Over a year ago
Someone always answers my button and follows up even if pressed in error.
Over a year ago
I made an inquiry on my Mother's behalf and ended up getting a high pressure sales call several days later. I made it clear, several times, that I would review the information (which I asked be emaile... See more
I don’t like the idea they don’t send an invoice before charging my credit card , also need receipt to claim on my taxes , I find the cost for seniors very expensive !!
I had a few accidental calls responded very quickly and am thankful it was only a false alarm.Call button on my lanyard is very sensitive,but am thankful for the quick response.. Trudy Hartlieb,Edmonton,Ab.
Very incompetent. The clerk asked me 15 times for my address and never got it right. I waited an hour for the EMT service and fortunately a neighbor came and called 911 for me. They arrived in 5 minutes. I could have died if I had suffered a heart attack. Needless to say, I'm no longer a customer of this company.
Based on analysis of 20 reviews rated 1-2 stars for Life Assure Medical Alert
“The single most annoying customer service in the country”
“System never worked correctly would go off even if my husband hadn't fallen, very difficult to turn off the sound”
“System never worked correctly would go off even if my husband hadn't fallen, very difficult to turn off the sound”
“The single most annoying customer service in the country”
“My wife called this company to get some basic information and pricing”
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Life Assure Medical Alert specializes in providing medical alert systems designed for seniors, enabling them to maintain their independence while ensuring their safety. The company offers a variety of products, including the Classic Home Medical Alert System and the Premium Mobile Plus Medical Alert System, which are tailored to meet the needs of elderly individuals who require immediate assistance in emergency situations. Targeting older adults and their families, Life Assure emphasizes its commitment to user-friendly solutions that facilitate quick access to help. The company operates without long-term contracts or hidden fees, providing a risk-free guarantee to its customers. By focusing on the unique requirements of seniors, Life Assure aims to enhance the quality of life for its users through reliable medical alert technology. For more information, visit their website at lifeassure.com.
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Reviewers consistently report positive experiences with Life Assure Medical Alert. Customers often highlight life, service, great, life assure. A minority mention drawbacks around call, device, called, unit. Overall sentiment is strongly positive with an average rating of 4.2 stars across 163 reviews.
