DONT USE THEM THEY DONT TRY FIX WHAT THEY BREAK AND COSTS YOU MORE TO FIX
Hi Kat Kat,
We're truly sorry to hear about your experience, and we appreciate you bringing this to our attention. This is absolutely not the level of service we aim to provide, and we understand how... See more
Lube Mobile is definitely one of the best and fastest car services. Mr. Kin was the mechanic in charge of my car issues, specifically with the brake noise and lack of stability; honestly, it has been... See more
I have used Lubemobile a few times to get my cars serviced never too impressed but this time it was next level unprofessionalism. The mechanic Lukas was extremely unprofessional. Did not inform what’s... See more
Very happy Lube Mobile and the work from Joel W28, was very knowledgeable and found several issues with my car and addressed them on the same day.
Car feels a lot better to drive on the road afterwar... See more
Neale & Sam did such a great job on my little charade. I know who I will be going to call next time I need any work on my car. Lube Mobile has had great service every time I've contacted them & cannot recommend enough.
Worst company ever, paid $700 to have problem fixed, didn't fix it, rang them back, they came next day and $500 later its fixed, I recommend do not use them, support ur local mechanic
I am an interstate visitor & I just wanted a tune up before my trip back to Tassie.Having used LUBEMOBILE many years ago when I lived in Sydney I had no hesitation in booking with them again.I received professional service from Bill @ Silverwater.Very punctual..rang beforehand to confirm & clarify time.Explained things well & gave me options whereby I didn’t feel pressured to choose more.Bill gave a good summary of service for my mechanics back in Tassie to follow up with. Highly recommended..a return visit if I ever need it.Thank you Bill.
I had only had my car (2005 Honda Jazz) a week and there was a problem with the engine missing intermittently and Dave explained everything in detail for me regarding the engine missing now and then. Gave me the bad news that all the coils and spark plugs needed replacing. He had to come back a couple of days later when he had the parts and fitted them. The car now drives like brand new thanks to
dave with his knowledge... Thanks
Colin of Van: H126 was punctual and professional, explaining clearly what work need to be undertaken on my car. Colin went above and beyond to ensure that my car was road worthy. I will definitely use Colin again in the future!
Johnny explained everything to us from what the diagnosis report was to showing us where about's in the bonnet that he would be working on. His customer service was on another level and his workmanship was on point! Lube mobile Perth,you have a great employee please look after him,it's very rare you come across a good mechanic with great customer service.
When he left after his job,my family said "What a awesome dude" god bless you and your family Johnny.
Thank you so much,you are appreciated
Colin from Newcastle is someone you can trust and rely on what an amazing person and what an amazing job he did they don’t surprise you with hidden fees and they deliver premium work.
Thank you Colin your now my new mechanic from no on see you at my next service
HIGHLY RECOMMENDED. JOB NUMBER 516181. ROSHAN CALLED BEFORE ARRIVAL AND WAS PUNCTUAL. VERY FRIENDLY PROFESSIONAL AND TOP QUALITY EXEPERIENCE SERVICING THE CARD. BILL WAS CLEARLY EXPLAINED AND WILL HIGHLY RECOMMEND LUBE MOBILE FOR ANYONE TO GET THEIR VEHICLE SERVICED. TOP MARKS FOR PROFESSIONAL FRIENDLY WORK
William in Q32 is the best. He's always on time and does a very thorough job. He always explains what he his doing and why. Always shows why things need to be replaced and shows the old part and the new part so you can see the difference. He is the best mechanic that I have come across and is now the only one I trust to look at my car. I have also recommended him to all my friends and family as a trusted mechanic. He spends the time to create a repore with the client while getting the job done in a timely manner. He is very professional about his job and the work he does.
Travis is a top mechanic, very polite and professional. I would definitely request for him next time I use lube mobile again. Had my car working within a few hours. I wanted to give him a $20 tip because he done a bit extra but he wouldn’t except. The last time I called lube mobile, the mechanic was real dodgy, so I was hesitant to use them again. But because my car wouldn’t move I had no other choice. Thankfully I got Travis, who was very honest and professional. Would definitely use lube mobile again because of him. Codi
Just wanted to thank Ben for his excellent service. Very friendly and explained the issue in simple terms. Came back on a Saturday morning due to the late call out the afternoon before. Much appreciated!!
All I can say is these guys have amazing service Allan came out to me today and did above and beyond service on my Toyota hilux did a very detailed video on everything he was assessing and explained again to me with what needs to be done his knowledge on Toyota's was great I will definitely be booking again and with flexible payment options it makes it stress free
Cheers again mate love your work
Ryan
A huge thank you to Brodie from LM in Canberra. His professionalism, knowledge and honesty helped to identify serious issues on a lightly used vehicle bought from a reputable dealer. Thanks to Brodie’s work and help in writing a comprehensive assessment during a routine service, the bald tyres and busted shock absorbers (despite the dealer providing a roadworthy) have been fixed. Thank you Brodie, you are a lifesaver!
An excellent and efficient service. Communication was excellent, quick response time and friendly informative operators. Quote was accurate and reasonable for the works carried out. Mechanic was on time and efficient as well as polite and informative. Will be happy to use this company again. Satisfied customer.
Long weekend and desperate for a mechanic. They popped me on the stand by list and within an hour had booked me a mechanic. Nabil came and replaced my alternator quickly and efficiently without any hassles. I would absolutely recommend Nabil and this service. Thank you!
Called lube mobile to have my car serviced. Two weeks later started having issues with my car. Called them again which they charged $400 to clean parts of the engine. Works carried out did not fix the problem. Charged me an additional $1287 and said this will fix issue. After replacing part issue was hot fixed at all. Then was quoted an additional $1000 to attempt to repair. Took my car to a local mechanic who fixed within an hr and didn’t charge as felt sorry for us. Would only recommend lube mobile is you would like to be ripped off. Cheers Mirrabooka rd
Based on analysis of 189 reviews rated 1-2 stars for Lube Mobile
Customer service83 mentions
“Hi Kat Kat,
We're truly sorry to hear about your experience, and we appreciate you bringing this to our attention”
Charges55 mentions
“Not happy with the egr cleaning service on my mq triton By van m37
His compressor wasn't working to spary the chemica...”
Payment issues44 mentions
“DO NOT USE LUBE MOBIL
Last week i had trouble with my car, the electric brake just would not release, i rang NRMA R...”
Pricing37 mentions
“Over priced on every aspect”
Defective product12 mentions
“Very unreliable”
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Lube Mobile is a mobile car service and repair provider operating in Australia, specializing in bringing expert automotive care directly to customers' locations. The company offers a comprehensive range of services, including mobile car servicing, battery replacements, and repairs for mechanical, electrical, engine, and exhaust issues. Customers can conveniently book appointments online, allowing qualified mechanics to perform necessary maintenance and repairs either at home or at work.
Targeting vehicle owners who seek convenience and quality, Lube Mobile serves a diverse clientele, from everyday car users to those requiring pre-purchase inspections. All services are conducted by fully qualified professionals using high-quality parts and equipment, ensuring that customers receive reliable and efficient automotive solutions. With a commitment to customer satisfaction, Lube Mobile aims to simplify the car servicing experience by providing on-site support and a nationwide warranty on parts and services.
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Review summary
Lube Mobile receives a mix of reviews, with many customers praising the service provided by individual mechanics, highlighting their professionalism and efficiency. Reviewers frequently mention positive experiences with technicians like Mohit, Joseph, and Amir, who are noted for their helpfulness and thorough work. However, a significant number of complaints focus on issues with service quality and perceived overcharging, with some customers feeling taken advantage of or reporting that repairs led to further problems. Instances of rushed inspections and miscommunication about service times also contribute to dissatisfaction. While many appreciate the convenience of mobile service, the negative experiences regarding mechanic reliability and pricing practices cannot be overlooked.
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