Arbor

4.592105263157895 out of 5 stars
4.6
Excellent456 reviews

TrustScore

4.6
4.592105263157895 out of 5 stars
Excellent
5 out of 5 stars
390
4 out of 5 stars
19
3 out of 5 stars
6
2 out of 5 stars
9
1 out of 5 stars
32
456 reviews in total

Review summary

Arbor is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great company !

Great company !

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

0 Transparency

I signed up with Arbor Energy because they promised to find me the lowest daily electricity rates by automatically switc...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

very professional when I need to talk…

very professional when I need to talk to someone they email me right back with no problem I have already recommend them ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

ARBOR does a excellent job with helping…

ARBOR does a excellent job with helping people save money on their electric bill and finding a service provider with the...Read more

0
0
🔥 High engagement

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12 months ago
5 out of 5 stars

Arbor made it easy to save money with…

Arbor made it easy to save money with something as daunting as electric supply!

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Frank
Frank
1 reviews
12 months ago
5 out of 5 stars

great savings lots of updates

great savings lots of updates

Helpful?
Lisa Justi
Lisa Justi
1 reviews
about 1 year ago
5 out of 5 stars

The service is a huge time saver

Going on my second year with their service and all improvements to my electric rates have been seamless. Some fixed rates have been 12 months, others 6 months. Once the contract rate term nears it's expiration, Arbor begins checking for another competitive rate. I have always received emails updating the supplier name and new rate. This is really simple and saves consumers time searching on their own and signing up with different suppliers. Arbor does it for me.

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Ken Soucy
Ken Soucy
1 reviews
about 1 year ago
5 out of 5 stars

Quick response

Quick response. Slightly higher than current rate for a shorter length of time. Appreciate the work being done by Arbor on my behalf. Have recommended Arbor to a number of people.

Helpful?
about 1 year ago
5 out of 5 stars

Arbor is great!

Arbor is great!! They help save money on utilities with little effort from me and no strings attached. Highly recommended!

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Chloe
Chloe
1 reviews
about 1 year ago
5 out of 5 stars

We have saved hundreds of dollars!

Arbor seems too good to be true but I promise everything about them is honest, good and incredible! I cannot recommend them enough! They truly may be one of the last good companies left, solely working to help people save! Please make sure you reach out to them and get signed up, you won’t be sorry!

Helpful?
Lucky Eaton
Lucky Eaton
1 reviews
about 1 year ago
5 out of 5 stars

Finding the cheap rate saves a lot of…

Finding the cheap rate saves a lot of money with the help of Arbor.

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mahip kalra
mahip kalra
1 reviews
about 1 year ago
5 out of 5 stars

It was super easy to sign up and check…

It was super easy to sign up and check if I was able to switch my electricity provider. They found an option that cut my electricity rate in half and after the billing cycle was completed my bill was lowered by around half.

Helpful?
George
George
1 reviews
about 1 year ago
5 out of 5 stars

Fast

Fast, easy efficient. They always have my best interest at heart and I always find me the best rate and only have to do is nothing.

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Geoff Sitler
Geoff Sitler
1 reviews
about 1 year ago
5 out of 5 stars

Everything was simple

Everything was simple! They literally do all the work for you and save you money on your electric bill. Support was amazing and always had a quick answer for everything

Helpful?
Candy Howard
Candy Howard
1 reviews
about 1 year ago
5 out of 5 stars

Answer all questions.

Answer all questions.

Helpful?
about 1 year ago
1 out of 5 stars

wrong information

you were going to give me a higher rate than the old rate i already had so i cancel it.

Helpful?
Gina
Gina
1 reviews
about 1 year ago
5 out of 5 stars

They found a lower rate for me and took…

They found a lower rate for me and took care of everything. I have a good rate even with a three political cheating in Ohio. Thanks

Helpful?
about 1 year ago
5 out of 5 stars

I love this company

I love this company, Arbor. They found a great company for me to get service from that is costing me less every month! And when there's an email that they respond to, they do it in a very timely manner, as in a day or two, tops. Stellar service all around!

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about 1 year ago
5 out of 5 stars

Great experience

Great experience

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EdB
EdB
1 reviews
about 1 year ago
5 out of 5 stars

Just joined

Just joined, easy sign up immediately found me a lower rate and switched me so I’m saving money. At no cost to sign up. Highly recommended

Helpful?
about 1 year ago
5 out of 5 stars

Was very easy to switch over to you…

Was very easy to switch over to you plus I am saving some money

Helpful?
about 1 year ago
5 out of 5 stars

You Gotta Try These Guys!!!!

They promptly found me a rate that is 2 cents/kilowatt hour less than my previous rate. Fabulous!!!

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Susan Creeden
Susan Creeden
1 reviews
about 1 year ago
5 out of 5 stars

Very quick in finding a program in my…

Very quick in finding a program in my area

Helpful?
about 1 year ago
2 out of 5 stars

Clumsy process and annoying

Spent time with input on the ChatBot yet received no offers or phone calls although 5 spam messages in 24 hours. Meh. Electric company set me up with a plan and offers the same service. Blocked the emails. Edited my review to 2 stars as No One reached out until 9 am est today which is Thursday. Got an early morning phone call where the rep started explaining Arbor to me and I had to stop.them from speaking as I chose a provider thru my electric company. Arguing here even by the response and I gave them 3 stars initially so.what is the purpose now? Baffling company and process.

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