Lube Mobile Reviews

The mechanic was nice and they called to let me know they were going to be late. My cars engine light came on - started jerking (automatic) then it died. I couldn’t drive it to the mechanic. And of course when the mechanic came, the engine started and the engine light disappeared. No ones fault and no one could predict that. And I know there’s a minimum charge just to come out and work for 15mins. But he didn’t do anything, yet still charged just over $97 to put the key in and turn over the engine. There should be a different fee or something if they can’t find the problem / fix it.

Brian (Van U02) delivered excellent service on my car, he was efficient, honest and professional, the job was completed quickly and to the highest standard, Lube Mobile is my number one place for my Auto servicing and tyres.

Mechanic arrived on time, quoted for a tyre change but upon inspection offered the cheaper tyre repair. This was done quickly and efficiently and at a very competitive price. All this from my own home.

Allan van s66! So helpful and patient in explaining what needed to be done and the cost. He serviced 2 cars which had not been seen to for a long time. Went above and beyond to ensure i understood and was happy with job! Will definitely recommend to family and friends! Very appreciative!

To say I’m grateful would be an understatement! Jourdin helped me out today! Best service from any mobile or non mobile mechanic I have ever received- he arrived in a timely fashion and even drove back and forth a couple of hours trying to fix my problem for me. Not only did he spend over 40 minutes trying to make a tyre fit on my stubborn rim but we encounter a dingo & he was ready to charge it if necessary! & then there was a massive storm & he kept on keeping on! Great bloke and great service! Thankyou again jourdin, your boss best give you a raise 🤍

Guys are really good. Had the pleasure to deal with Tim and Muhammad (Melbourne) on some warranty issues and they sorted it efficiently and with minimal fuss. Great job guys, will be using you guys in the future

Good experience all round. Mechanic arrived on time following appointment made on line, Service provided without problems. Issues were discussed and explained in a clear way without any reference to unexplained terms. Good communication. Positive experience all round.

Lube mobile Wagga Wagga awesome. Sunday I drove down from far northwest NSW & noticed brakes were metal on metal. Contacted lube mobile Monday morning 7:35am & a mechanic come to motel by 8:40am same morning. 6/12/2021 fitted new pads on rear of my car & checked front pads. Great service on such short notice. Well done Matthew from Wagga Wagga Top job, top notch service.

Job was cancelled 30minutes before booking time.

I booked a job for 12-2pm for a service and spark plug change. They strung me along from noon saying that they were still coming but couldn’t get to me until 1.30 Then as 2.30 comes and goes, 3pm they call and say they are still coming but have been held up. 3.30 they call me and say they can’t get the parts as it’s now too late. I mean they have only had this info since the time of making the booking so it shouldn’t have come as a surprise to them that they would need the parts. So now I’m stranded. It’s a commercial vehicle and this has now resulted in me having to cancel my clients and loss of income. If they had told me at 12 that they couldn’t make it I would have at least had some chance of finding another mechanic. Thanks for nothing and never ever again.

Very pleased with the service. Taylor arrived within an hour. He repaired my car and replaced a flat battery as well as other worn out parts that could have led to far more costly repairs. He quoted on all items and was very polite and professional.

Was told they would be able to come look at my car, I cancelled another car service group. Only to receive a call from lube mobile an hour after they said they would be at my house. Telling me they are no longer coming. It is now 2pm on a Friday.... pissed off is an understatement 🤬

After my car wouldn't start I was really stressed out so I called lube mobile, Jasbir arived on time and was really friendly he spent alot of time looking through everything in my car even showed me I had a gasket leak which my service machanic missed in the end he diagnosed the problem which was my imobilzer and my car is now back on the road I highly recommend this guy he is Profesional and knows his stuff thanks Jasbir and lube mobil

My 2009 Hyundai Getz is like a new car after the service and repairs done on it. The technician, Van K24, was superb! He explained everything that needed doing to the car and why the various parts must be replaced. I learned more about the workings of the engine, electrics etc. from him than I had learned in 55 years of motoring. His report on the work done was excellent, explaining everything done to the car and detailing the costs. He was patient, courteous and very professional in his approach. In my opinion, he is a credit to Lube Mobile. The price was excellent as well and was slightly less than my expectations given the work that needed doing. I have no hesitation whatsoever if recommending Lube Mobile to anyone who needs work doing on their vehicle. FH Para Hills

Called in for Gearbox fault but they replaced batteries in my car and cleared fault codes. Next day drove to Brisbane from gold coast and same fault appeared again upon calling them they said I have to get it towed now. Paid $1360 ($830 for batteries and they charged me $530 for replacing batteries and clearing fault codes)

What a great experience, what a surprise when Liam van K32 arrived at my home yesterday to diagnose a faulty fuel pump on 2008 Diesel Captiva. Neat, clean, bright & cheerful. Liam has a very pleasant altitude & disposition, he represents Lube Mobile in a very professional manner. He returned the following day with the correct fuel pump,fitted, tested, reset the computer & cleaned up. I am so impressed that I would like Liam to continue with the service of this vehicle in the future. I also thank the people in your call centre as they keep me updated on the progress of the job.

Absolutely appalling. The guy was supposed to turn up 12-2pm,FRIDAY after confirmation by phone the night before . He rang about 1.15 pm to say .. sorry can’t make it … can do it tomorrow !! I lost $400 pay for taking the day off .. He said could do it tomorrow… knowing there’s a surcharge for Weekends! Money hungry , unprofessional and when I spoke to the person concerned he was arrogant , flippant and kept saying .. offered tomorrow ! It’s a two way street… you book with a 2 hour window , the date is set … customers ALSO have commitments.. eg WORK … so if you can’t organisé à work schedule , allowing hours, as you do, leeway .. then ring up in that time frame to say can’t make the job , tomorrow instead .. knowing there’s a surcharge… then say that wouldn’t be charged … that’s NOT COMPENSATION FOR A DAYS PAY OF$400 and it appears you’re just in business to make money . A free service of what was required would have been A PROFESSIONAL AND BETTER CUSTOMER RESULT . Arrogant and unprofessional and will definitely inform others NOT TO USE YOUR BUSINESS To add, received a response from this company asking me to contact them , customer service AND I did immediately.. the person who answered said she’d ask the relevant person to contact me ….. and I am still waiting !!! Great customer service … NOT

I had Johnny come out to fix my car, he was on time, quickly worked out what was wrong with my car and fixed it for me no worries, I was extremely happy with the service he provided for me and he is an awesome guy as well, very easy to talk too and work with, so thank you lube mobile and Johnny for getting me back on the road so quickly, appreciate it, would recommend you to anyone 😁

We have used Lube Mobile several times for our car services and have been highly impressed with the efficiency and convenience offered. It's good to be able to be able to deal personally with the mechanic and have things explained.

Was recently charged $3500 for two cars to be serviced!!! Labour for 7 hours was $1500!! Benchmarked with Midas, Ktas, ultratune and prices average $125/hr. Contacted management to discuss and rectify. Eventually resolved miss charged rate ($175/hr noting a mobile service) but make sure you check quoted figures before agreeing to commence work.