Arbor

Arbor takes away the time I would have to spend researching to find the best price available. I trust in them to do the best thing for my family and I.

Long story short, Arbor ended my term with my electric supplier and placed me back with my electric company (my default ), because my contract ended and the new rate was very high. My supplier never ended my contract when they were supposed to. The new rate was nearly double! Arbor made things right and refunded the difference to me! They did this within a day of receiving my email showing copies of my electric bill. They cheerfully made me whole. Customer service is not 'dead' at Arbor and I'm really grateful. I plan to continue using Arbor, to find me better rates. Special thanks to Emma, Arbor Rep!

Excellent service from start to finish! They found me a cheaper electric supply rate with zero cost to me, and the entire process was seamless. Their customer service and communication were top-notch—friendly, responsive, and always clear. Highly recommend!

Always looking for the best deals

great banking app and team

To be honest I did not have a lot of interactions with this Arbor. They sent me a few emails. I think it is a good company, their emails were reasonable and nice.

Arbor is always prompt to respond, helpful, and tries to very best to solve any problem. I am very satisfied with him and recommend them highly!

This is a great app to help people who can’t finance and budgeting to pay their bills and cashback. This is awesome.

I was going to cancel Arbor and go back to AEP's rate because I thought that the rate in price to compare was going to stay the same, well, Arbor showed me that AEP's rate was going to increase next month. So I decided to stay with Arbor to keep me below the "Price to compare"

Did save us money per month and savings is savings! Easy to sign up and sync my account, then activate auto pilot and that was it...savings began the following statement

People! Having trouble completing the login/setup procedure? Here's a tip - use a computer and not your cellphone. Older retired IT people can be their worst enemy!

Really appreciate their fast efficient service.

I found it a little robotic in signing up and at the years end. - It did lower my Electric Bill considerably - which was great. - At the end I got letters from the main electric company telling me it was over - but no reassurance that I would not be disconnected or anything. After several online interactions it turns out that no lower rate was available, and they released me from the contract to stop the elec company from locking me into a higher rate. That could have been better communicated

Customer service is great. Response is quick. They protect my interests when it comes to the lowest electric rates.

Great, very helpful

Very helpful with making sure we had the best rate.

I appreciate someone monitoring electric rates to make sure I'm getting the lowest possible rate. Whenever I have a question, some always gets back to me within 24 hours. It's one less thing on my plate. I am grateful for Arbor's help!

Arbor finds the best energy prices. Its customer service is excellent and responsive.

Efficient and well versed in their product. Very swift response from support.

My experience over the phone went very well! Great customer service! Thank you!