Very prompt responses
I get a very prompt response when I have a question. They always answer in easy language that I understand. Glad that I have them looking out for the best price on electricity.
Arbor is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
I signed up with Arbor Energy because they promised to find me the lowest daily electricity rates by automatically switc...Read more
ARBOR does a excellent job with helping people save money on their electric bill and finding a service provider with the...Read more
I get a very prompt response when I have a question. They always answer in easy language that I understand. Glad that I have them looking out for the best price on electricity.
The Arbor offer was timely in the interest to explore savings on our electricity, and the service details were clear and easy to execute. We are pleased in joining Arbor for service to maintain the most efficient cost and savings.
When I first stumbled upon Arbor, I thought it was too good to be true. A company that does all the work of finding an electric supplier to lower rates without charging you a dime? I thought no way. Well, yes way. Their suppliers pay them and everything they say about finding the best rates is true. Their customer service is also top notch if there is ever any discrepancy on your bills. I highly recommend them to save money you’re already paying with next to no effort on your part.
Easy to set up, they do everything for you after that. It saves you money and costs nothing. No-brainer, who doesn’t like saving money?
They actually helped with my budgets and finances in different ways than other companies
Arbor does a great job at finding better supply rates for you, and handles everything automatically. But if things go wrong, their customer service is the best (even better than amazon to be honest). Recently i started getting charged doubled for my supply. I sent an email to arbor. They responded promptly saying that the supply company automatically renewed me at a higher rate, even though they sent them a notice to not renew. They reimbursed me right away even though it was the supply company's mistake.
fast and reliable response friendly also
I had several questions on how the program would be initiated. I asked them in the email and I’ve got quick responses to all my questions which made me feel comfortable about the process and even more comfortable about the company. I’m anxious to begin seeing the savings.
Usually if you ask questions through a text you will not get a response or it will be a week before you get anything back. The response took a few hours! The AutoPilot feature on their website will chose the best rate and automatically sign you up when your previous offer is expiring. So seamless!
I always find the Arbor Team to be helpful, very timely in response to any questions I have; their responses are always very specific and personal to questions I ask. I always feel like they are looking after my best interests.
The rate is what they said it would be,also I think it is a very good company.At first I did,nt want to try it because I thought it was a scam.be I find out different.
Had a prompt answer to email sent about renewal info on electric rate. Courteous and prompt answer to my question.
I accidentally stumbled across this company, but I am glad I did. Arbor is a company that I can count on to save me money. The platform is designed to make it as simple as possible to get the organizational help that I need. I look forward to continuing with them.
Very good and positive
Arbor is a great company to work with! They are very responsive and knowledgeable. They are always quick to reply to any questions. I highly recommend them.
Signing up for Arbor was simple and quick. It was a no-brainer to decide to join. Now I dont have to monitor the latest electricity prices - they will do it for me automatically. What a great service!! Told my neighbor about it and he signewd up right away too.
This company has saved me so much money, has been quick to respond with any questions or concerns and always polite to interact with.
Scam. This won’t do anything
So quick to help had great information and have regular consumers in mind. Thank you so much.
I had a truly wonderful experience with Arbor. Their dedication to supporting their customers is evident, and they genuinely care about helping us save our hard-earned dollars.
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