Learning People Reviews

Excellent Student Support I appreciated that the support team worked around my schedule to provide the help I needed. Despite missing numerous scheduled follow-up and guidance calls, they made several attempts to catch up with me and offer the pep talks and coaching I needed. I received lots of positivity and encouragement from my contact, Kylah, who communicated clearly, engaged with empathy, and understood my situation based on my schedule. I can say that I enjoyed such holistic support. I was offered proactive study strategies, customized assistance, and flexible support. I also appreciated that my successes were celebrated both in writing and during phone calls. It felt great!

Had terrible experience..I applied for a course at first, but couldn't continue or even finish the course due to financial difficulties...but learning people still require I pay for course I never did...now they have put my me under a debt recovery to pay for a course I never did .all because I applied at first...to an extent learning people have been taking money from my account monthly...for a course I never did ...for a course I never got any certificate for ....becareful they can t be trusted

I recently spoke to Learning People about wanting to complete some more training around project management. I had a really good conversation with Sam who took all of my career needs and aspirations into account. Sam talked me through my options and I decided to complete a package of 3 project management courses. The sign up was easy, but had all the information I needed. The support team couldn't be more helpful. The learning platform itself is far superior to others I have used. It is so easy to navigate, it's easy to follow and follow a natural pattern. I'd definitely complete more training with the company and couldn't be happier.

Every step of the way I have had someone I can contact for support, from career consultants to student advisors. It has been a lovely journey so far and it's good to know that I have a team on my back for support as I go through my Cybersecurity journey

Student care team is really supportive and helpful and they guided me through my journey of learning.

I paid for price 2 foundation, Agile and practitioner course and when I asked to book exam they said you need to get 80% pass in my practice get it. I passed at 70% and its way beyond the pass mark for the exams. it but they won’t book exam. Then I got busy with stuff and after a few months when I went and took the practise exams again, and tasked to book they said the exam edition 6 can no longer booked and they also will not pay back my money for services they could not provide. They said instead they will provide another course(not what I paid for , and the newer version exam fee is more and I have to pay more. Either of the options were not suitable for me and not what I paid for. They call every week to enquire but they never communicated this when they called. Also their live classes are all later night for New Zelalanders and they don’t have anything NZ friendly. I paid a lot of money for these courses and exams and they failed to provide service. Now they stop responding to my emails or pick phone call when I question them. Very unprofessional and been cheated of money I paid It is a true reflection of the service provided and being ignored. Its been a 10 days now since my last reply and they dont have curtesy to reply to my email. But once i give a public review you have time to respond to that because wany it known publicly. I will continue to pursue this legally and also continue my review of the services through social media and my personal and professional contact. The options provided to me do not reflect the money I paid for and I paid for a year for the course and exams. They call every week, but fail to mention about the change in circumstances and my options. Only after I asked to book exams did they reply about it. Further more the options as mentioned was not part of original agreement, so they should be providing reimbursement for the services that have not been provided as part of original agreement. I will continue to advocate to my professional and personal contact to not use their services, and share my experience with as many people as possible. Just because I paid my money fully doesn't mean you can ignore and not provide agreed services. Latest update: Its been more than 3 weeks since they responded to my email. But below they like to say in public forum that this will be resolved through proper channel. Ths shows that they only care to respond to review but actually do not care for students and only the money. Once you send the money they dont care. Cheats In response to review below they mentioned that this will be looked at but still havent received any response and they phone line always goes to voicemail and no one calls back even after leaving message. This validates my point that they dont want to resolve issues but they just respond to a bad review as though they are taking effort to resolve,

I am incredibly grateful for the exceptional advice, guidance, and support provided by Stuart Crang at Learning People. His patience is truly second to none, making every interaction a positive and productive experience. Stuart's attention to detail, especially regarding my LinkedIn account, was remarkable. He meticulously helped me optimize my profile, ensuring it stood out to potential employers. His expertise and dedication have been instrumental in my career development. I highly recommend Stuart to anyone seeking professional growth and success. Thank you, Stuart, for your outstanding support! Aurelie

My experience with Learning people has been wonderful and One stand-out experience for me is swift response to emails and enquires.

Very helpful support throughout. Shout out to Frederick who went above and beyond. 👍

I've been enrolled on The Project Management Pathway for around 6 weeks now, so I am still early on in my LP study journey. Sam went through all of My options with me before getting me enrolled and and advised me on the courses that best suit my career goals, as well as what was beat suited to my current skills and work experience. He has been an absolute legend! He's been there to check in with me a couple of times and reassured me that I am on track. He has generally made my experience so far amazing. I would recommend to anyone thinking of enrolling with the learning people to absolutely 100 % go for it. There is so much support and I can't wait to progress in my courses and start booking exam!

I have thoroughly enjoyed my learning experience with Learning People, the training platform is very professional, training content is robust and the student care team are very professional and responsive. I passed all my exams in 1 go!

I enrolled with the Learning People almost 2 months ago for my project management certification pathway. Jess made enrolment go smoothly and got me straight in to orientation so I could start straightaway. Throughout the course, my Student Care advisor Jessica has been instrumental! She has been so helpful and knowledgeable for every area of the course and made getting my exams scheduled super easy. The support from The Learning People has made this course go so well , thanks so much to Jess for being a rockstar and being the best Student Care Advisor ever!!!

With two more exams out of the four that I am scheduled to take (PRINCE2 X3 and one PMP), the process has been smooth sailing. The on-boarding was clear and Nicholas was excellent at explaining what was to be expected and addressed any concerns that I had with regards to the exams, proctoring, pass marks etc. I was also delighted that he was able to advise on available payment options which made it all the more flexible for me. The study is purely self paced, but Mikayla and Jessica are awesome when it comes to advising and addressing any concerns that I have. Even though my progress has been slower than expected due to work obligations, I am especially pleased that they have been patient. There is a plethora of resources on the various portals, plus the self paced lessons make it so that you understand the course material before taking the exams. With no work obligations I am fairly certain the whole program can be completed in under four months. Again, huge shout out to Jessica, she has been a Legend. Huge thanks to Mikayla and Nicholas, Class all the way for the rest of the staff too. So far, my experience has been a 5/5.

Learning people have been very helpful and communicating with me.

I went back and forth with the sales/onboarding team of the Learning People for 6-7 months before I finally took the plunge and signed up for the Project Management package. There was no pressure and rush into getting me signed up, so I felt comfortable choosing them as my course provider. As a career switcher, with no related work experience, the various teams I interacted with provided valuable advice and support at every turn. Catherine from the careers team was especially very receptive to my situation and touched in regularly to stay up-to-date on how I was progressing. The interview prep I did with her for the role I've now landed was also instrumental in getting the offer. I wouldn't have been able to do it without her encouragement! In fact, though it took me a while to earn my first certificate from the package, (PRINCE2 Foundation, APM PFQ, AgilePM Foundation), I got the job offer less than 3 months after I passed the PRINCE2 exam. I'm still working through the other 2 courses, but once I've completed those too, it'll definitely be a competitive edge for my CV. In contrast, I did have a difficult time contacting Student Care. Understandably, I was told they were going through an office move, but I got assigned to multiple reps, who stopped contacting after a few months, despite setting appointments. I'm someone, who prefers phone calls to emails, but the latter is probably the fastest way to get in touch with the Student Care team to be honest. With any kind of online course subscription, a high level of self-motivation and a clear set of goals are key in achieving success and getting what you paid for. So, it would be helpful if you have done your research beforehand, so you are realistic about what you can achieve with these professional qualifications.

My experience with learning people is a very new one however, first impressions really count and the team I have encountered so far have been awesome, very informative and supportive. Zack was the first consultant that started me on my journey. I had spoken to a number of institutions or course platforms before landing on learning people. It was Zack’s genuine interest in my future well-being and his assessment of my needs that secured my confidence to move forward with learning people. Zack then led me to Angel (her name speaks for itself), whose tutelage I am now excited to be under. Angel is also filled with an abundance of knowledge, guidance and has been extremely supportive. I look forwarded to the rest of my journey with the supportive, motivational and greatly enthused team at Learning People.

Mikki has been an amazing support and so helpful, easy to speak to and just all round he's the best! The course is well structured so I can do it around my work and has good flexibility for booking exams and taking them when I feel ready. Looking forward to continuing this journey and appreciating all the teams support.

I have had a first class experience with learning people and their staff with the outstanding support and understanding to re set up the course They are so easy to talk to with things like questions and how to use the platform while being patient and kind while working with you I would definitely recommend learning people to others looking to further their knowledge and skills as they are amazing in getting you settled and comfortable

I wish I had known how unreasonable their terms and conditions were before enrolling in this academy. I enrolled in September 2023 and recently found out that I am pregnant. It's clear that this situation is not a scheme since I will be giving birth either this week or next week. I am simply asking for an extension for the course, not even requesting a cancellation, as I understand that the cancellation policy only applies to Ireland and the UK, which does not include Australia. However, their response was ridiculous, as seen below: "As for your extension request, unfortunately, we will not be able to extend your account free of charge at this stage. This is due to a lack of engagement in your studies as well as a lack of communication with Student Care throughout this time. You still have until the 26th of September 2024, I highly recomend using this time to attempt finishing some of your courses. If we can see great engagement throughout this time and regular communication with our teams, we may consider an extension closer to the time." I asked for proof of this in the T&C since I cannot recall it. Even though I supplied a doctor's certificate, this is absolutely being ignored. Today, I received a call from the solution team, and I received the same unhelpful answer. I have yet to be in touch with the student services, and my lack of commitment to studying has led them to refuse the renewal of my course. They want to assess my commitment to studying before they renew it, but they have offered a discount if I decide to re-enroll. Honestly, it made me laugh at how ignorant and unknowledgeable it is during pregnancy. Why would I come back to them after all. This business seems to be solely focused on money. There's a distinct lack of empathy and flexibility, and it feels like they're more interested in their financial gain than in the success of their students. The way they treat their consumers will surely have consequences in the future. I urge all of you to prioritize upskilling and advancing your studies. It's crucial to thoroughly research before making any enrollment decisions. Don't fall into the same trap I did; I ended up feeling like I was giving away money for nothing. I strongly recommend General Assembly for its trustworthiness, excellent reputation, and value for money in education.

I registered for my Prince2 and AgilePM certification with Learning People and did not regret it. The flexible certification fee payment and very supportive team especially the student care team made it a smooth process for me. I requested for extension twice and they were really understanding and approved both extensions. Weldone 👍