Lube Mobile Reviews

Been using the service of Lube Mobile for a number of years. Built up a nice relationship with mechanic and he has been most helpful until now! I needed some brake work done so was told an estimate at last service so duly booked the job. On arrival today, he advise me of an $80.00 surcharge. First thing I knew about it? When questioned he was most unapologetic. Seems these guys are like the majority of trade. Take advantage of the ignorant ( in regards to mechanical issues!) Try and get away with what they can. Beware!

Nik found the problem immediately ordered the part then came back today to fix the car and service it. I am so very happy with the professional way he worked and the account was three hundred dollars less than quoted. Efficient, friendly and professional I love that they are mobile and I don’t have to sit in a mechanic’s office while the work is done. I will certainly be using them in the future. Thank you Nik and the very pleasant phone operator I spoke to.

had sean come out to look at my jeep stuck in gear he was great helpful and informative bloody legend an he fixed my problem cheers mate

Christopher came out and had a look at my car for me as I am a stress head. Turns out was just the aircon expelling water due to the hot weather. Was really great service and good to know I can rely on lube for future services and repairs service was speedy thanks Christopher!

The mechanics were friendly, knowledgable and clean. Gave me some great advice, explained all the details and got the job done.

The customer service from start to finish was perfect. Thanks especially to John at the call centre, and Banjo who carried out the repairs. You both did everything you said you would, as well as being jovial and friendly. The quote and repair on the brakes was made seem so simple. But I know it wasn't. And it was ridiculously hot out too.

I had these people come out and 'try' to fix my Hilux. $250 it cost only to break down again the next day. Its amazing how spraying a little 'Start You Barstard' into the air filter only starts the vehicle for a few minutes. It does not fix the issue. Car broke down the next day when my wife was taking my daughter to work. Fortunately it broke down on the opposite side of an intersection from West Ipswich Beaurepaires. The young guys there came to my wifes rescue, pushed the vehicle across the intersection and into their workshop. They found the issue in less than 5 minutes and had it back to us by the next day for less than we were charged by Lubemobile. The only result I now want from Lubemobile is for them to refund my money and one tow truck fee of $150. There were actually 3 tow truck incidents, the first when the car broke down, (not Lubemobiles fault), but 2 after. One the next day and one later when the mechanic called and told me to do something, which of course didnt work. If you want work done and you are in the area, call Beaurepaires West Ipswich as they actually know what they are doing. Also, the Lubemobile managers promised to call me back but that was now 2 months ago and im still waiting.

The alternator went on my jeep wrangler 2.8l crd 1 day out from Xmas. Not an easy part to find, RACV basically told me it was too hard for them as did several local mechanics. I was looking at going through to 2nd week of Jan without a car. My Lube Mobile technician Benni, hunted the part down, picked it up, and installed it by the 30th. Great service and a great price by the way.

Mathew T48 is amazing. Very knowledgeable and did a thorough service on the car. He is friendly and I will definitely use Lube Mobile. Efficient, Super customer service 👌

Saved my day. Very professional and experience mechanic specially Andrew from Victoria south East. VAN PF24. He is very confident and knows what he is talking about. He arrived on time and did all checks on my Nissan maxima found the issues in my car and discussed the procedure and the cost involved and the time needed in advance after agreement He started and fixed as he told me earlier job done 100% Test drive and big smile. I recommend these guys for sure. Thanks Andrew you one of the best mechanics I dealt with In a long time.

I just had my car fixed by Jeffrey Van T63. I am so happy with the job Jeffrey has done. He is a kind caring man a true professional mechanic and he explained everything he did to my car and showed me the old parts. I will be getting all my further work done with Jeffrey. Thank you again Jeffrey. Gwen Forsdike

A big thank you to Liam who came out to Warranwood to fix a water problem with our Commodore, he was punctual and honest with his appraisal of work required now and going forward. More than happy to call them again.

TLDR: My appointment was rescheduled, my car was wrongly diagnosed with $800 worth of parts instead of $50 hose, and the mechanic left a wheel nut loose on my car, which is dangerous and unacceptable! They also charged me $230 for the privilege of all that and ended up only adjusting my handbrake (my wheel now squeaks too, which is a random bonus extra!) What started well became a long, terrible experience. My car's handbrake wasn't working and then my brake pedal started going all the way to the floor, rendering it undriveable. So I booked lubemobile that night for the next day while I was working from home (my one day a week). The call out fee was on special for just $90 and they said it often included basic repairs, so I was happy to accept. Then things started going down hill. They called to reschedule as they had a mechanic go home sick, so rebooked me for the following day while I was back in the office, which was manageable but not ideal as I really wanted to be there. I said hi at 8:10 as I walked to the bus (they were booked to arrive at 8), and pointed them to the car in the carpark (town house complex). 9:45 they called to tell me they have had a look and the handbrake just needs adjusting (simple 20 min job), and my brake booster and master cylinder need replacing, as well as a belt tensioner and belt. Cost: $2100, with parts of $1100, and labour of $1000. I declined this and subsequently got the parts for $200 (second hand with a 2 week postage wait). The brake booster and cylinder went in within 30 minutes and installation was uneventful. We went to bleed the system, and the front right brake hose was gushing brake fluid (videoed), which should have been an immediate determination by a mechanic when making an assessment. We replaced the hose, and the issues have ceased. Curious about the quality of diagnostics by Lubemobile, we took the old booster in to get tested at a nearby mechanic (without biasing them!), and it was fine. They said they would never have recommended replacing it. So all's well that ends well...EXCEPT when we removed the rear left wheel to bleed the system one of the wheel nuts was loose (that wheel also now squeeks like they adjusted it wrong), and we spent $200 on unnecessary parts.

I WAS a regular Lube Mobile Customer. Booked for an 8am service. Just before 8am I'm left chasing them as I didn't get my usual text message saying they were on their way and was told a mechanic had not been despatched. I now can't get my car in anywhere for 2 weeks. Absolutely no customer service. I should of been contacted the moment you knew your mechanic wasn't able to come. Not left chasing you.

I had a problem with a service station over filling the oil in my wife's car. A friend said get Lube Mobile out to sort it out. I booked the service they came the next day. Austin came out to help us. He was on time, very courteous, very technically capable, he spoke to our mechanic in Sydney, took care of everything and gave us to information we needed to get back to Sydney. "who looks after the people who are bewildered when it comes to issues with cars?" Lube Mobile does! Murray from Balmain

Thankyou Corey for doing an honest and amazing job in such quick time! Came at 8am on the dot and was so efficient! I will definitely recommend it friends and family.The service was so convenient and I don't need to wait a week or hire a car ever again!

After numerous phone calls to find a Mobile Mechanic Today I phoned lube Mobile And was lucky enough to Have a Mechanic come to my Work in Stapylton to fix my car .. That Mechanic was Paul T53 .. Honestly his service and Manner were Amazing .. Such a credit to your company.. I will definitely be asking for him next time I need any work done ..

My daughter had her car serviced today. l spoke to the mechanic who explained exactly what he was going to do and at a great price. Service was timely and very professional. Would definitely recommend!

Excellent service. Booked online late friday came out saturday morning finished repair within 2 hours and reasonable price very happy with job done. Will use again.

Very professional and good value for money, Lube Mobile did a great job servicing my Ford Focus. The mechanic was aware of model specific issues, which was very impressive. I will be using Lube Mobile again.