more for another 600 for another couple hours of fiddling without finding out anything definite. However, had to pay for another oil change once again which made the oil change prior pointless except to charge more money as he already knew he was going to take it out back at their place. Seems that each oil change charged at close to about 130 dollars on top of the initial 15mins charge of 125 though they said it was going to be discounted to 85. Seems that was B.S. Then tried to pressure me to change the engine for around another 3.5k plus labour which would be at least another 1000. I said I don't need a perfect new engine. I just need it to run a few months. It doesn't have to be perfect. Just run. In the end I just paid for all the the playing around and took my car back as it seems they are now following a script like apple does. Sorting out little individual issues is no longer their thing anymore if they think they can squeeze a new motor out of you. Funny thing is, I asked ten other machanics to diagnose and quote for the problem and it ended up costing a couple hundred for a new pressure sensor. That's it. Very disappointed and a very costly disappointing experience. I truly believe they thought they could squeeze as much as possibe as when speaking, they mentioned what they COULD CHECK to see could be the problem, and the sensor came up, but then he got the idea of changing my engine and didn't look into that or any of the other common issues like the sensor and pump and instead was trying to find things to persuade me to change the engine.

My prado was serviced last month and had the brakes changed also. The mechanic had to come back out as he didn't adjust the handbrake correctly after putting the new brakes on. I have young children and a disability support worker, so i use my car a lot and could not have clients in my car as This was a major safety problem not being able to use my handbrake and I lost income due to this mistake. it took him nearly a week to come back out to rectify it. The past few days I noticed that my oil light flicking on and off. I popped the hood yesterday to discover he never put the oil cap back on. My engine bay is now covered in oil and the oil level was below minimum and I have been driving for quite some time with the oil cap off without even knowing. Im lucky the car didnt break down. I called and requested that they come out to fix the problem. They are coming to my work on Tuesday to attend to the car. Yet again 5 days after the problem was brought to the companies attention. I have a feeling this won't be the last issue to arise from this service. I called lube mobile to ask what oil they used in my car. A message was sent to the manager requesting that he call me ASAP to let me know. I am still waiting for that call... I put a small amount of oil in to get me by until Tuesday. I hope nothing happens between now and then and I hope no damage has been done to my engine.

My car was booked to for a service between 12&2. In the past the mechanics has arrived no more then 30 minutes past the given timeframe. However yesterday It was 1.50 before I rang the main phone number to enquire only to be told the mechanic had been dispatched and on his way. I was also told the said mechanic would call me when he was on his way. Within minutes I receive a call from mechanic telling me he was another hour and and a half away. He eventually showed up at 3.45 with no apologies or explanation for being late. The service was complete within an hour. So yes I am extremely unhappy with the situation when clearly there has been a lack of communication between the despatch centre, the mechanic and the customer. I will definitely think twice about using lube mobile in the future. An apology might have gone a long way

Have used Lube Mobile and Daniel on two occasions. Both times the work was excellent. The problem was easily explained with no unnecessary work to be carried out keeping the cost down. Happy to use this service again.

Lube mobile mechanic was going to rip me off and pocket 300 dollars.. I needed brake pads and rotors for my 2 front wheels. He rang repco and he told me that the cost will be 1200… unknowingly I agreed. In the meantime when he went to get the parts I googled the price and waited for him to come back. I asked him again the price and he panicked… I knew how much they were worth and he actually bought the parts from Bursons… he kept the REPCO price on the bill which was 300 more.. if I didn’t check I was going to get ripped off big time… I’ve been using lube mobile for a few years now but after this never again

I needed a air pump on my land cruiser I rang up and gave the lady my number plate and vin number she said ok it will be $700 the day comes around and the mechanic told me that I booked my car in wrong and the quote went up to $1800 as my timing belt needs replaced ( it was replaced 1 year ago so no it doesn’t) so he Quickly changed the price to $1100 I said what he said it was because I booked my car in as a 4.2 not a 4.7 I informed him that I gave the lady my rego and vin and he said no you didn’t ( I should have said go away there but I needed my car ) so ok by the end of the day it was still not fixed he told me he had to get another part and will be back the next day anyway 3 days later I had enough and rang the office and then he came out and made me start the car and I did when I did because he didn’t do things up under the bonnet my fan belt got shredded he said it’s ok I will fix I know it’s my problem as my dad took over and then he fixed every thing 1 week later he rang me and told me I still owe $118 for the fan belt please just don’t bother with them

I recently had a leak in my car. Sean came to inspect and quickly found the issue. He was extremely timely with his work, communicated well and very friendly. Definitely recommend Sean to repair your car 🙌🏼

I needed a battery replacement done on a VW Golf. I got quoted $459 which I was totally ok with. Upon my mechanics arriving the quoting system made an error. Total cost will be $710 instead. This was much more than my quote and I wasn’t comfortable going ahead with the service. My mechanic was amazing he explained everything and why the individual battery was so expensive however I still didn’t want to go ahead. Didn’t have to pay a call out fee, they were really understanding and sympathetic too. I will definitely use them again for something down the track

Thanks Sean(V21) for promptly showing up and for a job well done. Too easy from my first ph call to completion of job. I highly recommend Lube Mobile.

Called 1300 no atleast 6 times. Phone rings out without voicemail. Lost sale Followed up later that morning. Thankyou

Excellent service! Steve came out within 15 minutes of me booking a tyre change. He was extremely professional and went above and beyond. He found the cheapest price and kept me informed throughout the whole process. Would use Steve again!!

My god it was amazing work that was done on my car today. Staff was absolutely amazing did a 100% top notch job on my vehicle. Extremely friendly and was more then happy to explain what he was doing thoughtout the entire service on what he was doing to my vehicle. If anyone asked who to recommend it'll be you guys 100% of the time truly will use from now on. Cheers for today 100% amazing job.

Hi everyone, had Adrian from Lube Mobile come out and fix my car. I cannot speak highly enough about his work and work ethic absolutely fantastic. Highly recommend, will be using these guys in the future. Thank you so much. Jodie😊

Hi everyone, I was so thrilled with the serviced I received from Lube Mobile. The cost was reasonable and fair, the convenience was wonderful.......they came to me, I didn't have to drive around on a space saver the following day.......it was peace of mind for me. BUT the service was fantastic. The gentleman who came to repair, swap and change tyres was professional, friendly and efficient. He's name was Daniel and his customer services and kindness (he checked the pressure of my other tyres and explained everything to me), was the epitome of professionalism. I received my invoice and a text afterwards to contact the company if I had any problems. I highly recommend Lube Mobile. I have no hesitation contacting them again if I find myself in a similar dilemma. Angela